People and Capability Coordinator

POSITION OVERVIEW

The Human Resources Coordinator is a key support role within the People & Capability (P&C) team, providing administrative and operational support across HR, Learning & Development (L&D), and Talent functions. This role ensures smooth HR operations, supports employee engagement, and helps drive continuous improvement initiatives while keeping employees and leaders at the forefront.

JOB DETAILS

• Work from home
• Monday to Friday | 5:30 AM to 2:30 PM (Manila Time)
• Will follow AU Holidays

RESPONSIBILITIES

People & Capability

• Manage HR systems and backend workflows, ensuring accuracy, integrity, and completeness of employee lifecycle data (onboarding, changes, offboarding).
• Maintain and update employee records and support employee lifecycle data management and reporting for People & Capability insights.
• Handle HR, Learning & Development, and Payroll-related queries, escalating when required.
• Administer and support reward and recognition programs, including facilitation, system uploads, certificate preparation, and record management.
• Administer employee surveys, support engagement initiatives, and follow up on engagement outcomes and action items.
• Prepare HR reports and summaries to support engagement, workforce insights, and operational decision-making.
• Handle HR, Learning and Development, and Payroll queries, escalating when necessary.
• Administer reward and recognition programs (e.g., Employee of the Month, Star Awards).
• Administer employee surveys and provide process improvement feedback.

Human Resources

• Manage Colleague Connect workflows (e.g., change of details, cost centers, reporting lines).
• Create HR documentation including offer letters, letters of variation, and correspondence.
• Maintain accurate employee records in HR systems.
• Assist with system access and password resets.

Recruitment

• Support the seamless conversion of casual frontline factory staff to permanent roles in collaboration with the Talent Advisor Graduate.
• Draft job advertisements based on approved role descriptions and manage the full candidate lifecycle, including resume collection, shortlisting, interview coordination, reference checks, and employment agreements.
• Conduct visa eligibility checks (VEVO) and ensure compliance with employment requirements.
• Ensure all new starter documentation is completed accurately, and payroll information is provided in a timely manner.
• Lead recruitment for Factory Team Leader roles, including expressions of interest, interviews, and offer management.
• Coordinate allocation of security tags and PPE in line with company timelines.
• Manage employee referral programs and maintain relationships with labor hire providers, escalating queries to HR Advisors or HR Manager as needed.
• Schedule pre-employment medicals and escalate any flagged results to the relevant HR or Work Health & Safety Advisors.

Learning & Development

• Administer induction sessions and Learning and Development programs, ensuring proper scheduling, communication, and resources.
• Support leadership training programs and track attendance.

QUALIFICATIONS

• 5+ years’ HR generalist or HR coordination experience.
• Strong experience in HR systems and HRMS administration (BambooHR ideal; ADP and Kronos exposure highly regarded).
• Proven experience in employee lifecycle data management and HR reporting.
• Highly developed communication and stakeholder management skills.
• Hands-on administrative and coordination experience across HR, recruitment, and engagement activities.
• Strong organizational, planning, and prioritization skills.
• Customer-focused, proactive, and able to work independently under pressure.