RECEPTIONIST 

Home: Southbridge Kemptville LTC 

Salary Range: starting at $22.00per hour

Status: Part-Time, Permanent 

Southbridge Care Homes provides exceptional acquisition, management, and redevelopment services for long-term care homes and retirement communities across Ontario. Our mission is to maintain a best-in-class portfolio that consistently delivers excellence in care and services while ensuring economic sustainability.

Reporting to the Office Manager, the Receptionist plays a pivotal role in enriching the lives of residents by serving as the first point of contact for the home, managing communications, and providing administrative support to ensure smooth operations and a welcoming environment.

This is a part-time role with working hours of 8am-4pm. though extended hours may be required from time to time. The environment is fast-paced and deadline-driven, requiring high attention to detail and strong time management skills. The role includes regular use of computer systems and collaboration with cross-functional teams.

Key Responsibilities:

• Maintain department files, including correspondence, forms and routine office records and reports.
• Receive incoming mail, co-ordinate distribution and process outgoing mail.
• Answer telephone and greets visitors to respond to routine inquiries in person and by phone and relay the messages to the appropriate personnel.
• Respond to resident or family member concerns and ensure appropriate action is taken within decision-making authority and/or bring to the attention of the Office Manager.
• Perform other related duties as required.

Knowledge and Skills Required:

• Secondary school education or equivalent
• Previous experience working in a similar position (including a working knowledge of office procedures and elementary bookkeeping)
• Computer skills with a working knowledge of Word and Excel

Additional requirements: 

• A negative vulnerable sector check completed within 6 months of hire date.
• Completion of a 2 Step TB Skin test within the last 12 months.

We would like to thank all applicants for your interest in working as part of our team! Only those applicants selected to move forward in the recruitment process will be contacted.

Southbridge welcomes those applicants with disability related needs and those whom a need for accommodation in the recruitment process. Please provide notice of your need for accommodation to the hiring manager upon scheduling of an interview.

At Southbridge, we care about your privacy and strive to protect Applicant Data throughout the recruitment process. To that end, information that we gather from applicants via job postings, is used solely for the purposes of recruiting and hiring