About this role
About us:
At Triton Hearing we’re changing hearing, for good! We want all New Zealanders to be able to hear well and experience the difference better hearing will make to their lives. Our talented people work as a team to make this happen. They’re experts in their field, always exploring new ways to improve the quality of our clients’ lives - with a range of innovative hearing solutions delivering the best possible outcomes.
As part of Sonova, which has more than 18,000 committed employees in over 100 countries, all of whom contribute to something greater than themselves – they transform lives. Join our mission and become part of our team!
About the role:
This is a varied role that will also support TeleAudiology in the clinic and assist with the overall smooth running of TeleAudiology consultations. You’ll be helping provide quality hearing assessments and hearing aid fitting services, client referrals for treatment of hearing related problems while providing service excellence.
You will also provide outstanding client service to our community and facilitate an excellent client journey while being responsible for the efficient administrative running of the clinic.
Find out about TeleAudiology at Triton Hearing here.
This role is based in our Upper Hutt clinic, 4 days per week Tusday - Friday.
- Clinic operations: Take charge of managing the day-to-day operations of the clinic.
- Reception duties: Be the welcoming face of our clinics, handling all reception responsibilities.
- Diary management: Efficiently manage the clinic diary to ensure smooth scheduling and operations.
- Administrative tasks: Process insurance applications, government subsidies, and ACC claims.
- Data management: Run daily reports through our CRM system to keep everything on track.
- Technical skills: Perform in-house hearing aid repairs with full training provided.
- Community engagement: Participate in local marketing initiatives to promote our services.
About you:
- You have a genuine desire to help people, offering exceptional service and care to every client.
- You’re comfortable communicating with the general public, handling walk-ins with confidence while being able to prioritise tasks as they arise.
- You are eager to develop your knowledge in Audiology, with the desire to train as a Tele Assistant.
- You are confident in working autonomously and thrive in a team environment, adapting easily to different clinic settings and team dynamics.
- You possess a high level of general computer literacy, enabling you to efficiently manage various administrative tasks.
If you are ready for a role that keeps you on your toes and allows you to make a significant impact in the Hearing Care Industry, this is the opportunity for you!
Perks for you:
Joining our team means becoming part of a vibrant and innovative community dedicated to changing hearing for good. At Triton Hearing we believe in fostering an environment that nurtures both personal and professional growth.
- A friendly and social environment with generous recognition and social budgets to celebrate and look after our social wellbeing.
- Rewarding YOU with salaries and bonus’ designed to recognise your expertise and exceptional performance.
- Substantial Parental Leave Package & Paid Partners Leave.
- A $200 Wellbeing Allowance to spend on your health and wellbeing.
- Triton Perks – exclusive discounts to over 80 retailers and service providers
- Extra leave days: Birthday, YOU day, Community leave etc.
- Free Financial Advice Sessions.
Give it a go! Apply now.
#TritonHearingNewZealand
Other facts
About Sonova AG
Around 25% of the world’s population is living with hearing loss. At Sonova, we envision a world where everyone enjoys the delight of hearing and lives a life without limitations. From personal audio devices and wireless communication systems to audiological care services, hearing aids, and cochlear implants. Our product brands – Phonak, Unitron, Sennheiser (under license), and Advanced Bionics – create compelling new products to offer the optimal solution for an ever growing consumer base through our globally diversified sales and distribution channels, including our well established global audiological care business. With a presence in over 100 countries and more than 19,000 employees, we leverage our global infrastructure and local roots. We aim for an inclusive work environment and culture that fosters a good balance of family and work-life for everyone. Our workforce is made up of 110 nationalities across 4 generations.
In 2006, Sonova founded the non-profit Hear the World Foundation, which seeks to give children living with hearing loss access to audiological care in low- to middle-income countries.
What you'll do
- Manage the day-to-day operations of the clinic and handle all reception responsibilities. Provide quality hearing assessments and assist with TeleAudiology consultations.
Ready to join Sonova AG?
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