About this role
Overview
Community Focused. Care Driven.
Join Southcoast Health, where your future is as promising as the care we provide. Our commitment to each other, our patients, and our community is more than a mission - it’s our way of life, and you’ll be at the heart of it.
Southcoast Health is a not-for-profit, charitable, health system with multiple hospitals, clinics and facilities throughout Southeastern Massachusetts and Rhode Island.
Nestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world-class, comprehensive healthcare close to home.
Find out for yourself why Southcoast Health has been voted ‘Best Place to Work’ for 7 years in a row!
We are searching for a talented Patient Services Ambassador
Hours: Per Diem
Shift: Day/Evening shift, 6:30am - 3:00pm; 3:30pm - 7:30pm as needed with weekend and holiday rotation
Location: Charlton Memorial Hospital - Fall River, MA
A career at Southcoast Health offers you:
- A culture of well-being that embraces, respects, and celebrates the rich diversity of one another and the communities we serve
- Competitive pay and comprehensive benefits package
- Generous Earned Time Off Package**
- Employee Wellbeing Program
- 403B Retirement Plan with company match
- Tuition assistance / Federal Loan Forgiveness programs
- Professional growth opportunities and customized leadership training
**Available to regular status employees who are scheduled to work a minimum of 24 hours.
Southcoast Health is an Equal Opportunity Employer.
Responsibilities
Position reports to the Manager Patient Services or designee, Perform a variety of duties in ensuring customer and patient satisfaction. Ensures as directed that patient meal selections are as close to mealtime as possible. Adjust selections to diet restrictions WITH the patient. Update and correct patient-selected menus with patient knowledge only. Responsible to use menu correction guide utilizing as a resource assigned dietitian to avoid serious errors in menu correction. Must be able to describe ingredients and features of all menu items. Perform data entry of patient food preferences into the Patient Services Software Platform. Performs duties using the EPIC Platform as needed and or directed. Performs other reasonable duties as assignedQualifications
- High School Diploma or GED plus additional courses or training or the equivalent knowledge or experience preferred.
- Must be fully vaccinated against seasonal Influenza and the COVID 19 virus or to be exempt from the requirement for medical or personal reasons by signing a statement certifying you are choosing to be exempt from vaccination once hired
Compensation: Pay rate will be determined based on level of experience.
Pay Range
USD $16.99 - USD $22.22 /Hr.Rotation Schedule Requirement
Weekend and holiday coverage as neededOther facts
About Southcoast Health System, Inc.
Southcoast Health is a community based health delivery system with multiple access points, offering an integrated continuum of health services throughout Southeastern Massachusetts and Rhode Island.
It includes the three hospitals that make up Southcoast Hospitals Group — Charlton Memorial Hospital in Fall River, St. Luke's Hospital in New Bedford and Tobey Hospital in Wareham; and Southcoast Behavioral Health in Dartmouth, a joint venture with Acadia Healthcare, an international leader in psychiatric and addiction care.
Southcoast provides advanced clinical services, such as open heart surgery, angioplasty and heart rhythm services, comprehensive cancer care, neurosurgery, weight loss surgery, orthopedic surgery, advanced imaging services and is the only provider of maternity services in the region.
Southcoast is a not-for-profit charitable organization that depends on the support of the community to provide services. More information is available online at www.southcoast.org. Connect to Southcoast through social media at www.southcoast.org/connect/.
What you'll do
- The Patient Services Ambassador is responsible for ensuring customer and patient satisfaction by managing meal selections and dietary restrictions. They will perform data entry of patient food preferences and use the Patient Services Software Platform as needed.
Ready to join Southcoast Health System, Inc.?
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