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IT Application Support Specialist
full-timeBrno

Summary

Location

Brno

Type

full-time

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About this role

Company Description

Sika je vedoucí světovou silou ve vývoji a výrobě produktů pro těsnění, lepení, izolace, zesilování a ochranu nosných konstrukcí ve stavbách a v průmyslu. Základem úspěchu je dlouholetý vývoj výrobků a systémových řešení v reálných podmínkách staveb i průmyslu.

Job Description

  • We are looking for an independent IT Application Support Specialist to provide support for server applications and users in a Microsoft Windows Server and Microsoft Azure environment.
  • The role includes managing user accounts and permissions (Active Directory) and supporting ERP systems K2 and SAP by collecting requirements and communicating with external vendors.
  • In addition to technical support, he/she will act as an IT Booster – helping employees make the most of IT tools by.
  • He/she will also participate in IT projects, including the implementation of new systems.

Responsibilities:

  • Provide hands-on end-user support for hardware, software, and digital workplace tools.
  • Drive adoption of Microsoft 365 and Teams as core collaboration platforms.
  • Monitor and analyze service desk metrics to identify areas for improvement.
  • Support digital transformation initiatives and promote best practices.
  • Occasional travel within Czechia to company sites.
  • Install and configure software on servers and in Microsoft Azure
  • Collect requirements and coordinate with internal and external ERP support (K2, SAP)
  • Create training materials, video tutorials, and articles for users
  • Conduct user trainings and communicate IT updates
  • Take part in local and Area Business IT projects and implementations
  • Collaborate with the Area business IT and EMEA infrastructure Teams to roll out updates, migrations, and technical projects
  • Maintain site-specific IT documentation including asset inventories and technical diagrams

Qualifications

  • High school degree
  • Familiarity with Active Directory
  • Understanding of ERP systems (K2, SAP) is an advantage
  • Strong technical knowledge of Windows, Microsoft 365, mobile device management, and hardware troubleshooting.
  • Microsoft 365 expertise (mandatory), Microsoft Teams proficiency.
  • Basic experience with SQL databases
  • Active English skills (technical documentation and communication)
  • Independence, proactive approach, and strong communication skills, ability to collaborate with international Teams
  • Driver's license category B

Additional Information

What we have prepared for you:

  • We provide our people with security and encourage long-term cooperation, which is why we offer employment contracts for an indefinite period.
  • We value good work – that is why we have introduced a bonus system linked to the achievement of company goals, paid monthly and quarterly.
  • 13th salary in the amount of one additional fixed salary.
  • We know that it is necessary to take a break from work sometimes, which is why we offer an additional fifth week of vacation.
  • In case of health problems, you can take 2x Sick Day.
  • Meal allowance worth CZK 120/shift is a matter of course for us.
  • We contribute up to CZK 9,600 per year to supplementary pension insurance or life insurance.
  • We offer a reward of CZK 10,000 for recommending a new colleague.
  • You won't find other bonuses such as life milestones, childbirth, or marriage etc. here.
  • We organize company-wide social events every year.
  • Career growth opportunities.
  • Above all, you will have the opportunity to be part of a successful global brand.

We offer competitive salaries, aligned with local market benchmarks and the specific scope and responsibilities of each role. Compensation is determined based skills relevant to the position, education and/or training.  We are committed to fair and equitable pay practices in accordance with applicable laws and regulations.

  • Global Contract type: Permanent
  • Region: EMEA
  • Area: Europe East
  • Global Department: IT
  • Other facts

    Tech stack
    End-user support,Microsoft 365 adoption,Service desk metrics analysis,Digital transformation,Azure configuration,ERP support (K2, SAP),Training material creation,User training,IT project participation,Infrastructure collaboration,IT documentation maintenance,Active Directory management,Windows troubleshooting,Mobile device management,SQL databases,English communication

    About Sika AG

    Sika is a specialty chemicals company with a globally leading position in the development and production of systems and products for bonding, sealing, damping, reinforcing, and protection in the building sector and industrial manufacturing. Sika has subsidiaries in 102 countries around the world and, in over 400 factories, produces innovative technologies for customers worldwide. In doing so, it plays a crucial role in enabling the transformation of the construction and transportation sector toward greater environmental compatibility. With more than 34,000 employees, the company generated sales of CHF 11.76 billion in 2024.

    On Sika's LinkedIn page we share our most important corporate news and job openings, as well as a broad mix of content from our Sika subsidiaries around the world.

    Your Career at Sika:
    https://www.sika.com/en/career.html

    Privacy Notice:
    https://www.sika.com/en/footer/privacy-notice.html

    Team size: 10,001+ employees
    LinkedIn: Visit
    Industry: Chemical Manufacturing

    What you'll do

    • The specialist will provide hands-on end-user support for hardware, software, and digital workplace tools, while driving the adoption of Microsoft 365 and Teams as core collaboration platforms. Responsibilities also include monitoring service desk metrics, supporting digital transformation, and coordinating ERP support with vendors.

    Ready to join Sika AG?

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    Frequently Asked Questions

    What does a IT Application Support Specialist do at Sika AG?

    As a IT Application Support Specialist at Sika AG, you will: the specialist will provide hands-on end-user support for hardware, software, and digital workplace tools, while driving the adoption of Microsoft 365 and Teams as core collaboration platforms. Responsibilities also include monitoring service desk metrics, supporting digital transformation, and coordinating ERP support with vendors..

    Why join Sika AG as a IT Application Support Specialist?

    Sika AG is a leading Chemical Manufacturing company.

    Is the IT Application Support Specialist position at Sika AG remote?

    The IT Application Support Specialist position at Sika AG is based in Brno, Southeast, Czechia. Contact the company through Clera for specific work arrangement details.

    How do I apply for the IT Application Support Specialist position at Sika AG?

    You can apply for the IT Application Support Specialist position at Sika AG directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Sika AG on their website.