About this role
Audio Visual Technology Specialist
This is a Full-Time, ON-SITE position…. & can be based at either GPC Corp HQ, 241 Ralph McGill Blvd, Atlanta, GA or at the GAS HQ, 725 West Peachtree Street, Atlanta, GA
JOB SUMMARY: This position is responsible for supporting the lifecycle of audio/visual equipment in a variety of workspaces across the Southern Company footprint in Georgia, particularly for TEAMS rooms and purpose-built meeting spaces.
JOB REQUIREMENTS:
Education:
- High school degree required, two-year degree preferred.
Experience:
- Installation, maintenance and troubleshooting experience of commercial audio/visual equipment preferred
Knowledge & Skills:
- Working knowledge of hardware and software associated with audio/visual equipment used at Southern Company
- Demonstrated ability to build strong relationships with business partners, vendors and other organizations
- Customer service-focused with the ability to deliver on commitments and deadlines
- Ability to manage small, local projects using proven concepts to apply technology to business problems
- Excellent troubleshooting and problem-solving skills
- Ability to read technical prints and construction drawings in order to ensure successful project execution
- Proficient technical knowledge of office computing environments including Microsoft Office suite (i.e. Outlook, Word, Excel, PowerPoint, Teams, SharePoint) and infrastructure as well as their interaction and relevance in solving business problems
- Demonstrated oral and written communication skills
- Knowledge and understanding of existing and emerging audio/video technologies
Behavioral Attributes:
- Behavior consistent with Southern’s Our Values philosophy – Safety First, Unquestionable Trust, Superior Performance, and Total Commitment
- Must be proactive, highly motivated, and self-directed
- Proficient organizational skills and strong customer service orientation
- Ability to simultaneously manage multiple projects and tasks
- Must be able to build solid relationships with business partners and work effectively in a dispersed team environment
- Provide specialized dedicated technical support as requested/needed
- Ability to prioritize work and complete assignments with some direction
MAJOR JOB RESPONSIBILITIES:
- Support asset management strategy, life-cycle planning and new TEAMS rooms requests with collaboration from various TO departments and Facilities
- Coordinate In-room support, troubleshooting and maintenance of AV equipment, including but not limited to:
- Projectors Monitors/screens
- Videoconference/audio/control systems
- Touch panels
- Remote controls
- AV cables and cable boxes
- Document cameras
- Proactively provide consulting that includes audio/video needs assessments, potential solutions, and budget management
- Partner with the business and other TO departments for urgent incident and general problem resolution
- Review and provide feedback on competitive bids by vendors for A/V projects, including construction drawings, scope documents, and technical prints
- Provide specialized dedicated technical support as requested by business partners
- Coordinate Inspection of all conference and meeting rooms to ensure the standard A/V equipment assigned to specific locations is in good working order
- Proactively identify opportunities to educate business partners on leveraging the use of technology more effectively
- Provide small project management, planning, coordination, and/or technical support during project implementations
- Support update of A/V and videoconference guidelines and standards
- Build effective relationships with key business partners and provide outstanding customer service
- Partner with fellow Facilities teammates, TO End User Analysts, TO Support teams and vendors to form a strong, dedicated support team
- Consult with business partners to ensure an understanding of facilities construction and TO services costs (for budgeting and billing purposes)
- Partner with other personnel to provide support (including after-hours as needed) for storm-related and critical 24/7 business operations
- Become aware of and stay abreast of emerging hardware and software technologies
Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being. This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s). A summary of the benefits offered for this position can be found here https://seo.nlx.org/southernco/pdf/SOCO-Benefits.pdf. Additional and specific details about total compensation and benefits will also be provided during the hiring process.
Georgia Power
Other facts
About Southern Company
Together with our subsidiaries, we deliver clean, safe, reliable and affordable energy to our 9 million customers. Our focus is doing so with service excellence.
That means we are leaders who take action to meet our customers’ and communities’ needs while advancing our commitment to net zero emissions by 2050. We create community value through energy, social, economic, and environmental progress.
We do this through electric operating companies in three states and natural gas distribution companies in four. Our family of companies draw on diverse energy sources to create the best mix for our service areas, including electricity, natural gas, solar power, carbon-free nuclear, and other sustainable sources.
We leverage our leading distributed energy infrastructure company and other innovative technology to better serve every customer. Our competitive, national generation company serves wholesale customers, and our family includes a fiber optics network, and telecommunications services.
What you'll do
- The Audio Visual Technology Specialist will support the lifecycle of audio/visual equipment across various workspaces, particularly for TEAMS rooms. Responsibilities include coordinating support, troubleshooting, and maintenance of AV equipment, as well as providing consulting and project management.
Ready to join Southern Company?
Take the next step in your career journey