About this role
Come work at the best place to give and receive care!
Job Description:
Job Description
Who We Are:
Southern New Hampshire Health has been a cornerstone of the region since 1893, delivering high-quality, compassionate care close to home. Anchored by Southern New Hampshire Medical Center—a 188-bed, DNV-accredited hospital in downtown Nashua with a Level III-N trauma center, Level II Special Care Nursery, and Magnet® designation for nursing excellence—we offer a full spectrum of services from primary care to advanced diagnostics and specialized treatments. Our medical staff includes over 500 providers from Foundation Medical Partners, and local practices. Foundation Medical Partners, our multi-specialty group, spans 70+ practices across southern New Hampshire and northern Massachusetts, providing coordinated, patient-centered care to thousands each year.
About the Job:
As a Patient Registration Specialist, you’ll be the first point of contact for patients arriving via ambulance, walk-in, or scheduled visits. You’ll manage EPIC tracking boards, perform bedside registration, gather demographic and insurance information, and ensure all necessary documentation and copays are collected. You’ll play a vital role in maintaining compliance and delivering exceptional service across various hospital departments.
What You’ll Do:
Monitor EPIC tracking boards for admissions and registration needs
Register Direct Admit, Labor & Delivery, and Behavioral Health Unit patients
Perform bedside registration and collect copays
Confirm patient demographics and insurance details
Collect IMM and MOON signatures for Medicare patients
Ensure compliance with hospital policies and DNV/Corporate standards
Use translation tools for non-English or hearing-impaired patients
Provide financial information including Charity Care and Self-pay options
Operate and manage telephone systems
Attend training sessions for insurance updates
Assist patients across hospital departments
Who You Are:
A detail-oriented professional with strong communication skills
Comfortable working in fast-paced, patient-facing environments
Committed to delivering compassionate, high-quality service
Familiar with EPIC systems and hospital registration protocols
Able to handle sensitive financial and insurance information with discretion
Why You’ll Love Us:
Health, dental, prescription, and vision coverage for full-time & part-time employees
Short-term, long-term disability, life & pet insurance
Tuition reimbursement & Nursing Student Loan Paydown Program
403(b) Retirement savings plans
Continuous earned time accrual
Work Shift:
First shiftSchedule: week 1 Monday -Friday week 2 Tuesday - Saturday 7am-3pm
SolutionHealth is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.
Other facts
About SolutionHealth
SolutionHealth is a new, regional healthcare system comprised of Elliot Health System and Southern New Hampshire Health. SolutionHealth allows both Elliot Health System and Southern New Hampshire Health to be even better together by pursuing actionable strategies to improve the health of our communities with collaborations that improve access to high quality, high value care delivered locally.
What you'll do
- As a Patient Registration Specialist, you will manage EPIC tracking boards, perform bedside registration, and gather necessary patient information. You will ensure compliance with hospital policies and provide exceptional service across various departments.
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