Quality Compliance Manager(QCM) - on site 5 days

Job Title: Senior "Quality Compliance Manager - on site in office 5 days a week

Location:
Montgomery, Alabama

In office 5 days with in office and/or on construction site

NOT Available

Client Overview:

has evolved from a bid-build general contractor to a full-service building provider. Our organization is comprised of three lines of business – development, construction and facility services. These groups work as a cohesive team, sharing ideas and knowledge from each discipline to provide our clients with the highest level of service. Our capabilities span from concept through the long-term facilities management of projects, which means that our focus is on the complete life cycle of each project we build.

Hensel Phelps Facility Services Group is uniquely qualified with decades of facility experience. The Facility Services Group specializes in facility solutions, building systems integration, specialized construction and facility management. Our team provides best-in-class operational solutions with technical knowledge and subject matter experts of building systems, envelopes, campus and client operations.

The Quality Compliance Manager (QCM) is responsible for developing, implementing, and overseeing the Quality Compliance program for client's Services Division of this General Contractor for Commercial Construction company. This role ensures that all service operations, facility management programs, and technical maintenance activities meet the highest standards of safety, compliance, and performance. The QCM works closely with regional and site leadership to monitor adherence to company standards, client requirements, and regulatory obligations. This individual will lead compliance initiatives, conduct audits, and partner with stakeholders to drive continuous improvement and consistency across all Services operations. This is a safety-sensitive position.

Essential Duties:

• Conduct regular audits of service delivery, facility operations, and technical maintenance programs to ensure compliance with company, client, and regulatory requirements.
  
• Supervise and oversee telecommunications closets.
  
• Lead compliance and quality review meetings, producing actionable outcomes for continuous improvement.
  
• Review compliance data, reports, and corrective action plans; ensure timely and effective resolution of issues.
  
• Maintain and update compliance logs, audit findings, and corrective actions in alignment with company standards.
  
• Coordinate with third-party auditors, regulators, and clients on quality and compliance-related matters.
  
• Provide training, guidance, and coaching to managers and staff on compliance requirements and quality standards.
  
• Participate in regional and corporate initiatives to standardize and improve compliance frameworks across the Services business unit.
  
• Track key performance indicators (KPIs) and develop reports to leadership on compliance performance, risk areas, and improvement opportunities.
  
• Partner with Regional Directors, Site Managers, and technical staff to establish quality and compliance goals, monitor progress, and resolve deficiencies.
  
• Supervise and train other technicians.
  
• 
  

Physical Work Classification & Demands:

• Heavy Work. Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.
  
• The individual in this position will periodically walk, kneel, sit, crouch, reach, stoop, read/see, speak, push, pull, lift, stand, and finger/type. The frequency of each action varies by workflow and field activity.
  
• Walking - The person in this position needs to frequently move about the jobsite.
  
• Sometimes operates a computer or tablet and other office machinery, such as a calculator and phone.
  
• The person in this position frequently communicates with employees and external stakeholders regarding a variety of topics related to office and field administration.
  
• Constantly reads written communications and views mail submissions. Will also need to read blueprints and take/verify field measurements.
  
• Climbing – Ascending or descending ladders, stairs, scaffolding and ramps at various heights.
  
• Balancing – Ability to maintain body equilibrium to prevent falling and to walk, stand or crouch.
  
• Stooping – Bending the body downward and forward by the spine at the waist.
  
• Reaching – Extending hand(s) and arm(s) in any direction for various lengths of time.
  
• Grasping – Needs to apply pressure to an object with fingers and palm regularly.
  
• Visual acuity and ability to operate a vehicle as certified and appropriate.
  
• Occasionally exposed to high and low temperatures. 
  
• Frequently exposed to noisy environment and outdoor elements such as precipitation and wind.
  

Interview Stages - 3 possibly 4

Requirements

Position Qualifications:

• They are building an enormous data center for Meta and all of these candidates must come from Low Voltage backgrounds.
  
• Bachelor’s degree in engineering, construction management, facility management, or related field; equivalent professional experience may be considered.
  
• 5–10 years of experience in quality compliance, quality assurance, or program management in facilities, construction, or technical services.
  
• Preferred: BICSI Certified Technician 
  
• Experience supervising and mentoring technical staff (engineers, inspectors, auditors).
  
• Ability to work in a fast-paced environment and be able to function as part of a high-performance team.
  
• Ability to work collaboratively in mobile work environment.
  
• Advanced skills in data-driven decision-making, performance metrics, and continuous improvement processes.
  
• Knowledgeable with software in MS Office (Excel, Project, Word, SharePoint).
  
• Ability to work under pressure and meet deadlines.
  
• Effective written and oral communications skills and detailed.
  
• Valid driver’s license.
  

Benefits