About this role
We’re Sonesta International Hotels.
The 8th largest hotel company in the U.S.—and growing fast.
An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, and franchised properties makes us everywhere you want to be. Driven by the human side of hospitality, we deliver service with passion, loyalty with purpose, and experiences that truly connect.
Together We Thrive—bringing quality, value, and amazing hospitality to every guest, every stay, across 1000+ properties in eight countries and counting.
Job Description Summary
The Public Area Attendant assists guests with requests while keeping all guest floors, stairwells and chute, closet areas clean and organized. Supplies room attendants with necessary materials. Ensure that all public areas and outlets are always maintained and cleaned; including pool areas. Ensure that all outlets are generally cleaned at least once every week.Job Description
The Public Area Attendant assists guests with requests while keeping all guest floors, stairwells and chute, closet areas clean and organized. Supplies room attendants with necessary materials. Ensure that all public areas and outlets are always maintained and cleaned; including pool areas. Ensure that all outlets are generally cleaned at least once every week.
Job Description
- Ensure that the public and lobby areas are always kept clean and shining.
- Walk all areas throughout the day to ensure no mishaps with guests.
- Complete daily inspection reports on lobby, food and beverage outlets, and restrooms using cards in racks in the restrooms.
- Ensure that all elevators are cleaned and maintained throughout the day.
- Ensure that both Men's and Ladies’ restrooms are cleaned throughout the day.
- Clean windows, glass surfaces, and elevators and report to supervisors any areas that need attention.
- Ensure all room attendants on the floors have enough linen to stock their carts.
- Empty room attendants’ linen sacks and disposes of trash throughout the day.
- Perform deep cleaning in guest rooms.
- Ability to utilize carpet shampoo machines and other necessary machinery to clean guest floors or guest rooms.
- Ability to move furniture in rooms designated by the floor supervisor or manager.
- Vacuums guest floors.
- Sweep and mop guest landings and room balconies.
- Notify supervisor of any suspicious people or problems such as missing room items, pets damage, damage in guest floors and rooms.
- Adhere to all housekeeping and hotel policies and procedures.
- Ensure all chute closets are clean and replace linen carts as needed.
- Remove all trays and cups from guest floors.
- Deliver guest requests such as Rollaway beds and baby cribs in a timely manner.
- Stock closets with necessary supplies.
- Attend departmental pre-shift meetings.
- Perform other duties as requested by management.
Additional Job Information/Anticipated
Pay Range
$20 -$22 an hour. Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills, and job specific experience/overall experience.
Benefits
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:
- Medical, Dental and Vision Insurance
- Health Savings Account with Company Match
- 401(k) Retirement Plan with Company Match
- Paid Vacation and Sick Days
- Sonesta Hotel Discounts
- Educational Assistance
- Paid Parental Leave
- Company Paid Life Insurance
- Company Paid Short Term and Long Term Disability Insurance
- Various Employee Perks and Discounts
- Hospital Indemnity
- Critical Illness Insurance
- Accident Insurance
Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.
Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
Other facts
About Sonesta Hotels
Sonesta is now the 8th largest hotel company in the US, with 13 brands that consist of 1100 hotels, 100K+ rooms across three continents and include The Royal Sonesta, The James Hotels, Classico Collection by Sonesta, Sonesta Hotels & Resorts, MOD Collection by Sonesta, Sonesta Select, Sonesta ES Suites, Sonesta Simply Suites, Red Lion Hotels, Inns & Suites by Sonesta, Signature Inn by Sonesta, Americas Best Value Inn by Sonesta and Canadas Best Value Inn by Sonesta.
With the growth of the company, we have also expanded our award-winning guest loyalty program – Sonesta Travel Pass. Offering guests a variety of travel experiences, free nights, value added perks, points that can be redeemed at any of Sonesta's hotels.
Sprung from the classic hoteliers of the mid-20th century, Sonesta is a collection of hotels, resorts, suites and cruises enjoys a rich history celebrating over 85 years in hospitality. When savvy travelers stay in one of our locations throughout the world, they are treated to a genuine experience, reflective of the culture and personality of the destination. Guests are always delighted to find that we have let the outside culture in!
As one of the original hoteliers in the United States, Sonesta has a solid understanding of what drives the passion for travel – service, beautiful surroundings and an unmatched destination experience delivered with style. It’s our employees who deliver on this promise with integrity and passion, ensuring our future will be as strong as our past.
Discover what you have been missing at Sonesta. Join us. We can’t wait to meet you.
What you'll do
- The Public Area Attendant is responsible for maintaining cleanliness in all guest areas, including floors, stairwells, and restrooms. They assist guests with requests and ensure that all public areas are well-maintained and organized.
Ready to join Sonesta Hotels?
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