SoftwareOne and Crayon have come together to form a global, AI-powered software and cloud solutions provider with a bold vision for the future. With a footprint in over 70 countries and a diverse team of 13,000+ professionals, we offer unparalleled opportunities for talent to grow, make an impact, and shape the future of technology. At the heart of our business is our people. We empower our teams to work across borders, innovate fearlessly, and continuously develop their skills through world-class learning and development programs. Whether you're passionate about cloud, software, data, AI, or building meaningful client relationships, you’ll find a place to thrive here. Join us and be part of a purpose-driven culture where your ideas matter, your growth is supported, and your career can go global. 

As Head of Strategic Change Management, you will own and shape the organization’s enterprise-wide change management capability. This is a senior, organization-based role working closely with the C-suite and executive leadership to ensure strategic, cultural, and structural change is delivered sustainably across the business. Rather than operating on a project-by-project basis, you will establish a coherent, repeatable strategic change framework that enables leaders to successfully lead transformation. Acting as a trusted advisor, you will work autonomously to influence senior decision-making, embed change capability at leadership level, and ensure people-related change supports long-term business strategy. 

Key Responsibilities 

Enterprise Change Strategy & Governance 

• Define, own, and continuously evolve the organization’s strategic change management framework, ensuring consistency, scalability, and alignment with business strategy

• Establish enterprise standards, methodologies, tools, and governance for managing change across the organization

• Advise the C-suite and senior leaders on the people, cultural, and organizational implications of strategic initiatives, transformations, M&A, and operating model changes 

• Translate business strategy into clear change roadmaps that guide leaders through complex, multi-year transformation journeys

• Ensure change management is embedded as a leadership discipline, not treated as a standalone project activity

Leadership & Behavioral Capabilities 

• Highly credible advisor with the presence and confidence to challenge and influence C-level stakeholders

• Comfortable working autonomously with minimal direction, setting strategy and priorities independently

• Strong systems thinker with the ability to connect business strategy, culture, structure, and people outcomes

• Pragmatic and impact-driven, balancing strategic thinking with practical execution

• Resilient and effective in complex, ambiguous, and fast-paced environments

Advisory & Organizational Change Enablement 

• Build strong partnerships with HR, People & Culture leadership, M&A / PMI teams, Communications, and other key functions

• Lead organization-wide change impact assessments across structures, processes, culture, leadership behaviors, and people systems

• Design and oversee transition strategies that enable leaders and employees to move successfully from current to future state

• Establish mechanisms for leader and employee involvement to strengthen ownership, trust, and commitment

• Ensure alignment between change, culture, leadership expectations, and desired behaviors

Communication, Engagement & Culture 

• Shape the strategic narrative for change in partnership with Communications, ensuring clarity of purpose, consistency, and emotional resonance

• Guide leaders in delivering authentic, high-impact change communication

• Ensure feedback loops are embedded to capture employee sentiment, concerns, and readiness at scale

• Champion a culture of transparency, adaptability, and continuous improvement

Capability Building & Change Maturity 

• Build organizational change capability by partnering with Learning, Leadership & Development to strengthen leadership change competence

• Develop enterprise-level toolkits, playbooks, and guidance that enable leaders to lead change autonomously

• Sponsor initiatives that build long-term change resilience, including leadership communities, peer learning, and best-practice sharing

Measurement, Insights & Continuous Improvement 

• Define and monitor enterprise-level KPIs to assess change effectiveness, adoption, and cultural impact

• Use qualitative and quantitative data (e.g., pulse surveys, focus groups, engagement metrics) to identify risks and opportunities

• Provide clear, actionable insights to senior leaders and executive teams

• Capture lessons learned and embed them into future strategic change approaches

Experience & Qualifications 

• Degree in Human Resources, Organizational Psychology, Business, or a related field. 

• Extensive senior-level experience in strategic, organization-wide change management, preferably within complex or global environments

• Proven background in designing and embedding enterprise change processes rather than delivering isolated projects

• Deep expertise in change management methodologies (e.g., Prosci, ADKAR, Kotter); certification (Prosci, APMG or equivalent) is highly desirable

• Strong experience advising senior leaders on culture transformation, organizational design, leadership transitions, and large-scale transformation

SoftwareOne welcomes applicants from all backgrounds and abilities to apply. If you require reasonable adjustments at any point during the recruitment process, email us at [email protected].   

Please include the role for which you are applying and your country location. Someone from our organization that is not part of the decision-making process will be in touch to discuss your specific needs and we will make every effort to accommodate you. Any information shared will be stored securely and treated in the strictest of confidence in line with GDPR.  

At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.  Additionally, we encourage experienced individuals that have taken an intentional career break and are now prepared to return to work to explore our SOAR program.