Receptionist and Business Support Administrator
full-time•Stroud
About this role
<p><strong>Who are we?</strong></p><p>Smiths (Gloucester) Ltd is a family-run business, established in 1982 and proudly owned and operated by the Smith family. Over the years, we’ve grown from a single owner-operated plant hire company into a diverse and multi-faceted group. Despite our growth, we’ve retained strong family values at the heart of everything we do.</p><p>We’re looking for a friendly and professional Receptionist to join our team at Brook Farm. In this role, you’ll be the first point of contact for visitors and callers, handling enquiries via telephone and email, and managing a range of general reception duties to ensure smooth day-to-day operations.</p><p><strong>About the Role</strong></p><p>The ideal candidate will:</p><ul><li><p>Have a minimum of 3 years' experience in a customer service/receptionist role</p></li><li><p>Be comfortable working in a dynamic, multi-faceting business environment </p></li><li><p>Possess strong communication and administrative skills</p></li><li><p>Be proactive, reliable and able to multitask effectively </p></li></ul><p><strong>Key Responsibilities</strong></p><ul><li><p>Answering telephone enquiries </p></li><li><p>General administrative duties </p></li><li><p>Greeting and assisting visitors </p></li><li><p>Managing the company mailbox and responding to enquiries in a timely manner</p></li><li><p>Receive and distribute post </p></li><li><p>General daily administration tasks including data input and emails</p></li></ul><p><strong>What We Offer</strong></p><ul><li><p><strong>Life Assurance Scheme</strong></p></li><li><p><strong>Free on-site parking</strong></p></li><li><p><strong>Annual salary review </strong></p></li><li><p><strong>Corporate gym membership discount</strong></p></li><li><p><strong>Staff discount on group services (inc 50% discount on Skip Hire)</strong></p></li><li><p><strong>Career progression opportunities</strong></p></li><li><p><strong>Unlimited access to mental health support</strong></p></li></ul><p><strong>Our Core Values</strong></p><p>If these values resonate with you, you may be a great fit for our team:</p><p><strong>Honesty</strong> – We believe in transparency and integrity in all matters.</p><p><strong>Family Values</strong> – We operate with mutual respect, strong ethics, and a close-knit team spirit.</p><p><strong>Hardworking</strong> – We’re firm believers that dedication and effort make anything possible.</p><p><strong>Reliability</strong> – We pride ourselves on delivering on our promises.</p><p><strong>Environmental Sustainability</strong> – We actively reduce emissions, minimise waste, and recycle over 90% of the waste we process to help build a greener future.</p>
What you'll do
- The Receptionist will be responsible for answering telephone enquiries, greeting and assisting visitors, and managing the company mailbox. Additional duties include general administrative tasks such as data input and responding to emails.
About Smiths Gloucester Limited
As one of the largest construction and waste management companies in the South West, Smith's (Gloucester) Ltd is committed to delivering service excellence to all of its customers.
Offering services ranging from demolition and asbestos removal to transport, skip hire, trade waste and plant hire, and with depots in Gloucestershire, Bristol and South Wales, Smiths are able to provide the consumer with the complete solution to suit a variety of needs.
Established in 1982, Smith’s (Gloucester) Ltd has grown from a single owner-operated plant hire company to a multifaceted group with family values still firmly at the heart of each project undertaken. At Smiths we pride ourselves on our ethics of reliability and hard work which enables us to deliver a wide range of services that we can all be proud of.
Fairness and honesty have been the basis for all our business dealings. In all our ventures, we don’t aim to be the cheapest, but we do aim to be the best for our customers. We are true to our word, always do what we say we are going to do and fix things quickly if they go wrong.
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Frequently Asked Questions
What does a Receptionist and Business Support Administrator do at Smiths Gloucester Limited?
As a Receptionist and Business Support Administrator at Smiths Gloucester Limited, you will: the Receptionist will be responsible for answering telephone enquiries, greeting and assisting visitors, and managing the company mailbox. Additional duties include general administrative tasks such as data input and responding to emails..
Is the Receptionist and Business Support Administrator position at Smiths Gloucester Limited remote?
The Receptionist and Business Support Administrator position at Smiths Gloucester Limited is based in Stroud, England, United Kingdom. Contact the company through Clera for specific work arrangement details.
How do I apply for the Receptionist and Business Support Administrator position at Smiths Gloucester Limited?
You can apply for the Receptionist and Business Support Administrator position at Smiths Gloucester Limiteddirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.