About this role
Requisition ID: 193690
Career Group: Store Management
Job Category: Training
Travel Requirements: 0 - 10%
Job Type: Full-Time
Country: Canada (CA)
Province: Alberta
City: Calgary
Location: Home Office - AB
Postal Code: T2E 7V8
Our family of 128,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better – great experiences, families, communities, and our employees. We are a family nurturing families.
A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1,600 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drug Stores or another of our great banners but we are all one extended family.
Please note that this career opportunity is for a role at an independently owned and operated corporation (“Franchisee”) which is licensed to use the “Sobeys .” trademark(s) by Sobeys Capital Incorporated (“Sobeys”). Applicants hired by a Franchisee will be employees of the Franchisee. No employment or similar relationship will be created between the applicant and Sobeys or its affiliates.
Ready to Make an impact?
The Store Manager will provide and communicate the strategic direction and vision for the store. The Store Managr will manage all facets of store operations and ensure operational excellence in retail merchandising, inventory management, employee engagement, and customer engagement and relations. The Store Manager will coach and develop the store team to provide superior customer service and shopping experiences achieved through execution of strategy, customized for the local market in an engaging working environment, while achieving budgeted financial results.
Provides direction and leadership for store where volume is $10M in annual sales or higher
Here’s where you’ll be focusing:
People Leadership
• Create a coaching and development culture for all store employees which embraces a passion for food
• Oversee total store talent management including recruitment, succession planning, orientation, training, performance management, and compensation
• Ensure the communication of operational requirements/ changes and store vision to total store
Customer Offering
• Understand and respond to local market needs and competition
• Ensure superior execution of the retail commercial program and provide feedback and recommendations to appropriate parties
• Role model, coach, and reinforce customer service expectations on a daily basis for all staff
• Ensure community presence by working with store management and community partners to host/ support community events
• Create a shopping experience that engages customers in a way that enhances loyalty, sales, and profit
• Execute winning conditions as required
Policy/ Regulatory Adherence
• Ensure all applicable company policies and procedures are communicated and adhered
• Responsible for ensuring that OH&S, food safety, and other regulatory requirements and procedures are implemented and maintained
Financial
• Participate with local store marketing to identify and capitalize on opportunities within store/ market
• Responsible to ensure efficient operation of the business to achieve all financial targets and deliver on budgeted KPI’s
Personal/ Professional Development
• Thoroughly understand all relevant company programs and attend training as required
• Maintain knowledge of current industry trends
Employee Engagement
• Be known as the “employer of choice” by actively supporting an environment of employee engagement
Other Duties
• Order equipment
• Coordinate maintenance of store equipment and repairs
• As requested by the company
What you have to offer:
• Above average oral and written communication skills
• Full knowledge of retail operations and skills throughout the total store
• Proficient use of the Microsoft Office Suite
• Working knowledge of SAP
• High School Diploma
• Three to five years experience as a Department Manager
Sobeys and its franchise partners offer teammates competitive compensation packages that will vary by role, location and store ownership. Some websites share job opportunities and may provide salary estimates for general comparison, but these numbers are not provided by or monitored for accuracy by the store owner/operator.
We will consider factors such as your working location, work experience and skills as well as internal equity, and market conditions to ensure the selected candidate is paid fairly and competitively. We look forward to discussing the specific compensation details relevant to this role with candidates who are selected to move forward in the recruitment process.
We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.
We may use Artificial Intelligence (AI) tools to support efficiencies in the candidate screening, assessment, and recruitment processes. These AI tools do not make hiring decisions on behalf of the Company, these decisions are made by our Hiring Teams.
Please note: successful candidates will be required to provide documentation to prove their legal ability to work in the position during the onboarding process. Documentation will be assessed by the employer prior to commencement of work.
Other facts
About Sobeys
As one of only two national grocery retailers in Canada, Sobeys Inc. serves the food shopping needs of Canadians with more than 1,500 stores in 10 provinces with retail banners that include Sobeys, Safeway, IGA, Foodland, FreshCo, Price Chopper, Thrifty Foods and Lawtons Drugs, as well as more than 330 retail fuel locations. Our five core retail food formats are designed to ensure that we have the right offering in the right-sized stores for each individual market we serve — from our full service format to the convenience format, each tailored to satisfy the unique occasion-based food shopping needs of our customers.
Our 134,000 employees and franchise affiliates are committed to building sustainable worth for each of our customers, employees, suppliers and shareholders through our focus on food, innovation and superior customer service.
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En tant que l'un des deux seuls détaillants alimentaires présents dans tout le Canada, Sobeys Inc. répond aux besoins en épicerie de sa clientèle par le biais de ses quelque 1 500 magasins. Répartis dans chacune des dix provinces, ceux-ci arborent diverses bannières de détail dont Sobeys, Safeway, IGA, Foodland, FreshCo, Price Chopper, Thrifty Foods et Lawtons Drugs, ainsi que plus de 330 stations d'essence. Nos magasins d'alimentation sont conçus en fonction de cinq concepts de base afin que l'offre aux consommateurs et la taille des magasins conviennent le mieux à chacun des marchés que nous desservons. Du magasin à gamme complète de services jusqu'au dépanneur, chacun est adapté de façon à combler les besoins particuliers de notre clientèle en fonction de l'occasion d'achat.
En raison de l'importance qu'ils accordent à l'alimentation, à l'innovation et à l'excellence du service à la clientèle, nos quelque 125 000 employés et marchands affiliés se montrent soucieux de créer de la valeur de façon durable pour chacun de nos partenaires, qu'ils soient clients, employés, fournisseurs ou actionnaires.
What you'll do
- The Store Manager will provide strategic direction for the store and manage all facets of store operations to ensure operational excellence. This includes coaching the store team, managing customer engagement, and achieving financial targets.
Ready to join Sobeys?
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