SB
Underwriting Manager
full-time•London
About this role
Who Are We?
We insure small businesses and enable big dreams – not just for our customers, but for our people and communities too. With over 1,000,000 active insurance policies, we protect builders, bakers, landlords and more than 1,200 other trades.
We’re a technology company as well as one that sells insurance. That means we build, we fail, we learn and we improve. Through our global social impact strategy, called 'The Big Dreams Project’, we're working to help 10,000 small businesses start or grow by 2030.
Why not check out our advert on YouTube: Simply Business TV advert 2024: 'Simply the Best'.
Job Category
UnderwritingPosition Type
Target Openings
1What Is the Opportunity?
You will take the lead on managing a significant portfolio of 380,000 customers with £120m GWP across our landlord and SME segments. This is a strategic role where you won't just maintain performance; you will define and own the portfolio strategy, ensuring we remain accountable for our processes and future success.We are looking for a leader to drive forward large projects that support our MGA growth strategy. Working with us means championing the small business cause and ensuring we are seen as an honest, inclusive, and reliable insurance provider in everything we do.
As our Underwriting Manager, you’ll:
Define and own the portfolio strategy, taking accountability for current and future performance.
Build strong, credible relationships with internal stakeholders and external capacity providers to ensure high underwriting quality.
Monitor claims performance, own the large loss process, and manage the referral process from our Contact Centre Technical Team.
Lead, train, and develop the team to drive a culture of high performance and support individual growth.
Develop and maintain underwriting guidelines, ensuring strict adherence to regulatory, compliance, and market practices.
Lead our audit and peer review processes to ensure our high standards are consistently maintained.
We’re looking for someone who is:
Qualified as a chartered ACII (or holds an equivalent professional qualification).
Experienced in portfolio management with a deep understanding of underwriting principles, ideally in commercial lines.
A natural innovator who brings ideas to drive growth, improve efficiency, and launch products on new distribution channels.
Excellent at problem-solving and analytics, comfortable making decisions with full underwriting authority.
A strong communicator capable of delivering complex messages to a variety of people and cultivating strong relationships.
Adept at staying up-to-date on industry trends, regulatory changes, and has exposure to the full insurance business.
(We know it’s tough, but please try to avoid the confidence gap. You don’t have to match all the bullet points above to be considered for this role.)
We encourage people of all different backgrounds and identities to apply. We are committed to maintaining an inclusive, supportive place for you to be you and do your very best work.
Ready to join a team that challenges the status quo? Apply today.
What are the benefits of working at Simply Business:
we offer a great work-life balance where workloads are manageable and everyone has the flexibility to work hybrid
on top of the 25 days annual leave (plus bank holidays), we offer the option to buy five more days of holiday with your flexible benefits
our flexible parental leave allows you to approach an important time how you want - with six months full pay to the primary caregiver and four weeks full pay if you're the secondary caregiver
our life event leave is an extra days leave every two years for those big moments in your life like moving house or your birthday. And our long-serving employees get a two week paid sabbatical after five years of service, then four weeks off after ten years of service
private medical insurance through BUPA, that covers any pre-existing condition is a core benefit. Plus a health cash plan that covers your everyday medical expenses
we offer a competitive salary based oon your experience and the current market. Plus the potential to earn an annual bonus based on performance
Employment Practices
Simply Business is committed to providing equality and opportunities for all employees and candidates considering a career with us. We offer a workplace where colleagues are treated with respect and dignity. We don’t (and won’t) discriminate either directly or indirectly on the grounds of race, colour, religion, belief, political opinion, disability, nationality, ethnic origin, sex, sexual orientation or relationship status at any stage of the hiring process or during the course of your employment.
What you'll do
- The Underwriting Manager will manage a portfolio of 380,000 customers and define the portfolio strategy to ensure performance and future success. This role includes leading projects that support the company's growth strategy and maintaining high underwriting quality.
About Simply Business
Simply Business is dedicated to making small business insurance simple and accessible. Our cutting edge tech and data capabilities allows small business owners to easily search and compare quotes from top-rated insurers, customize their coverage, and purchase and access their policies online. Experienced insurance agents from our award-winning contact centers in the UK and the US are also available to provide expert guidance throughout the process for customers who prefer to speak to us.
We have nearly 20 years of experience supporting the success of small businesses and over one million customers worldwide trust Simply Business for their insurance.
In 2015 and 2016, Simply Business was named the #1 Best Company To Work For by the Sunday Times in the UK and in 2025, we were recognised as one of the best places to work in 6 categories by Built In in the US.
Want to learn more?
In the UK, visit SimplyBusiness.co.uk
In the US, visit SimplyBusiness.com
Ready to join Simply Business?
Take the next step in your career journey
Frequently Asked Questions
What does a Underwriting Manager do at Simply Business?
As a Underwriting Manager at Simply Business, you will: the Underwriting Manager will manage a portfolio of 380,000 customers and define the portfolio strategy to ensure performance and future success. This role includes leading projects that support the company's growth strategy and maintaining high underwriting quality..
Is the Underwriting Manager position at Simply Business remote?
The Underwriting Manager position at Simply Business is based in London, United Kingdom. Contact the company through Clera for specific work arrangement details.
How do I apply for the Underwriting Manager position at Simply Business?
You can apply for the Underwriting Manager position at Simply Businessdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.