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Warranty & Service Administrator
full-timeNew Zealand

Summary

Location

New Zealand

Type

full-time

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About this role

Company :

Continental Car Services Ltd
Continental Cars Porsche, a proud subsidiary of Sime Motors, is New Zealand’s longest-standing Porsche dealership dating back to 1975.  With over 40 years of expertise, our team is dedicated to offering personalised service and expert advice, ensuring that every moment behind the wheel is extraordinary. Whether you seek luxury, performance, or both, Continental Cars Porsche is here to make your Porsche journey unforgettable. 
Continental Cars Porsche – Driven by Dreams.
The Opportunity
Continental Cars Porsche is looking for a detail‑driven Warranty & Service Administrator to support our Service team in Newmarket. This role is responsible for processing and managing warranty claims, maintaining accurate records, and ensuring compliance with Porsche standards.
You will work closely with the workshop, parts, and service teams to ensure claims are submitted correctly, documentation is complete, and any outstanding items are resolved quickly and accurately.
Who Are We Looking For?
The ideal candidate will have:
  • Experience in warranty or automotive service administration (Porsche experience advantageous).
  • Strong accuracy and attention to detail.
  • Confidence working with dealership management systems.
  • Excellent communication and problem‑solving skills.
  • Ability to manage workload independently and support team operations.
  • A proactive, organised, and methodical approach.
What’s in It for You?
As part of the Porsche team, you will enjoy:
  • A supportive environment within a prestigious global brand.
  • Ongoing training and development opportunities.
  • Access to the latest Porsche systems and processes.
  • Employee benefits and recognition programmes.
  • Competitive salary package with incentive.
You will also enjoy the additional benefits: 
  • Sime Motors Privileges, an employee benefits program with discounted shopping, fuel, retailer in-store discounts and more across 100+ retailers and Sime Motors internal brands.
  • Health benefits including our Sime Motors Southern Cross Group scheme, offering discounted premiums, spinal, and hearing tests plus an annual flu vaccination every year vaccination every year, EAP support services.
  • Paid community service and study days, financial assistance toward formal study, and more.
Next steps involve a phone screen if your skills match, interview if shortlisted, and background checks including right to work and reference checks.

Other facts

Tech stack
Warranty Administration,Automotive Service,Attention to Detail,Communication Skills,Problem-Solving Skills,Organizational Skills,Methodical Approach,Dealership Management Systems

About Sime Darby

Team size: 11-50 employees
Industry: IT Services and IT Consulting

What you'll do

  • The Warranty & Service Administrator is responsible for processing and managing warranty claims, maintaining accurate records, and ensuring compliance with Porsche standards. This role involves close collaboration with the workshop, parts, and service teams to ensure claims are submitted correctly and outstanding items are resolved quickly.

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Frequently Asked Questions

What does a Warranty & Service Administrator do at Sime Darby?

As a Warranty & Service Administrator at Sime Darby, you will: the Warranty & Service Administrator is responsible for processing and managing warranty claims, maintaining accurate records, and ensuring compliance with Porsche standards. This role involves close collaboration with the workshop, parts, and service teams to ensure claims are submitted correctly and outstanding items are resolved quickly..

Why join Sime Darby as a Warranty & Service Administrator?

Sime Darby is a leading IT Services and IT Consulting company.

Is the Warranty & Service Administrator position at Sime Darby remote?

The Warranty & Service Administrator position at Sime Darby is based in New Zealand, New Zealand. Contact the company through Clera for specific work arrangement details.

How do I apply for the Warranty & Service Administrator position at Sime Darby?

You can apply for the Warranty & Service Administrator position at Sime Darby directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.