About this role
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Position Summary
•The Facilities Management Support Specialist (FM Support Specialist) provides administrative support for all facilities management staff and departmental processes as well as associated database management. The FM Support Specialist is assigned a primary function by role. Cross training is managed by the Support Supervisor as required.
Education
•Level I: High School Diploma /GED. Office experience preferred.
•Level II: Six months of experience in Facilities Management.
Licenses and Certification
•N/A
Experience and Skills
•Technical Experience: Microsoft Office programs and general database knowledge
•Detail-oriented with a critical degree of accuracy regarding data entry and analysis
•Multi-tasking and organizational skills to prioritize workload in a high energy and fast paced environment
Role Specific Responsibilities
Level I
•Deals discretely with sensitive, confidential information concerning professional affairs, personal performance of staff and confidential departmental information, System planning and affairs, and other documents or communications.
•Monitors and maintains assigned database programs utilized by Facilities Management departments or utilized for system-wide processes managed by Facilities Management.
•Provides primary support for Manager, Lead, and front-line staff of assigned department.
•Works independently to publish and distribute scheduled reports, data, and specialty documents.
•Processes direct and phone que calls in a busy office environment.
•Dispatches work requests to Facilities Management front line staff based on established procedures.
•Collaborates with vendors and SIH staff to research and identify parts, supplies, or services needed.
•Submits requisitions, expense authorizations, or special orders as required to procure products or services as assigned.
•Completes other duties as assigned.
Level II Additional Duties
•Serves as a back-up for other primary support staff not on duty as assigned.
•Maintains current and complete TJC/IDPH/CMS record documents and reports for assigned areas for inspections and surveys.
•Evaluates and processes invoices for assigned areas.
•Provides training and support to system users for assigned database programs.
•Works directly with Manager and Lead staff as assignments require.
•Investigates, evaluates, and resolves identified issues or circumstances as presented by Support Supervisor or Facilities Management’s management staff.
•Coordinates and completes special assignments as directed by Support Supervisor.
Compensation (Commensurate with experience):
$16.89 - $25.34To access our Benefits Guide/Plan Information, please click the link below:
Other facts
About Southern Illinois Healthcare
Southern Illinois Healthcare (SIH) is a not-for-profit health system serving the southernmost counties of Illinois with four hospitals, a comprehensive cancer center, Level II Trauma Center and more than 30 outpatient and specialty practices. Based in Carbondale, Ill., SIH is the region’s largest private employer with 4,000 employees and the largest provider of charity care, unreimbursed care and community benefits.
Recognized for quality outcomes in cardiac, stroke, bariatric and cancer care, SIH holds affiliations with renowned peers such as Prairie Heart Institute, SIU School of Medicine Family Practice Residency Program, Siteman Cancer Network and the BJC Collaborative.
We are dedicated to improving the health and well-being of all of the people in the communities we serve.
What you'll do
- The FM Support Specialist provides administrative support for facilities management staff and manages associated database programs. Responsibilities include monitoring databases, processing calls, dispatching work requests, and collaborating with vendors.
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