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Automotive Document Specialist/Customer Service
full-timeCentennial

Summary

Location

Centennial

Type

full-time

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About this role

Company Description

EchoPark Automotive is one of the fastest growing brands within the automotive industry.  We are building a business based on doing things the right way.  From the way we treat our guests, take pride in our work and share opportunities for our employees to grow as we grow.  We are proud of what we're doing here and would love to tell you about our opportunities!

Job Description

EchoPark Automotive is hiring a Customer Service Representative for our store located in Centennial, CO. As a Customer Service Representative, which we call Document Specialists, you will play an important role in the smooth and friendly guest experience at our store. If you’re a self-sufficient, resilient person who enjoys working in a fast-paced, fun environment, then we’re looking for you.  As a Document Specialist, you will be responsible for accurate and timely execution of the financial documentation process.  

What You’ll Do:   

  • Assist with the final steps of the purchase process  
  • Provide accurate and timely completed paperwork for successful processing   
  • Check all paperwork for correct title, lien information, taxes, etc.   
  • Verify insurance, trade payoffs and obtain deposits  

What We’re Looking For:   

  • Demonstrated customer service and attention to detail   
  • Experience in a retail environment  
  • Be transparent  
  • Take the high road  
  • Willingness to learn  
  • Take ownership   
  • Celebrate small successes  

What We Offer:   

  • $18/hour base with monthly bonus opportunities (25%)
  • Health, Dental and Vision Insurance    
  • 401k with 4% company match  
  • Paid vacation   
  • Access to leadership and personal development programs   
  • Casual dress

Additional Information

All your information will be kept confidential according to EEO guidelines.

  • SHL Package: N/A
  • Dealership: 804 - Centennial
  • Other facts

    Tech stack
    Customer Service,Attention To Detail,Retail Experience,Transparency,Ownership,Willingness To Learn

    About Sonic Automotive

    Sonic Automotive, Inc., a Fortune 500 company based in Charlotte, North Carolina, is on a quest to become the most valuable diversified automotive retail and service brand in America. Our Company culture thrives on creating, innovating, and providing industry-leading guest experiences, driven by strategic investments in technology, teammates, and ideas that ultimately fulfill ownership dreams, enrich lives, and deliver happiness to our guests and teammates. As one of the largest automotive and powersports retailers in America, we are committed to delivering on this goal while pursuing expansive growth and taking progressive measures to be the leader in these categories. Our new platforms, programs, and people are set to drive the next generation of automotive and powersports guest experiences.

    Team size: 10,001+ employees
    LinkedIn: Visit
    Industry: Retail Motor Vehicles
    Founding Year: 1997

    What you'll do

    • As a Document Specialist, you will assist with the final steps of the purchase process and ensure accurate and timely execution of financial documentation. You will check all paperwork for correctness and verify necessary information such as insurance and trade payoffs.

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    Frequently Asked Questions

    What does a Automotive Document Specialist/Customer Service do at Sonic Automotive?

    As a Automotive Document Specialist/Customer Service at Sonic Automotive, you will: as a Document Specialist, you will assist with the final steps of the purchase process and ensure accurate and timely execution of financial documentation. You will check all paperwork for correctness and verify necessary information such as insurance and trade payoffs..

    Why join Sonic Automotive as a Automotive Document Specialist/Customer Service?

    Sonic Automotive is a leading Retail Motor Vehicles company.

    Is the Automotive Document Specialist/Customer Service position at Sonic Automotive remote?

    The Automotive Document Specialist/Customer Service position at Sonic Automotive is based in Centennial, Colorado, United States. Contact the company through Clera for specific work arrangement details.

    How do I apply for the Automotive Document Specialist/Customer Service position at Sonic Automotive?

    You can apply for the Automotive Document Specialist/Customer Service position at Sonic Automotive directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Sonic Automotive on their website.