Solution Architect - India
full-time•Bengaluru
Summary
About this role
About Smallest.ai
At smallest.ai, we’re redefining enterprise conversations with AI-powered voice agents. Our mission is to transform how enterprises handle complex interactions—delivering automation that feels human. Backed by leading US investors, we are scaling rapidly across the US and India, with a sharp focus on BFSI, Financial Services, and Fintech.
About the Role
As a Solution Architect, you will translate customer needs into scalable AI solutions. You will design conversational journeys, define integration requirements, and ensure what’s promised is what ships—partnering closely with Implementation Engineers, Product, and Sales.
This role is ideal for someone who enjoys being hands-on with technology while directly shaping customer success.
Key Responsibilities
Lead discovery and solution scoping sessions with Indian enterprise clients.
• Design conversational flows and align internal/external stakeholders on approach.
• Create lightweight documentation (flows, assumptions, timelines) and secure approvals.
• Guide data and integration strategy; identify reusable patterns for scale.
• Partner with Delivery and Implementation Engineers on acceptance criteria and change
management.
• Provide feedback to Product/Engineering teams based on customer needs.What We’re Looking For
Enjoy working directly with customers, iterating on solutions, and providing tailored support.
• Passion for AI, emerging tech, and voice-first products.
• Proficiency in Python with strong debugging and integration skills.
• Understanding of common integration patterns (APIs, middleware, enterprise SaaS systems).
• Experience working with enterprise clients in BFSI, Fintech, or Financial Services.
• Strong empathy for customers, sales, and product teams.
• Excellent personal presentation, communication, and client-servicing skills.
Success Metrics
Clear, approved solution scopes before build.
• Minimal changes during implementation.
• High customer satisfaction and seamless delivery handoffs.
What you'll do
- Lead discovery and solution scoping sessions with Indian enterprise clients while designing conversational flows. Partner with Implementation Engineers and Product teams to ensure successful delivery and customer satisfaction.
Ready to join Smallest?
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Frequently Asked Questions
What does a Solution Architect - India do at Smallest?
As a Solution Architect - India at Smallest, you will: lead discovery and solution scoping sessions with Indian enterprise clients while designing conversational flows. Partner with Implementation Engineers and Product teams to ensure successful delivery and customer satisfaction..
Is the Solution Architect - India position at Smallest remote?
The Solution Architect - India position at Smallest is based in Bengaluru, India. Contact the company through Clera for specific work arrangement details.
How do I apply for the Solution Architect - India position at Smallest?
You can apply for the Solution Architect - India position at Smallest directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.