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Customer Support Account Manager
full-timePalmerston North City

Summary

Location

Palmerston North City

Type

full-time

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About this role

Company :

Terra Industrial New Zealand Limited
  • Competitive remuneration package includes salary, incentive, vehicle + benefits

  • Ongoing personal and career development opportunities with market leader

  • Autonomous role selling heavy equipment parts and services

The role:

This role is about strengthening the relationship between our customers and our operations across Manawatu-Whanganui and Taranaki.  You will grow the business across the regions through parts and services sales and work with existing customers to fully develop and ringfence their business.  Identifying and converting new customers to Terra Cat is also a big part of this role.


Most of your day is spent onsite with customers building their understanding of our parts and service offerings to ensure Terra Cat is their first point of contact for any aftermarket needs.


This role is based at our Palmerston North centre and will require regular travel across all the above region.

Benefits:

  • A competitive remuneration package, including base salary and commissions

  • Company vehicle – full personal use

  • Company benefits include 6% superannuation contribution, subsidised medical insurance, discount fuel card and more

  • Significant investment in your training and development with an annual, individual development plan


What we are looking for:

  • Mechanical experience – someone looking to step off the tools OR sales experience in our (heavy equipment) industry

  • Proven ability to build strong and mutually beneficial relationships

  • Awesome communication skills

  • Strong technical / computer skills

  • Ambition and desire to consistently achieve in a high-performance environment


You will be given the tools, training and support to succeed in this role but the ability to work autonomously and remotely from your manager is essential.

In return, we offer a generous salary package including a vehicle, sales incentives, subsidised medical insurance and company contribution to your superannuation.


Terra Cat has a national network of 18 facilities from Whangarei to Invercargill offering the entire Caterpillar product range of machines, engines and technology solutions to our customers.  Find out more about us here: https://www.terracat.co.nz/
 

To apply:

Please hit the apply button now. You will need to submit an online application supported by your CV and cover letter. For more information call the team on 0800 CAT JOB (0800 228 562). 
 

Please apply now as we will be assessing and progressing on application and may close applications before the advertised date. 

Other facts

Tech stack
Mechanical Experience,Sales Experience,Relationship Building,Communication Skills,Technical Skills,Computer Skills,Ambition,High Performance

About Sime Darby

Team size: 11-50 employees
Industry: IT Services and IT Consulting

What you'll do

  • The role involves strengthening customer relationships and growing the business through parts and services sales. It requires regular onsite visits to customers to promote Terra Cat's offerings.

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Frequently Asked Questions

What does a Customer Support Account Manager do at Sime Darby?

As a Customer Support Account Manager at Sime Darby, you will: the role involves strengthening customer relationships and growing the business through parts and services sales. It requires regular onsite visits to customers to promote Terra Cat's offerings..

Why join Sime Darby as a Customer Support Account Manager?

Sime Darby is a leading IT Services and IT Consulting company.

Is the Customer Support Account Manager position at Sime Darby remote?

The Customer Support Account Manager position at Sime Darby is based in Palmerston North City, Manawatū-Whanganui, New Zealand. Contact the company through Clera for specific work arrangement details.

How do I apply for the Customer Support Account Manager position at Sime Darby?

You can apply for the Customer Support Account Manager position at Sime Darby directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.