Persons employed as a Passenger Service Agent is expected to:

• Electronic check-in of passengers for domestic and international travel.
• Verification of documents for international and domestic flights.
• Assign passenger seats.
• Ensure correct boarding passes are provided to each passenger for the assigned flight.
• Verify ticket and seat reservations.
• Match manifest to on-board count.
• Announce arrivals and departures as necessary.
• Provide information to passengers/customers as requested.
• Connect/disconnect Jetway/stairs as necessary.
• Assist with baggage tagging and baggage claim reports.
• Maintain current knowledge of all flight times during designated shift.
• Maintain liaison with Airlines, Customer Service Representatives and Ground Handlers.

Unless the accommodation would impose an undue hardship on the operation of our business, we will endeavor to make a reasonable accommodation to the known limitations of a Team Member due to pregnancy, childbirth, and related medical conditions or of a qualified applicant with a disability. If reasonable accommodation is needed to perform essential job functions and/or to receive other benefits and privileges of employment, please contact (insert).