Summary
About this role
Employee Applicant Privacy Notice
Who we are:
Shape a brighter financial future with us.
Together with our members, we’re changing the way people think about and interact with personal finance.
We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.
The role:
The Fair Lending Senior Manager is a key member of the Fair and Responsible Banking (FARB) team in Compliance. The Senior Manager will partner with lines of business, compliance, risk, and legal teams to proactively identify fair lending risks across the credit lifecycle. The Senior Manager will also support the development and execution of routine fair lending program activities, such as the Fair Lending Risk Assessment, Fair Lending Training, Ongoing Monitoring, and Third-Party Oversight.
What you’ll do:
- As a fair lending subject matter expert, identify fair lending risks across SoFi’s lending products, including mortgage. Responsibilities include reviewing new or changing business initiatives, automated models (such as marketing models), and ensuring appropriate monitoring of higher-risk areas such as appraisals, underwriting and pricing exceptions, and incentive plans.
- Understand strategic priorities of teams responsible for marketing, credit risk, pricing, servicing, and collections to proactively discuss areas of potential fair lending risk. Facilitate information sharing and encourage collaboration to provide tailored fair lending guidance in a complex, technical environment.
- Support the design and execution of the Fair Lending Risk Assessment including partnering with business process leads and control owners. Support formal reporting, communication, and resolution of risk assessment results.
- Coordinate, design, and execute Fair Lending Program activities, such as ongoing monitoring of consumer complaints, third-party vendor reviews, and participation in various business unit and compliance forums.
- Participate in regulatory exams and audits as required, including responding to exam and audit requests, drafting written responses, and preparing formal presentation materials.
- Ensure appropriate and effective fair lending training across the organization including hosting live training as needed.
What you’ll need:
- Deep applied knowledge of federal and state fair lending laws and regulations (e.g., ECOA and FHA). Compliance experience applying fair lending concepts to consumer lending products and processes. Mortgage experience required.
- Bachelor's degree and 12+ years of related experience OR Master's degree and 8+ years of related experience OR PhD and 5+ years of related experience OR equivalent experience
- Self-starter mentality with strong attention to detail and ability to understand complex, technical topics. Comfortable navigating through ambiguous change and shifting priorities
- Proven ability to build collaborative relationships with cross-functional partners and influence decision-makers
- Strong written and verbal communication skills. Ability to communicate risks effectively to all levels of the organization
- Comfort working in a fast-paced, agile environment
SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.
The Company hires the best qualified candidate for the job, without regard to protected characteristics.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
New York applicants: Notice of Employee Rights
SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email [email protected].
Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.
Other facts
About SoFi
SoFi is a values-driven company on a mission to help our members get their money right. We create modern financial products and services that help people borrow, save, spend, invest, and protect their money better, so that they can achieve financial independence and realize their ambitions—from owning a home to saving for retirement, paying off their student loans, and more.
CFL #6054612; NMLS #1121636 (www.nmlsconsumeraccess.org) Advisory services through SoFi LLC, a registered investment advisor. SoFi Checking and Savings is offered through SoFi Bank, N.A. Member FDIC. SoFi Money™ is offered through SoFi Securities LLC, member FINRA/SIPC.
What you'll do
- The Senior Manager will identify fair lending risks across lending products and support the execution of fair lending program activities. This includes conducting risk assessments, monitoring consumer complaints, and participating in regulatory exams.
Ready to join SoFi?
Take the next step in your career journey