People Experience Business Partner- Global Operations

At Sony Music Publishing (“SMP”), we believe every voice matters. We are the #1 global music publisher, advancing the artistry of the world’s greatest songwriters and composers for over 25 years. We keep songwriters at the forefront of everything we do, and design our suite of services to amplify opportunities, build connections, and defend their rights. Our roster benefits from an international team committed to providing support at every career stage. From classic catalogues to contemporary hitmakers, history is always being written. We are a part of the Sony family of global companies. Learn more about SMP at https://www.sonymusicpub.com/en.

Why join Sony Music Group?

Here at Sony Music Group, we are shaping what’s next in a way that creates impact. Forging powerful new ideas at the heart of music, technology, and culture that entertain and move people.

This is your opportunity. Part of a global community, united by individual passion, rising to that challenge every day. Adapting at pace and supporting one another, inspired to influence the future. For the benefit of you, our people; our creators, our business, and wider society too.

Be a part of an organization that is creator first. Committed to fueling excellence and always imagining more, while fostering a supportive culture, one where we elevate each other and act responsibly.

Job Purpose: The People Experience Business Partner (PXBP) - Global Operations is responsible for strengthening our internal capabilities and improving SMP’s people experience processes by ensuring consistent, simplistic, and streamlined operations across the employee lifecycle.   

Key responsibilities include analyzing people data, optimizing workflows, maintaining data governance and compliance, and leading continuous improvement initiatives.

This position functions as a strategic partner, connecting People Experience, Shared Services, IT, Finance, Legal, Compliance, other business units, and Sony companies to ensure the effective delivery of compliant and scalable HR solutions supporting global operations.

What You’ll Do: (job responsibilities)

Partner with key stakeholders to ensure the following responsibilities are delivered with the highest level of service, detail and strategic planning:

HR Systems & Data Management:

• Manage and optimize the HRIS platforms, driving data integrity, privacy and system utilization across the business.

• Proactively manage and support system enhancements, testing, and documentation of HR processes.
   

Process Optimization & Compliance

• Prioritize the improvement of all current processes and the introduction of new ones, that result in automated, streamlined and positive end-user experiences.

• Analyze and improve people experience processes to align with global standards and local regulations.

• Conduct and respond to audits and ensure documentation and policy compliance in accordance with country-specific labor laws.

• Collaborate with People Experience partners and shared service teams to harmonize policies and procedures across geographies.

• Explore opportunities for AI and other digital tools to enhance efficiency, scalability, and job enrichment.
   

Employee Experience

• Administer, implement and improve employee life cycle processes including onboarding, transfers, exits, benefits administration, engagement, compliance, workforce planning and HR operations.
   

Total Rewards

• Partner with Total Rewards to drive improvements related to processes, systems, and workflows including and not limited to:

  • Annual Salary Review

  • Internal and external market analyses

  • Benefits analyses
     

Reporting & Analytics

• Create and generate reports, dashboards, and scorecards.

• Prepare presentations and data insights for leadership and audits.

• Produce and analyze data reports, including essential people metrics.

Stakeholder & Vendor Management

• Serve as a point of contact for People Experience partners, people leaders, and employees.

• Facilitate education sessions pertaining to system enhancements and process improvements to raise awareness of new capabilities and functionalities.

• Liaise with external vendors and internal IT teams for system support and upgrades.

• Build strong relationships with global stakeholders to ensure service excellence.
   

Who You Are: (skills and experience required)

Education and Certifications

• Bachelor’s degree in Business Administration, IT, Human Resources, or related field.

• Preferred certifications in: HR, Project Management, Technology, People Data & Insights, People Analytics

Experience

• 3-5 years of experience managing HR operations or HRIS support and strengthening processes.

• Experience working with and optimizing HRIS platforms (i.e., Workday, ADP, Sharepoint, UKG, UltiPro, Greenhouse, LMS platforms and more).

• Advanced proficiency in Microsoft Excel, PowerBI, Tableau, SQL, etc.

• Experience supporting global teams and multicultural environments.

• Project management and change management experience.

• Experience delivering improved outcomes.

• Demonstrated experience collaborating within shared service delivery teams to achieve targeted outcomes.

Skills

• Advanced analytical, data interpretation and storytelling skills

• Strong analytical and problem-solving abilities.

• Excellent communication (verbal, written and listening) and interpersonal skills.

• Ability to manage multiple priorities and work independently.

• Strong understanding of HR compliance within a multinational organization.

• Familiarity with global employment laws and HR compliance standards.
   

Attributes

• Alignment with our Global People Promise, Values and Behaviors.

• Passion for enhancing the employee experience.

• Continuous improvement mindset.
   

Requirements

• Domestic and International travel required.

• Must be authorized to work in the United States.

• 7.5-hour business workday but variations in work volume frequently require extended working hours for evening and late-night events.

What We Give You:

• You join an inclusive, collaborative and global community where you have the opportunity to fuel the creative journey.

• A modern office environment designed to foster productivity, creativity, and teamwork.

• An attractive and comprehensive benefits package including medical, dental, vision, life & disability coverage, and 401K + employer matching.

• Voluntary benefits like company-paid identity theft protection and resources for pets, mental health and meditation resources, industry-leading fertility coverage, fully paid leave for childbirth or bonding, fully paid leave for caregivers, programs for loved ones with developmental disabilities and neurodiversity, subsidized back-up child and elder care, and reimbursement for adoption, surrogacy, tuition and student loans.

• We invest in your professional growth and development.

• Flexible time off and time off for winter recess.

DISCLAIMER:

The anticipated annual base salary for this position is:

This range does not include any other compensation components or other benefits that an individual may be eligible for.  The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.

Honesty, trustworthiness and ethical conduct are material requirements for the responsibilities outlined above.

Sony is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy), gender, national origin, citizenship, ancestry, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other basis protected by applicable federal, state, or local law, ordinance, or regulation.

We are aware that unauthorized individuals or organizations may attempt to solicit personal information or payments from job applicants by impersonating our company through fraudulent job postings.  We take these matters seriously but cannot control third-party websites. To protect your personal information, please verify that any job posting you respond to also appears on our official Careers page: www.sonyjobs.com.  Please also be advised that we never request personal identifying information (such as Social Security numbers, bank details, or copies of identification documents) during the initial stages of our application process.  If you have any doubts about the authenticity of a job posting or communication, please contact [email protected] before submitting any information.

EEO is the Law

EEO is the Law Supplement

Right to Work (English/Spanish)

E-Verify Participation (English/Spanish)