Summary
Location
Skokie
Salary
$0k - $0k
Type
part-time
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About this role
Information Services Specialist
Part-time, Non-exempt
Schedule: Part-time – 16.5 hours
- Mondays: 12:30pm-5pm
- Wednesdays: 12:30pm-5pm
- Fridays: 12:30pm-5pm
- Every other Sunday: 12pm-6pm
Do you love helping people to use the information and technology that they need to thrive? If so, Skokie Public Library is looking for you!
As an Information Services Specialist, you’ll be part of a dedicated, service-oriented team that helps patrons to understand and navigate information and technology. You’ll provide welcoming, knowledgeable support at our public service desk, assist patrons with digital problem solving, and provide accurate and relevant information as part of the library’s information services.
What You’ll Do
- Provide friendly, responsive customer service to all library patrons
- Assist patrons utilizing technology
- Answer basic informational questions and assist with library resources
- Support the use of study spaces
- Contribute to our information services and tools
- Help maintain library displays
- Collaborate with colleagues on programs, outreach, and special projects
Minimum Qualifications
- Some college coursework, an associate degree, or equivalent experience
- Experience providing direct customer service to adults
What You Bring
- Excellent communication and social skills
- Cultural awareness and the ability to serve a diverse community
- Strong commitment to diversity, equity, inclusion, and accessibility
- Strong computer skills and familiarity with technology
- Comfort with print and electronic resources
- A flexible, creative mindset and a genuine love of public service
Preferred Qualifications
- Bachelor's degree
- Experience working in a public library
Working Conditions
This position involves both desk and active work, including standing, walking, lifting materials, and frequent computer use. Availability for days, evenings, and weekends may be required.
Skokie Public Library offers:
- An opportunity to work in a collaborative and compassionate environment alongside talented colleagues in service to a diverse, vibrant community
- A pay range for new hires in this position is $22.10 to 27.63 per hour. Offers are made within this range based on competencies, experience, and internal equity.
- Benefits: Sick Pay, Employee Assistance Program, Calm Subscription, Counslr, Transit Benefits
Read full job description here: PE Information Services Specialist.docx
We are an Equal Opportunity Employer.
Visit https://skokielibrary.info/about/jobs/ and click on the link to access that application. Position open until filled. In order to be considered, you must include a cover letter and resume along with your application.
Other facts
About Skokie Public Library
A cornerstone of entertainment, information, and community for the village of Skokie, IL.
As a springboard for personal growth and community development, Skokie Public Library promotes discovery, enrichment, collaboration, and the exchange of ideas through a broad spectrum of resources and experiences.
What you'll do
- As an Information Services Specialist, you will provide customer service at the public service desk and assist patrons with technology and information resources. You will also collaborate with colleagues on programs and maintain library displays.
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