Summary
Location
Singapore
Type
full-time
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About this role
Job Description
This role is to manage and develop assigned accounts, comprising either largest or strategic customers within Singapore. Account Manager, Strategic Accounts, is responsible in identifying new business opportunities and managing contracts/tenders, and most importantly increase in the SOW within the competitive landscape.Job Descriptions
Act as the primary point of contact for assigned accounts, addressing commercial and important operations matters, or any concerns/issues that may arise.
Gain access to decision makers and influences to drive growth and increased SOW for the assigned accounts.
Be familiar with the commercial agreement and fully understand all parties’ duties & rights. Lead all related commercial negotiations based on internally aligned positions.
Build great confidence throughout assigned accounts’ organization, by spreading the word on the value and work we have delivered via WBR, MBR, QBR, etc.
Ensure business objectives are aligned with commercial goals and objectives.
Stay close and have a deep understanding of assigned accounts' business models and operations, supply chains.
Collaborate proactively with cross-functional teams, i.e. internal and external stakeholders, to ensure customers’ current and future needs are met.
Extract and analyze all relevant data and metrics to track performance and identify areas for improvement.
Develop a deep understanding on the chain of thoughts and logic deploy by customers that may impact overall business objectives.
Job Requirements
Tertiary education in any discipline
At least 4 years of experience in account management or a related field, with at least 2 years in the logistics industry.
Strong negotiation and communication skills.
Strong analytical skills and experience with sales data and metrics.
Ability to work collaboratively with cross-functional teams.
Ability to build and maintain strong relationships with customers and key stakeholders.
Strong attention to detail and organizational skills.
Ability to adapt to changing priorities and business needs.
Other facts
About Sisal
Sisal, the first Italian company granted a state concession for gaming, was founded in 1945 thanks to the vision and intuition of three sport journalists.
Over 75 years, we have fostered a relationship of trust and credibility with stakeholders, promoting gaming design and management with an approach based on expertise, transparency and safety, guaranteeing full compliance with regulation standards.
Our development is structured around three strategic guidelines: Innovation, Internationalisation and Responsibility.
Innovation means developing skills, technologies and processes - all key factors for digital transformation. This focus on innovation has also inspired us to strengthen corporate functions that deal with technological development and online business, with a large-scale program to recruit new talent.
The internationalisation process launched in 2018 has led us to countries with great potential, including Turkey, Morocco, Spain, and continues with the selection new markets where our business can expand.
Sisal has made a real commitment to promoting a sustainable business model: protecting players through a Sustainable Gaming program certified to the highest international standards, valuing our people by supporting their professional development and implementing initiatives to improve the work-life balance, and supporting the community to generate shared value for all.
Responsible gaming is in our DNA and it holds the key to our future.
What you'll do
- The Manager, Account Management is responsible for managing and developing assigned accounts, identifying new business opportunities, and increasing the scope of work. This includes acting as the primary point of contact, leading commercial negotiations, and collaborating with cross-functional teams.
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