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Sinch

Senior Software Engineer - Messaging

full-time•Melbourne

Summary

Location

Melbourne

Type

full-time

Experience

5-10 years

Company links

WebsiteLinkedInLinkedIn

About this role

Sinch provides innovative mobile messaging solutions that help businesses of all sizes – from SMBs to enterprise-level to better connect with customers. Our messaging solutions for alerts and notifications, billing and payments, appointment reminders, marketing, and staff scheduling are trusted by over 65,000 customers in industries such as healthcare, education, retail, and utilities. With offices across Australia, United States, United Kingdom, and New Zealand, Sinch is the number one choice for easy and engaging business messaging.

 

Sinch, the Customer Communications Cloud, powers meaningful conversations at scale across messaging, voice, and email to help businesses deliver unified, personalized experiences that truly revolve around their customers — no matter the channels they use. Over 150,000 businesses, including 8 of the 10 largest tech companies in the world, rely on us for their customer communication needs, with over 700 billion customer engagements each year.

 

As a Senior Software Engineer on our Messaging team, you will evolve, enhance and maintain the foundational platform that underpins our global communication services. You'll join a strong team of 5 engineers and play a crucial part in shaping the team's technical direction and success.

 

Our platform is cloud-native, deployed across multiple regions, and built on containerized Java applications. We believe in writing clean, modular software and leveraging the best open-source tools to solve challenges effectively.

 

As a Senior Engineer you will:

  • Work closely with product team to understand and specify new features and improvements
  • Design, develop, test, deploy and maintain high-performance, scalable solutions that is the backbone of our messaging services.
  • Participate in code reviews, mentor and support the growth of junior and mid level engineers, help foster a culture of technical excellence.
  • Collaborate within an Agile team and within the wider domain to plan and execute our product roadmap.
  • Participate in process improvements for the team. 
  • Take ownership of the full build life cycle, from design, implementation and testing to deployment, support and incident response.

 

What We're Looking For:

  • A pragmatic problem-solver with strong communication and mentoring skills.
  • Collaborative spirit. Whether we win or lose, we do it together at Sinch.
  • Excellent Java knowledge with proven experience designing, building and maintaining large scale high throughput systems.
  • A quick learner who is comfortable diving into new technical domains.
  • A senior engineer who balances creative thinking with an understanding of real-world constraints.
  • Someone with a holistic view of software engineering, who understands that building great solutions involves planning, documentation, and operational ownership, not just writing code.

 

You would be successful in this role with the following skills:

  • Solid JDK17+ experience
  • Experience with service-oriented, event driven architecture and real-time high throughput systems
  • knowledge of relational and/or NoSQL databases (e.g. PostgreSQL, DynamoDB, Redis)
  • Hands-on cloud development experience, AWS highly preferred (ECS, S3, SNS, SQS, Kinesis, AmazonMQ) 
  • Hands on experience in CI/CD pipeline concepts, experience in BuildKite is certainly advantageous
  • Good knowledge in GIT for version control
  • Experience with using agentic AI as a coding assistant is beneficial

 

We are committed to building an engaged and talented workforce that represents an environment that is inclusive, supports flexibility and welcomes diversity.

 

Our values of Dream Big, Win together, Keep it simple and Make it happen are the foundation for fostering an environment where diversity of thinking, skills and experiences are embraced, delivering innovation and better business results.

 

We value our team by offering;

  • WHERE YOU WORK MATTERS: We understand the benefit of a flexible schedule where you can best impact both your personal and work life, so we offer a hybrid working arrangement, work from home set up reimbursement and a global mobility policy. 
  • PUT FAMILY FIRST: We know that building a family take priority, therefore we offer a generous parental leave program: 26 weeks salary for primary care giver and 4 weeks salary for secondary care giver
  • CELEBRATE YOURESELF: By providing a day off for your birthday, we want you to take the time to celebrate the year you’ve had with your nearest and dearest. 
  • TAKE A BREAK: Enjoy a generous annual leave program. We value balance and understand that performance at work requires time to rest at home and/or rejuvenate on vacation.
  • STAY HEALTHY: Physical wellness supports mental wellness, so we offer a monthly fitness reimbursement allowance and other wellness programs
  • TAKE THE NEXT STEP: Coaching and career development support, including access to a range of online professional development courses
  • CARE FOR YOURSELF: Take advantage of our free virtual counselling resources through our global Employee Assistance Program. Your mental health is as important as your physical health.
  • MAKE AN IMPACT: Support betterment in your community and beyond by taking paid time off to support a volunteer program of your choice. 
  • TREAT YOURSELF: Access to Reward+ program that offers a wide range of discounts and deals across retail, entertainment and much more. 

 

If you are looking for the next opportunity in your career and want to work for a people focused, growing tech company, then Apply Now.


Sinch is a global customer engagement platform that provides communication services for businesses across messaging, voice, and email. Sinch's services are used by more than 150,000 businesses, including many of the world's largest tech companies.
Through strategic acquisitions and fast organic growth, Sinch has turned into an international powerhouse serving enterprises across the globe and handling over 700 billion engagements per year. In fact, independent analysts say we're a CPaaS leader!

What you'll do

  • As a Senior Software Engineer, you will design, develop, test, deploy, and maintain high-performance solutions for messaging services. You will also mentor junior engineers and participate in code reviews to foster a culture of technical excellence.

About Sinch

Sinch is pioneering the way the world communicates. More than 150,000 businesses — including Google, Uber, Paypal, Visa, Tinder, and many others — rely on Sinch’s Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email. Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey. We dream big — for our company, our customers, and our employees — and we hire the best talent worldwide to help us bring our vision to life. We have a local presence in more than 60 countries — probably somewhere near you! Shares are traded at NASDAQ Stockholm: XSTO: SINCH

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Frequently Asked Questions

What does a Senior Software Engineer - Messaging do at Sinch?

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As a Senior Software Engineer - Messaging at Sinch, you will: as a Senior Software Engineer, you will design, develop, test, deploy, and maintain high-performance solutions for messaging services. You will also mentor junior engineers and participate in code reviews to foster a culture of technical excellence..

Is the Senior Software Engineer - Messaging position at Sinch remote?

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The Senior Software Engineer - Messaging position at Sinch is based in Melbourne, Victoria, Australia. Contact the company through Clera for specific work arrangement details.

How do I apply for the Senior Software Engineer - Messaging position at Sinch?

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You can apply for the Senior Software Engineer - Messaging position at Sinchdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.
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