About this role
Life. Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living.
Smith+Nephew’s Commercial Center of Excellence (CoE) Team is a key driver for sustainable and profitable growth across Business Units in the International Region (i.e. the established markets in Europe and Asia/Pacific). The team leads the customer relationships with strategic accounts such as large hospital chains and trusts and group purchasing organizations as well as the development and implementation of pricing frameworks and the centralized management of offers, tenders and contracts.
Role Summary
As a Process Analyst Pricing and CPQ Business Admin, you will support the standardization and continuous improvement of commercial processes related to pricing, quoting, and contract lifecycle management (CLM) across the International region. You will collaborate with market subject matter experts (SMEs) to understand local requirements and help ensure efficient, compliant, and harmonized execution of quotation, tender, and contract management processes
Preferred Location: Poland
What will you be doing?
- Design, document, and optimize end-to-end commercial processes (Quotation & Pricing CLM, Tender).
- Assist in documenting, analyzing, and optimizing end-to-end commercial processes (Quotation, Pricing, CLM, Tender).
- Support alignment with global standards while adapting processes to local market needs. [Job Descri...& Quoting | Word]
- Collaborate with Product Owners and IT to translate process requirements into tool functionalities and enhancements.
- Act as a point of contact for process-related queries and provide administrative support for assigned process areas.
- Contribute to training, change management, and adoption initiatives in the markets.
- Monitor key performance indicators (KPIs) and process compliance, and help identify opportunities for improvement.
- Super user support for CPQ and other Pricing tools
What will you need to be successful?
- Demonstrated experience managing and optimizing commercial processes, in the area of price & quoting, tender or contract management.
- Proven ability to lead process improvement initiatives using methodologies such as Lean, Six Sigma, or BPM, and to drive adoption of new processes and technologies across diverse markets.
- Experience with CPQ software platforms and strong data analysis skills to monitor KPIs, identify trends, and support data-driven decision-making.
- Strong interpersonal and communication skills, with a track record of collaborating effectively with cross-functional teams, including IT, legal, commercial, and local market stakeholders.
- Experience managing complex projects, including requirements gathering, solution design, implementation, and post-go-live support.
- Advanced English proficiency required for cross-functional collaboration and stakeholder engagement"; additional European languages a plus.
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Other facts
About Smith+Nephew
Smith+Nephew is a global medical technology company. We design and manufacture technology that takes the limits off living. We support healthcare professionals to return their patients to health and mobility, helping them to perform at their fullest potential.
From our first employee and founder, T.J. Smith, to our team today, it’s our people who make Smith+Nephew a unique place.
Yes, we love to innovate and develop exciting technologies, and we offer competitive salaries and progressive benefits. But it’s our culture - of Care, Collaboration and Courage - that really sets us apart.
Through a spirit of ownership and can-do attitude, we work together to win..
We’re a company of people who care about each other, about our customers and their patients, and about our communities.
Together, we fulfill our shared purpose of Life Unlimited.
Please note: not all products referred to may be approved for use or available in all markets.
What you'll do
- The role involves supporting the standardization and continuous improvement of commercial processes related to pricing, quoting, and contract lifecycle management. The Process Analyst will collaborate with market SMEs to ensure efficient and compliant execution of these processes.
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