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TACLAN Field Service Representative - Journeyman
full-time•Fort Campbell North•$105k - $176k
About this role
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<p>SMX is currently seeking a Tactical Mission Support Engineering Field Service Representative (FSR) to support the sustainment, integration, and enhancement of USSOCOM Tactical Local Area Network (TACLAN) Family of Systems (FoS). The candidate will work hands-on with tactical communications systems across CONUS/OCONUS locations, providing life cycle sustainment, training, and on-site technical support. This role also involves systems integration responsibilities including testing, vendor coordination, and C4ISR capability development in support of DoD tactical operations.</p>
<p><strong>This position requires a DoD TS/SCI security clearance which requires US citizenship for work on DoD contracts.</strong></p>
<p><strong>Application Deadline: February 2, 2026</strong></p>
<p><br><strong>Essential Duties & Responsibilities</strong><br>• Provide 24/7/365 Tier I–III technical support to units operating TACLAN equipment via phone, email, or on-site support.<br>• Conduct full operational system checks, pull network services, and validate USSOCOM/SIE connectivity.<br>• Inventory, track, and maintain program equipment.<br>• Conduct sustainment and OJT training; manage event documentation, reports, and training material needs.<br>• Coordinate equipment shipment, RMA processing, and logistics support for maintenance events.<br>• Ensure all maintenance actions, inventories, and field events are logged, closed, and reported accurately.<br>• Integrate new hardware/software into existing tactical network architectures, supporting RDT&E and demonstrations.<br>• Configure and support tactical communications equipment, including MANET radios (e.g., PRC-148C, PRC-163C, MPU-5).<br>• Support TAK (ATAK/WinTAK/CIVTAK) ecosystem implementation and training, including TAK Server deployment.<br>• Conduct equipment evaluations and identify capability gaps; assist with acquisition support and vendor coordination.<br>• Train end-users and embedded personnel on new systems and technologies, ensuring operational readiness.<br>• Support integration across commercial and tactical networks, satellite, LTE, and router/switch environments.</p>
<p><br><strong>Required Skills/Experience</strong><br>• US Security Clearance <br>• 5+ years of experience in tactical systems support, systems integration, or similar DoD technical field roles.<br>• Strong knowledge of tactical network design, Linux/server administration, and C4ISR systems.<br>• Familiarity with SOF mission requirements and operational TTPs.<br>• Demonstrated ability to troubleshoot and configure secure communication networks and devices.<br>• Excellent communication, technical documentation, and stakeholder coordination skills.<br>• Must be a U.S. citizen and able to pass background check and drug screening.</p>
<p><br><strong>Desired Skills/Experience</strong><br>• TS/SCI Eligible<br>• Bachelor’s degree in Engineering, Information Technology, or related field.<br>• Previous SOF affiliation or experience supporting USSOCOM programs.<br>• Experience with tactical routers, switches, SATCOM systems, LTE/cellular tech, and secure certificate management.<br>• Familiarity with government property handling (GFP/CAP), acquisition processes, and fielding integration.</p>
<p>#cjpost #LI-DD1</p>
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<p><span style="font-size: 16px;">The SMX salary determination process takes into account a number of factors, including but not limited to, geographic location, Federal Government contract labor categories, relevant prior work experience, specific skills, education and certifications. At SMX, one of our Core Values is to Invest in Our People so we offer a competitive mix of compensation, learning & development opportunities, and benefits. Some key components of our robust benefits include health insurance, paid leave, and retirement.</span></p></div><div class="title">The proposed salary for this position is:</div><div class="pay-range"><span>$105,200</span><span class="divider">—</span><span>$176,900 USD</span></div></div></div><div class="content-conclusion"><p> </p>
<p>At SMX®, we are a team of technical and domain experts dedicated to enabling your mission. From priority national security initiatives for the DoD to highly assured and compliant solutions for healthcare, we understand that digital transformation is key to your future success.</p>
<p>We share your vision for the future and strive to accelerate your impact on the world. We bring both cutting edge technology and an expansive view of what’s possible to every engagement. Our delivery model and unique approaches harness our deep technical and domain knowledge, providing forward-looking insights and practical solutions to power secure mission acceleration.</p>
<p>SMX is an Equal Opportunity employer including disabilities and veterans.</p>
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<p>Selected applicant may be subject to a background investigation and/or education verification.</p>
<p>SMX does not sponsor a new applicant for employment authorization or immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer).</p></div>
What you'll do
- The candidate will provide 24/7 technical support for TACLAN equipment and conduct operational system checks. They will also manage equipment inventory and coordinate logistics for maintenance events.
About SMX
SMX is a global technology and advanced engineering provider specializing in Cloud Solutions, C5ISR, and Advanced Engineering / IT. Our tradition of delivering innovative, technical solutions dates back to 1995, however, you may know us better by one of our legacy company names: Trident Technologies, Smartronix, Datastrong, C2S Consulting Group, Creoal Consulting, Outside Analytics, or cBEYONData. With the support of OceanSound Partners, our private equity investment sponsor, we began operating as one business starting in 2019 and became SMX in 2021. We operate in close proximity to our clients around the globe and have core locations in Alabama, California, the DC Metro, Florida, Hawaii, Maryland, and Massachusetts.
Today, as SMX, we are one team and together empower government and commercial enterprises to become more effective, innovative, and resilient, no matter what challenges they face.
SMX offers competitive benefits, excellent work environments, and growth opportunities for our employees while continuing to expand operations and support our communities. We have more than 25 years of rapid and consistent growth with continuous recognition as an employer-of-choice technology company. In addition, we have earned coveted industry quality and business certifications; have a strong commitment to business partnerships, ethics, compliance, and sustainability; and have a multitude of premier contracting vehicles. The combination of these attributes allows us to provide sound, repeatable business solutions yet remain flexible and agile to quickly adapt to specific customer requirements.
Committed to ensuring the highest levels of customer satisfaction, SMX is structured around the programs and technologies we support to provide optimal and seamless operations. We have maintained a reputation for excellence, helping to assure the missions of our Department of Defense, Public Sector, Fortune 1000, and other Government and commercial customers.
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Frequently Asked Questions
What does SMX pay for a TACLAN Field Service Representative - Journeyman?
SMX offers a competitive compensation package for the TACLAN Field Service Representative - Journeyman role. The salary range is USD 105k - 177k per year. Apply through Clera to learn more about the full compensation details.
What does a TACLAN Field Service Representative - Journeyman do at SMX?
As a TACLAN Field Service Representative - Journeyman at SMX, you will: the candidate will provide 24/7 technical support for TACLAN equipment and conduct operational system checks. They will also manage equipment inventory and coordinate logistics for maintenance events..
Is the TACLAN Field Service Representative - Journeyman position at SMX remote?
The TACLAN Field Service Representative - Journeyman position at SMX is based in Fort Campbell North, Kentucky, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the TACLAN Field Service Representative - Journeyman position at SMX?
You can apply for the TACLAN Field Service Representative - Journeyman position at SMXdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.