Summary
Location
Brookfield
Type
full-time
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About this role
Stability. Innovation. Industry Leader - We are Silgan.
Network Operations Center Technician located in Waukesha, WI
What we can offer you:
- A great culture where you are a member of our family - achievements are recognized, acknowledged, and celebrated.
- Competitive salary & comprehensive benefits including health, dental, vision, life, short & long-term disability, critical care, AD&D, dependent life.
- Add-on benefits include pet insurance, Perks Program for buying power, Hinge Health for customized online workouts, Teledoc, and more.
- 401k with a 6% employer match after 90 days.
- 15 days of vacation which you are encouraged to take, plus 10 holidays, annually.
- Tuition assistance.
- Stability in a growing, environmentally conscious, publicly traded company.
- Opportunity to work alongside America’s most respected brands and food manufacturers.
What you’ll do:
- Proactively monitor infrastructure associated with the network, server, and telecom environments.
- Identify and escalate alerts, incidents or problems requiring urgent action.
- Monitor and review data backups.
- Create, update, and distribute operational reports.
- Consult and maintain an internal knowledge base.
- Verify compliance with conventional guidelines, processes, and policies.
- Maintain, troubleshoot, and repair infrastructure hardware and software.
- Assist with patch management.
- Install and configure computer hardware.
- Identify, recommend, and implement process improvements.
What you need to have:
- Associates degree Information Technology, Computers, or related experience with a focus systems infrastructure
- 3+ years of experience working within IT infrastructure to include the administration, support, and implementation of servers.
- 3+ years of experience in the areas of virtualization, security, networks, databases, and storage assets.
- The ability to thrive in a team environment.
- Great communication skills.
Who We Are:
- Global fortune 500 packaging company with 109 manufacturing facilities in North and South America, Europe, and Asia.
- A leading supplier of sustainable metal and rigid packaging solutions for consumer goods products for food, beverage, health care, garden, home, personal care, and beauty products.
- Trusted by America’s most respected brands, our reputation is based on a foundation of quality, excellence, and unsurpassed technical expertise.
- We pride ourselves on being a solution-based partner to our customers and work hard to earn their business every day.
- America's largest metal food packaging producer.
- A company that strives toward sustainability by reducing our carbon footprint, selecting like-minded suppliers, and providing recyclable products.
- Silgan Containers has set sustainability targets through 2030 to source more renewable energy, reduce our greenhouse gas emissions, and divert our waste from landfill to foster environmental stewardship.
Other facts
About Silgan Containers
At Silgan Containers, we are proud to be the leading supplier of metal food packaging solutions in North America, trusted by America’s most respected brands. Our commitment to excellence in quality, innovation, and technical expertise has earned us a "Best in Class" reputation.
We support this commitment through Silgan University, where we offer industry-leading technical and equipment training, ensuring our customers have access to the highest levels of knowledge and support. Our on-site technical teams provide prompt, expert assistance, ensuring our customers’ needs are always met efficiently.
Sustainability is at the heart of what we do. We are rethinking how to make the metal food can through increased recycled content, modern process overhauls, renewable energy procurement, and other innovative practices.
Our commitment to excellence extends to our people. We cultivate a culture of growth and opportunity, promoting from within and offering extensive training and development programs to help our employees advance in their careers. By investing in our team, we ensure that both our employees and our company continue to thrive.
With over 20 production facilities across the U.S., headquarters in Los Angeles, CA, and a Technical Center near Milwaukee, WI, Silgan Containers is strategically positioned to serve our customers and deliver the highest-quality packaging solutions.
What you'll do
- The Network Operations Center Technician will proactively monitor network, server, and telecom infrastructure, identifying and escalating alerts and incidents. They will also maintain and troubleshoot hardware and software, assist with patch management, and create operational reports.
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