About this role
Employee Applicant Privacy Notice
Who we are:
Shape a brighter financial future with us.
Together with our members, we’re changing the way people think about and interact with personal finance.
We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.
The role:
The Client Intelligence Unit Specialist role will be responsible for performing Level 2 escalation reviews of Enhanced Due Diligence/Periodic Reviews, name screening and transaction screening alerts, and determining the appropriate course of action. In addition, the Client Intelligence Unit Specialist will assist with the provision of Know Your Customer (KYC) (Client Identification Procedures (CIP) and Customer Due Diligence (CDD) Procedures)-related advice and guidance related to SoFi’s diverse products and services.
What you’ll do:
Ensure customer and transaction-related alert determinations are appropriate, fully supported, and documented.
Support CIU Operations with internal investigations related to name screening (Sanctions, Politically Exposed Persons, and Adverse Media) and transaction screening sanctions alerts
Identify and verify business relationships with legal entities, requiring the identification of legal and ownership structures, beneficial owners, and other pertinent information.
Conduct Enhanced Due Diligence periodic reviews of existing customers to ensure that customer information is current and accurate and that activity is in line with what is expected for the customer type.
Maintain a thorough comprehension of AML typologies related to retail banking, lending, and securities.
Conduct research utilizing available systems, databases, and the internet, consistent with procedures.
What you’ll need:
Bachelor’s Degree from a four-year college or university in a related field
1-2- years of experience in the finance industry focusing on KYC and EDD reviews
Demonstrated ability to communicate effectively with all levels of the organization and across different business lines
Excellent working knowledge of BSA/AML laws and regulations relative to money laundering and terrorist financing and the ability to apply this knowledge in assessing transaction activity
Specific knowledge and experience in performing KYC/CDD processes at financial institutions
Skills in:
Experience with AML CDD/EDD including conducting transactional activity reviews and KYC/KYB onboarding reviews
Excellent organizational, verbal, written and interpersonal skills are required
Must be able to multi-task, adapt well to changing priorities, and effectively prioritize workflow to meet critical deadlines
Ability to work in a fast-paced, demanding, and changing environment; must work well under pressure
Excellent analytical skills and communication required
Nice to have:
CAMS certification preferred or willingness to obtain within the initial 12 months of hire.
SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.
The Company hires the best qualified candidate for the job, without regard to protected characteristics.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
New York applicants: Notice of Employee Rights
SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email [email protected].
Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.
Other facts
About SoFi
SoFi is a values-driven company on a mission to help our members get their money right. We create modern financial products and services that help people borrow, save, spend, invest, and protect their money better, so that they can achieve financial independence and realize their ambitions—from owning a home to saving for retirement, paying off their student loans, and more.
CFL #6054612; NMLS #1121636 (www.nmlsconsumeraccess.org) Advisory services through SoFi LLC, a registered investment advisor. SoFi Checking and Savings is offered through SoFi Bank, N.A. Member FDIC. SoFi Money™ is offered through SoFi Securities LLC, member FINRA/SIPC.
What you'll do
- The Client Intelligence Unit Specialist will perform Level 2 escalation reviews of Enhanced Due Diligence and transaction screening alerts. They will also assist with KYC-related advice and guidance for SoFi’s products and services.
Ready to join SoFi?
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