Summary
Location
South Lanarkshire
Salary
$28k - $30k (GBP)
Type
full-time
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About this role
Internal applicants MUST apply via Opportunity Marketplace. Please ensure you complete your SKILLS and QUALIFICATIONS via “Me” tab/tile on Fusion or by clicking on the application link in the section of the application form titled “REVIEW SKILLS AND QUALIFICATIONS”.
ACTUAL CLOSING DATE: Applications must be received by 8 February 2026 at 11:55PM
Location: David Dale House, Blantyre, G72 0JG
Hours: 35 hours per week
Work Pattern: Monday to Thursday, 8.45am to 4.45pm. Friday 8.45am to 4.15pm
Salary / Hourly Rate: £28,340 - £30,548 per annum
As a Revenue Officer you will be responsible for administration of non-domestic rates accounts, processing changes and maintaining liabilities. You will answer telephone calls from customers enquiring about their accounts and you will negotiate payment arrangements with those who have arrears. You will be expected to provide comprehensive advice to customers and have excellent communication skills, both written and verbal.
Experience in NDR administration would be advantageous, although not essential, as full training will be provided.
You should be able to demonstrate the ability to work accurately under complex legislative guidance and have previous experience of working to targets and timescales. You should have excellent customer service skills and be able to demonstrate practical knowledge of IT packages including Microsoft Office Suite.
View the Revenue Officer (NDR) job profile
If you require to submit any further additional information to support your application (not a CV), please upload this under supporting documents.
Please apply online - All correspondence will be via your email address
Preferred candidates identified after the selection event process will be required to assist the recruitment team, if need be, to ensure timely completion of recruitment checks. If recruitment checks are not completed within a reasonable timescale, you may automatically be withdrawn from this position.
Canvassing of Elected Members or employees of South Lanarkshire's Council directly or indirectly in connection with any appointment within the Council shall disqualify the applicant.
Legislative Information
This post is excepted in terms of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 2003.
As this post involves accessing the public services network, the preferred candidate will be required to undergo a Level 1 Disclosure check, prior to a formal offer of employment being made.
Please refer to http://www.disclosurescotland.co.uk for further information about the disclosure process and best practice.
Overseas Criminal Records Check
An Overseas Criminal Records Check is required where applicants born outside the UK (Scotland, England, Wales and Northern Ireland) or who have lived or worked outside the UK for a continuous period of three months in the past 10 years.
Applicants are responsible for providing evidence of the Overseas Criminal Record Check. The check must be translated into English and should come from the police, judicial authority, government department or home embassy of the country or countries concerned. The check must include an official statement confirming that the applicant does not have any history of or pending criminal record proceedings. Checks may be carried out to authenticate the documents provided.
Equal Opportunities and Armed Forces Community Covenant
South Lanarkshire Council is an Equal Opportunities employer and encourages applications from all members of the community.
We are a Disability Confident Scheme Employer and guarantee to interview all disabled applicants who meet the essential criteria of the person specification job description.
South Lanarkshire Council is committed to providing support to members of the armed forces, veterans and their families which is set out in the Armed Forces Community Covenant. Veterans & Service leavers are guaranteed an interview who meet the essential criteria of the person specification job description.
As an employee of South Lanarkshire Council, you would also receive a wide range of benefits including:
- Enrolment in award winning local government pension scheme
- To increase the value of their pension pot, Local Government Employees can opt to join the Salary Sacrifice Shared Cost AVC scheme.
- Up to 33 days annual leave
- Public holiday entitlement (up to 10 days)
- Occupational sick pay
- Family friendly policies - flexible working and leave, maternity/paternity leave enhanced leave.
- Employee Discounts – including discounts at the cinema.
- Range of benefits to support you (Cycle to Work Scheme, Physiotherapy, Employee Assistance Program which offers practical and emotional support)
PLEASE NOTE WE DO NOT ACCEPT CVS IN PLACE OF THE APPLICATION FORM.
To be considered for this vacancy you must complete the application form. All CV submissions will be disregarded.
South Lanarkshire Council is the unitary authority serving the South Lanarkshire council area in Scotland. The council has its headquarters in Hamilton, has 16,000 employees, and a budget of almost £1bn. The large and varied geographical territory takes in rural and upland areas, market towns such as Lanark, Strathaven and Carluke, the urban burghs of Rutherglen, Cambuslang, and East Kilbride which was Scotland's first new town.
Our vision is for South Lanarkshire as set out in our Economic Strategy is to have one of the strongest and most dynamic economies in Scotland, where businesses, communities, and residents achieve their full potential and prosper.
We will achieve this through three key interrelated themes:
- People - skills, learning and employability
- Place - physical infrastructure and place
- Business - business development and growth
Other facts
About South Lanarkshire Council
South Lanarkshire is a fantastic place to live and work.
Situated at the heart of Scotland’s economic powerhouse, South Lanarkshire has so much to offer as a region to live, learn, raise a family, enjoy recreational activities and as a place for work and business.
From the commercial and industrial areas of the north to the fertile, agricultural landscape in the south, South Lanarkshire offers outstanding opportunities for a full and diverse range of businesses operating within Scotland’s key growth sectors.
Our unrivalled location means we offer everything a business and its employees need.
Our area is home to just over 311,000 people and is one of the largest and most diverse areas of Scotland, covering 180,000 hectares stretching from a few miles from the city centre of Glasgow almost to the Scottish Border.
We have four towns with populations of more than 20,000 (East Kilbride, Hamilton, Rutherglen and Cambuslang) and 23 other towns and settlements with more than 1000 residents.
As a partner in the Clyde Gateway programme, our area is experiencing significant social, economic and physical changes especially following the recent completion of improvements to the Raith Interchange on the M74 which will continue to stimulate growth and competitiveness, establishing South Lanarkshire as one of the foremost places in the West of Scotland for start-up and established businesses to thrive.
And with more than a £1billion investment being made available to businesses across the region as part of City Deal, small and medium size businesses (SMEs) have never been better placed with countless opportunities to deliver a wide range of goods and services to the area and beyond.
www.southlanarkshire.gov.uk
www.myjobscotland.gov.uk/councils/south-lanarkshire/jobs
What you'll do
- As a Revenue Officer, you will manage non-domestic rates accounts, process changes, and maintain liabilities. You will also provide advice to customers and negotiate payment arrangements for those in arrears.
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