Sales Representative - BPO
full-time•Cape Town
About this role
What being part of the Sigma Family means for you
As our business continues to thrive and expand, we are searching for exceptional individuals to become part of the Sigma Family as Sales Advisors. Before delving into the details of this role, let us explain why joining us at Sigma is a fantastic opportunity.
Who are the Sigma Family?
At Sigma, we stand out and were acknowledged in May 2023 by the Sunday Times as one of the Best Places to Work - voted by our people.
Our core mission is to #ImproveEverythingAlways, with a strong focus on our people. That's why we are seeking exceptional individuals to join us and represent our clients, delivering top-tier customer service across various industries.
What being a part of the Sigma Family means for you!
📉 Career development and opportunities to apply for internal promotions following your probationary period.
🏆 Monthly, Quarterly and Annual awards with marvelous prizes.
🫶 Resources such as the Employee Assistance Program (EAP) and Mental Health First Aiders to support you when life might not be going quite as you expected.
🌲 Receive a tree in the Sigma Forest when you pass probation. This will allow you to review how your tree is reducing your carbon footprint.
🩺 Medical Insurance – Covers doctor visits, optometrist appointments and dental assistance, funeral cover, Group Life Cover, which are all Free from the Sigma Family to you.
🚗 Transportation Benefits – Accommodate making your traveling journey to work easier with the amazing shuttle services that we offer our employees.
👥 Join communities and collaborate with your colleagues on our internal Social Media platform.
💚 The opportunity to be a part of an equal, diverse, and inclusive workplace – all amazing people are welcome in the Sigma Family.
A bit more about the Opportunity...
What Your Day-to-Day will Look Like:
You’ll be working from offices based in Southern Suburbs, Cape Town. This campaign deals with inbound & outbound sales as well as various back-office pieces and general enquiries. Alongside, the successful applicant will be required to respond to all incoming and outbound calls in a professional, courteous, and friendly manner using the relevant campaign guidelines, scripts and systems.
With frequent calls, the pace is quick, ensuring a dynamic day assisting numerous people daily. You will work towards team goals and have a comfortable office setup, connecting with your team during shifts.
Full training and ongoing coaching are provided throughout your career. While prior knowledge is not expected, you will need to have a willingness to learn and a drive to excel. If you possess these qualities, you are going to thrive here!
What amazing People will bring to the role
What Amazing People Will Bring to the Role:
You are someone who is dedicated to providing outstanding customer service. Your commitment to your role shines through as you genuinely enjoy assisting people with their concerns, possessing excellent listening, communication, and empathy skills. Confidently, you engage with individuals to address customer inquiries and conflicts. Adapting to change comes naturally to you, comfortable both in independent work and team settings. Striving towards KPIs, you welcome feedback and maintain a positive outlook. You excel under pressure, diligently tracking your targets in a fast-paced work environment.
Requirements:
- Minimum of 1 year sales experience in a BPO environment serving UK clients (essential)
- Excellent verbal communication skills with clear articulation
- Must have passed Grade 12 (Matric) — proof required
- Clear credit and criminal record
- Strong sales drive with a passion for achieving targets
- High level of attention to detail
- Ability to work independently as well as collaborate effectively within a team
With frequent calls, the pace is quick, ensuring a dynamic day assisting numerous people daily. You will work towards team goals and have a comfortable office setup at home, virtually connected with your team during shifts.
Full training and ongoing coaching are provided throughout your career. While prior knowledge is not expected, you will need to have a willingness to learn and a drive to excel. If you possess these qualities, you are going to thrive here!
Simple and Straight Forward Recruitment.
We believe in a straightforward approach and don't believe in unnecessary hurdles for candidates. After sending us your CV, if we find a fitting position, we'll reach out for a brief phone chat. If you match what we're looking for in a new Sigma Family member, you'll be invited to a Talent Session or a one-on-one interview. If successful, you'll receive a start date and our fantastic onboarding team will get you ready for your first day.
Supporting our future people.
If you need any assistance or adjustments at any point during recruitment, feel free to let us know.
If you like the sound of being part of the Sigma Family then don’t wait and get applying!
What you'll do
- The Sales Representative will handle inbound and outbound sales calls, as well as general inquiries, ensuring a professional and friendly interaction. They will work towards team goals and receive ongoing training and coaching throughout their career.
About Sigma Connected Group
We are Sigma Connected, we are different.
Different is thousands of independent thinkers, connected and working together. Different is flexible, scalable, smart. Different listens so different learns; that’s why different understands. Different says ‘can do’ and then it does. Different is never settling for ‘good’ as good enough. Different is brave. Different is kind. Different is better.
We are not just another business process outsourcing provider. We are a people company, built on the power of human connections. Whether that’s with our employees, our clients, our clients’ customers or our wider communities, to us every connection is important. Because better connections mean better outcomes for all.
Keep up to date with Sigma Connected - sign up to our newsletter today: www.sigmaconnected.com/newsletter
Ready to join Sigma Connected Group?
Take the next step in your career journey
Frequently Asked Questions
What does a Sales Representative - BPO do at Sigma Connected Group?
As a Sales Representative - BPO at Sigma Connected Group, you will: the Sales Representative will handle inbound and outbound sales calls, as well as general inquiries, ensuring a professional and friendly interaction. They will work towards team goals and receive ongoing training and coaching throughout their career..
Is the Sales Representative - BPO position at Sigma Connected Group remote?
The Sales Representative - BPO position at Sigma Connected Group is based in Cape Town, Western Cape, South Africa. Contact the company through Clera for specific work arrangement details.
How do I apply for the Sales Representative - BPO position at Sigma Connected Group?
You can apply for the Sales Representative - BPO position at Sigma Connected Groupdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.