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Guest Services Associate
TEMPORARYVaughan

Summary

Location

Vaughan

Type

TEMPORARY

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About this role

Overview

$18.10 / hour

 

This is a vacant position. Candidates must be minimum 18 years of age and be available to work full-time, up to 40 hours a week in order to be considered for employment.

 

Joining our Canada’s Wonderland team means you’ll provide guests with exceptional service when they visit the park.

 

You’ll also

  • Provide guests with information either over the phone, in person, or through email
  • Respond to guest inquiries and resolve issues/concerns promptly and effectively
  • Assist guests in planning a memorable and enjoyable visit to the park
  • Complete sales transactions including upgrades, redemptions and Group Sales
  • Use of various computerized information and sales systems
  • Collaborate with all departments to ensure each guest has the Best Day of the Year experience
  • Assist the Admissions supervisory team with the operation and closing procedures
  • Assist guests with the ride accommodations program and provide information regarding our RAP program
  • Assist with other duties as required

 Some of our amazing perks and benefits:

  • FREE Admission to Canada’s Wonderland and other parks!
  • Earn promotional tickets for friends & family!
  • 20% discount on Merchandise and at select Food locations; employee cafeteria with discounted food
  • FREE and/or discounted admission to many Ontario attractions
  • Work with a diverse team in a fun environment.
  • Employee events with RIDES, GAMES, and FREE FOOD!

Responsibilities

Canada’s Wonderland is home to over 300 acres of world class rides and attractions for the entire family, including a 20 acre water park. We are the ultimate destination for attractions, food, live shows, and events! We want YOU to join us in making people happy! As a member of our team, you’ll…

  • Make our guests happy by delivering amazing experiences and helping them create lifelong memories
  • Interact with different people of all ages and backgrounds
  • Gain skills, knowledge, and experience that will benefit in your future

Qualifications

  • You!
  • Applicants that are minimum 18 years of age
  • Previous retail sales, customer service, and POS experience
  • Individuals that have strong guest service and communication skills
  • Strong problem solving and conflict resolution skills
  • Candidates that can work outdoors in varying weather conditions
  • Availability that includes working flexible shifts on weekdays, weekends, evenings, and holidays

Other facts

Tech stack
Customer Service,Communication Skills,Problem Solving,Conflict Resolution,Retail Sales,POS Experience

About Six Flags Entertainment Corporation

Head to the NEW Six Flags Entertainment Corporation LinkedIn page: https://www.linkedin.com/company/six-flags-entertainment-corporation

We are thrilled to announce that Cedar Fair Entertainment Company and Six Flags Entertainment Corporation completed their merger on July 1, 2024, creating the largest and most diverse amusement park operator in North America. Our combined company now operates under the Six Flags name and trades under the ticker symbol FUN on the NYSE.

Head to the NEW Six Flags Entertainment Corporation LinkedIn page: https://www.linkedin.com/company/six-flags-entertainment-corporation

Team size: 10,001+ employees
LinkedIn: Visit
Industry: Entertainment Providers

What you'll do

  • As a Guest Services Associate, you will provide exceptional service to guests visiting Canada’s Wonderland, assisting them with inquiries and ensuring a memorable experience. You will also handle sales transactions and collaborate with various departments to enhance guest satisfaction.

Ready to join Six Flags Entertainment Corporation?

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Frequently Asked Questions

What does a Guest Services Associate do at Six Flags Entertainment Corporation?

As a Guest Services Associate at Six Flags Entertainment Corporation, you will: as a Guest Services Associate, you will provide exceptional service to guests visiting Canada’s Wonderland, assisting them with inquiries and ensuring a memorable experience. You will also handle sales transactions and collaborate with various departments to enhance guest satisfaction..

Why join Six Flags Entertainment Corporation as a Guest Services Associate?

Six Flags Entertainment Corporation is a leading Entertainment Providers company.

Is the Guest Services Associate position at Six Flags Entertainment Corporation remote?

The Guest Services Associate position at Six Flags Entertainment Corporation is based in Vaughan, Ontario, Canada. Contact the company through Clera for specific work arrangement details.

How do I apply for the Guest Services Associate position at Six Flags Entertainment Corporation?

You can apply for the Guest Services Associate position at Six Flags Entertainment Corporation directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Six Flags Entertainment Corporation on their website.