Summary
Location
Juneau
Salary
$0k - $0k
Type
full-time
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About this role
This is a career ladder position with four levels designed to provide progressively more technical and independent work experiences. Promotion between job levels is based on performance, skill acquisition, required certifications, and the demonstrated ability to successfully handle duties requiring progressively more responsibility.
SEARHC is a non-profit health consortium which serves the health interests of the residents of Southeast Alaska. We see our employees as our strongest assets. It is our priority to further their development and our organization by aiding in their professional advancement.
Working at SEARHC is more than a job, it’s a fulfilling career. We offer generous benefits, including retirement, paid time off, paid parental leave, health insurance, dental, and vision benefits, life insurance and long and short-term disability, and more.
Shift Details
M-F 8-5
Key Essential Functions and Accountabilities of the Job (as skills acquire)
Optometry Assistant
Room and screen patients for the providers, perform optical and point of care lab testing.
Accurately document in a timely manner.
Optical
Assist patients with optical orders: optical benefits verification, frame selection, measurements, order entry, payment collection, order verification, dispensing (glasses and contacts) in-person or by mail, adjustments, repairs, and warranty replacements.
Assist with inventory management: ordering, cleaning, returns and frame placement.
Assist with approval and reconciliation of invoices for timely payment.
Imaging
Acquires ocular imaging: photos, ocular coherence tomography, visual fields, topography.
Enters images into medical record for provider review.
Administrative Support
Assist with triage, tracking and scheduling of referred, recalled or diabetic patients.
Assist with phones, directing/answering patient questions and paperwork.
Work with Referral Care Coordinators, providers and/or clinics to facilitate patient referrals.
Order and maintain office and medical supplies.
Other Functions
Always maintain patient confidentiality.
Work collaboratively to meet the needs of the patients and organizational goals.
Other duties as assigned.
Additional Details:
Education, Certifications, and Licenses Required
High School Diploma or GED
BLS at hire or must obtain within 3 months of hire.
Certified Paraoptometric Certification (CPO) from the American Optometric Association.
Register as Dispensing Optician Apprentice within 3 months of hire.
Clinical Competency required within 3 months of hire and every three years
Experience Required
2 years of Medical Assistant or CNA experience can exchange for CPO. CPO required within a year of hire.
Knowledge of
Knowledge of medical and ophthalmic terminology.
Knowledge and demonstrated use of customer service principles.
Knowledge and demonstrated use of safety and infection control principles.
Skills in
Customer service, time management and organization.
Computer use with a high degree of accuracy and detail orientation.
Verbal and written communication.
Ability to
Ability to multi-task and work independently in fast paced environment.
Ability to learn and maintain optometry assistant competencies.
Ability to problem-solve and use conflict resolution skills to develop and maintain good working relations with other staff and departments.
Other Qualifications
Fine detail manual dexterity with precision for eyeglass repairs.
Travel Required
Required to accompany optometrist on field trips, 3-6 weeks/year.
Position Information:
Work Shift:OT 8/40If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Other facts
About SouthEast Alaska Regional Health Consortium (SEARHC)
For nearly 50 years, SEARHC has provided high-quality healthcare services to the residents of Southeast Alaska.
Operating as an independent and nonprofit health Consortium, SEARHC provides a comprehensive range of health-related services, including primary, urgent and specialty medical care, dental services, behavioral health support, wellness programs, optometry services and more. We are dedicated to improving the health, well-being and quality of life for all people in these communities.
SEARHC is committed to keeping care closer to home and making advanced medical technologies accessible to all. One of the many ways SEARHC does this is by offering specialty clinics or sending medical specialists to remote communities and facilities to care for patients who cannot travel.
Established in 1975, SEARHC is one of the largest Native-run health organizations in the United States. In 1976, SEARHC contracted with the Indian Health Service under the Indian Self-Determination and Education Assistance Act to assume management of the Community Health Aide Program. Today, SEARHC has more than 1,700 employees and operates in 27 communities throughout Southeast Alaska, including two Critical Access Hospitals.
What you'll do
- The Optometric Assistant II supports eye care services by screening patients, performing optical and imaging duties, and assisting with administrative tasks. They are responsible for maintaining patient confidentiality and collaborating with staff to meet patient needs.
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