About this role
Come work at the best place to give and receive care!
Job Description:
About Us
Senior Health Primary Care consists of six physicians and one nurse practitioner dedicated to the care of adults age 65 and older. Our team provides comprehensive, compassionate primary care focused on prevention, diagnosis, and management of chronic conditions.
Position Summary - Monday-Friday, 8am-5:00pm, 40 hours weekly
Acts as a representative in all areas of clerical support. Assumes responsibility for all facets of front desk operations, including greeting and registering patients, answering phones, scheduling appointments, entering patient charges and demographics. Retrieving and updating medical records, collecting fees and performing general clerical and other duties as assigned.
Key Responsibilities
Greets and registers patients; notifies medical staff of their arrival.
Verifies current address and insurance status.
Uses appropriate company procedures, referring doctors and correct protocols for writing referrals. Schedules referral appointments with specialists, hospital testing and lab work.
Completes prior authorization of testing according to insurance requirements.
Checks out patient from the office. Collects payments and schedules follow up appointments or specialty appointments as appropriate. If office requires post charges to the patients account using appropriate diagnostic and CPT coding to ensure correct charging and posting to patient accounts.
Maintains providers schedules, optimizing effective scheduling of appointments. Confirms appointments for daily schedule.
Assists in developing and implementing systems to support effective and accurate registration of patients. Makes recommendations to increase efficiency of patient care or administrative functioning of area.
Education/Experience/Licensure
Education: High School Diploma or equivalent required.
Experience: Previous experience in a health care setting performing similar functions preferred.
Certification/Licensure: N/A
Software/Hardware: Proficient in MS Office.
What Elliot Health System Has to Offer
Health, dental, prescription, and vision coverage for full-time & part-time employees
Short-term disability, long-term disability, and life insurance coverage
Competitive pay
Tuition Reimbursement
403(b) Retirement Savings Plan
And more!
Work Shift:
40 hours per week, Monday-Friday 8 AM - 5:00 PMSolutionHealth is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.
Other facts
About SolutionHealth
SolutionHealth is a new, regional healthcare system comprised of Elliot Health System and Southern New Hampshire Health. SolutionHealth allows both Elliot Health System and Southern New Hampshire Health to be even better together by pursuing actionable strategies to improve the health of our communities with collaborations that improve access to high quality, high value care delivered locally.
What you'll do
- The Patient Service Representative is responsible for front desk operations, including greeting and registering patients, scheduling appointments, and managing medical records. They also handle insurance verifications, referrals, and payment collections.
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