South Lanarkshire Council logo
F&C 3627 - G1 IT Support Services Assistant (607529)
full-timeHamilton$24k - $27k

Summary

Location

Hamilton

Salary

$24k - $27k (GBP)

Type

full-time

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About this role

 

Internal applicants MUST apply via Opportunity Marketplace.  Please ensure you complete your SKILLS and QUALIFICATIONS via “Me” tab/tile on Fusion or by clicking on the application link in the section of the application form titled “REVIEW SKILLS AND QUALIFICATIONS”. 

ACTUAL CLOSING DATE: Applications must be received by Thursday 5 February 2026 at 11:55PM

Location: Ground Floor, Council Headquarters, Hamilton, ML3 0AA
Hours: 35 hours per week, Permanent 
Work Pattern: Monday - Thursday 8.45am - 4.45pm and Friday 8.45am - 4.15pm
Salary: £24,325 - £27,391 per year
 

Finance and Corporate Resources require a highly motivated individual to join their Support Services Team within IT.

The post holder will be responsible for delivering all front desk clerical support on behalf of IT Services. The role will involve a range of routine clerical and basic financial duties, including welcoming visitors, managing IT equipment, maintaining and updating mobile asset inventories, and coordinating the disposal of equipment.

The successful candidate must be able to effectively prioritise workloads, work to deadlines, and demonstrate strong organisational skills.

You will also be expected to provide a high standard of customer service and to develop and maintain effective working relationships with colleagues and external suppliers.

The role requires a good level of IT literacy, with experience in using Microsoft Office applications and Case Management Systems.

The post holder must also have the ability to travel to various locations within South Lanarkshire. 

View the IT Support services assistant job profile

Please answer the following question as part of your application submission, your answers should be uploaded under supporting documents

  • Please provide evidence of your experience and achievements in the five specific behaviours framework. 'Efficient, Flexible, Leading, Working with Others and Performing’.

If you require to submit any further additional information to support your application (not a CV), please upload this under supporting documents.

Please Apply online - All correspondence will be via your email address

Preferred candidates identified after the selection event process will be required to assist the recruitment team, if need be, to ensure timely completion of recruitment checks. If recruitment checks are not completed within a reasonable timescale, you may automatically be withdrawn from this position.

Canvassing of Elected Members or employees of South Lanarkshire's Council directly or indirectly in connection with any appointment within the Council shall disqualify the applicant.


Legislative Information

This post is excepted in terms of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 2003.

Overseas Criminal Records Check

An Overseas Criminal Records Check is required where applicants born outside the UK (Scotland, England, Wales and Northern Ireland) or who have lived or worked outside the UK for a continuous period of three months in the past 10 years.

Applicants are responsible for providing evidence of the Overseas Criminal Record Check. The check must be translated into English and should come from the police, judicial authority, government department or home embassy of the country or countries concerned. The check must include an official statement confirming that the applicant does not have any history of or pending criminal record proceedings. Checks may be carried out to authenticate the documents provided.

Equal Opportunities and Armed Forces Community Covenant

South Lanarkshire Council is an Equal Opportunities employer and encourages applications from all members of the community. 

We are a Disability Confident Scheme Employer and guarantee to interview all disabled applicants who meet the essential criteria of the person specification job description.

South Lanarkshire Council is committed to providing support to members of the armed forces, veterans and their families which is set out in the Armed Forces Community Covenant. Veterans & Service leavers are guaranteed an interview who meet the essential criteria of the person specification job description.

As an employee of South Lanarkshire Council, you would also receive a wide range of benefits including:

  • Enrolment in award winning local government pension scheme
  • To increase the value of their pension pot, Local Government Employees can opt to join the Salary Sacrifice Shared Cost AVC scheme.
  • Up to 33 days annual leave
  • Public holiday entitlement (up to 10 days)
  • Occupational sick pay
  • Family friendly policies - flexible working and leave, maternity/paternity leave enhanced leave.
  • Employee Discounts – including discounts at the cinema.
  • Range of benefits to support you (Cycle to Work Scheme, Physiotherapy, Employee Assistance Program which offers practical and emotional support)

PLEASE NOTE WE DO NOT ACCEPT CVS IN PLACE OF THE APPLICATION FORM.

To be considered for this vacancy you must complete the application form.  All CV submissions will be disregarded.
 


South Lanarkshire Council is the unitary authority serving the South Lanarkshire council area in Scotland. The council has its headquarters in Hamilton, has 16,000 employees, and a budget of almost £1bn. The large and varied geographical territory takes in rural and upland areas, market towns such as Lanark, Strathaven and Carluke, the urban burghs of Rutherglen, Cambuslang, and East Kilbride which was Scotland's first new town.

Our vision is for South Lanarkshire as set out in our Economic Strategy is to have one of the strongest and most dynamic economies in Scotland, where businesses, communities, and residents achieve their full potential and prosper.

We will achieve this through three key interrelated themes:

  • People - skills, learning and employability
  • Place - physical infrastructure and place
  • Business - business development and growth

Other facts

Tech stack
Clerical Support,Customer Service,Organizational Skills,IT Literacy,Microsoft Office,Case Management Systems,Prioritization,Workload Management

About South Lanarkshire Council

South Lanarkshire is a fantastic place to live and work.

Situated at the heart of Scotland’s economic powerhouse, South Lanarkshire has so much to offer as a region to live, learn, raise a family, enjoy recreational activities and as a place for work and business.

From the commercial and industrial areas of the north to the fertile, agricultural landscape in the south, South Lanarkshire offers outstanding opportunities for a full and diverse range of businesses operating within Scotland’s key growth sectors.

Our unrivalled location means we offer everything a business and its employees need.

Our area is home to just over 311,000 people and is one of the largest and most diverse areas of Scotland, covering 180,000 hectares stretching from a few miles from the city centre of Glasgow almost to the Scottish Border.

We have four towns with populations of more than 20,000 (East Kilbride, Hamilton, Rutherglen and Cambuslang) and 23 other towns and settlements with more than 1000 residents.

As a partner in the Clyde Gateway programme, our area is experiencing significant social, economic and physical changes especially following the recent completion of improvements to the Raith Interchange on the M74 which will continue to stimulate growth and competitiveness, establishing South Lanarkshire as one of the foremost places in the West of Scotland for start-up and established businesses to thrive.

And with more than a £1billion investment being made available to businesses across the region as part of City Deal, small and medium size businesses (SMEs) have never been better placed with countless opportunities to deliver a wide range of goods and services to the area and beyond.
www.southlanarkshire.gov.uk
www.myjobscotland.gov.uk/councils/south-lanarkshire/jobs

Team size: 10,001+ employees
LinkedIn: Visit
Industry: Government Administration
Founding Year: 1996

What you'll do

  • The post holder will deliver front desk clerical support for IT Services, including managing IT equipment and coordinating equipment disposal. The role also involves maintaining mobile asset inventories and welcoming visitors.

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Frequently Asked Questions

What does South Lanarkshire Council pay for a F&C 3627 - G1 IT Support Services Assistant (607529)?

South Lanarkshire Council offers a competitive compensation package for the F&C 3627 - G1 IT Support Services Assistant (607529) role. The salary range is GBP 24k - 27k per year. Apply through Clera to learn more about the full compensation details.

What does a F&C 3627 - G1 IT Support Services Assistant (607529) do at South Lanarkshire Council?

As a F&C 3627 - G1 IT Support Services Assistant (607529) at South Lanarkshire Council, you will: the post holder will deliver front desk clerical support for IT Services, including managing IT equipment and coordinating equipment disposal. The role also involves maintaining mobile asset inventories and welcoming visitors..

Why join South Lanarkshire Council as a F&C 3627 - G1 IT Support Services Assistant (607529)?

South Lanarkshire Council is a leading Government Administration company. The F&C 3627 - G1 IT Support Services Assistant (607529) role offers competitive compensation.

Is the F&C 3627 - G1 IT Support Services Assistant (607529) position at South Lanarkshire Council remote?

The F&C 3627 - G1 IT Support Services Assistant (607529) position at South Lanarkshire Council is based in Hamilton, Scotland, United Kingdom. Contact the company through Clera for specific work arrangement details.

How do I apply for the F&C 3627 - G1 IT Support Services Assistant (607529) position at South Lanarkshire Council?

You can apply for the F&C 3627 - G1 IT Support Services Assistant (607529) position at South Lanarkshire Council directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about South Lanarkshire Council on their website.