Key Account Manager DACH

At Sonos we want to create the ultimate listening experience for our customers and know that it starts by listening to each other. As part of the Sonos team, you’ll collaborate with people of all styles, skill sets, and backgrounds to realize our vision while fostering a community where everyone feels included and empowered to do the best work of their lives.

This role can be done from home

Building the world’s leading sound experience starts with the experience we provide for our people. That’s why we’ve been distributed from the start: initially between offices in Boston & Santa Barbara, and now with additional offices around the globe. This role can be done from any of our offices across Germany remotely from home. It’s about impact, not location.

What You’ll Do

• Manage the relationships with the Media Markt Saturn account to deliver against team/cluster/corporate goals.

• Build and execute an annual account strategy and business plan using MBR’s/QBR’s with the account to check in on progress.

• Build and execute launch strategies for your accounts in line with our product/promotional roadmap.

• Identify new and emerging opportunities within the accounts to find new routes to our target customer being able to clearly articulate the opportunity internally to gain support.

• Manages the commercial terms package with the account to ensure all KPI’s are being met, rebates and marketing funds are apportioned and invoiced in a timely manner.

• Work closely with the retail channel marketing team to ensure a flawless execution of our in-store presence, promotions, new product launches and account specific initiatives.

• Work closely with the Retail Experience training team to ensure both store and online training plans are both built and executed in collaboration with the account and in line with the annual account strategy document.

• Have full accountability of sell-through/sell-in forecasts /household targets, inventory levels and availability measures working closely with the Operations team internally and the merchandising teams externally to achieve the optimum result across all metrics.

• Management of external tactical promoter teams

• Deep understanding of our company strategy, our brand and our values

• Able to influence and build relationships at Buyer/Head of Category/Category Director level.

What You’ll Need

Basic Qualifications

• Minimum of degree level education required.

• Minimum of 5 years of customer facing roles within the wider consumer industry, especially building and managing key relationships in retail and online.

• Broad professional background within Sales, Product/Category management or Marketing.

• Very strong analytical and commercial acumen required including extensive knowledge of Excel and Powerpoint (or equivalent).

• Must have a proven track record of Data Management/Tools & Systems knowledge (salesforce, SAP, others)

• Experience in E-Commerce. 

• Fluent in English and German.

• Ability to travel to Account locations up to 10% of the time

Research shows that some candidates may not apply for roles if they don't meet all the criteria. If you don’t have 100% of the skills listed, we strongly encourage you to apply if interested.

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