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Pharmacy Assistant - Customer Service Representative
full-timeToronto$0k - $0k

Summary

Location

Toronto

Salary

$0k - $0k (CAD)

Type

full-time

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About this role

Referred applicants should not apply directly to this role.

All referred applicants must first be submitted through Workday by a current Loblaw Colleague.

At MediSystem Pharmacy, you can use your skills to do meaningful work that has a real impact, in an environment that promotes learning, growth and opportunity. Whether it's your first job or you're ready for a new challenge, MediSystem Pharmacy can turn your potential into performance that is recognized and rewarded. We offer competitive pay, full benefits, and a work-life balance.


 

Why this role is important?

What you'll do:

•Answer and triage phone calls throughout the day.

•Retrieve faxed or electronic prescriber’s orders, prescriptions or prescription refill requests.

•Process medication refills on the pharmacy management software (Kroll).

•Perform outbound calls to obtain clarifications from clients.

•Sort, file, and follow-up with pharmacy’s paperwork to ensure regulatory compliance.

•Use the pharmacy management software (KROLL) to ensure relevant documents are printed and delivered to clients.

•Coordinate with other pharmacies to mediate prescription transfers.

•Support other pharmacy teams, as required.

What you bring:

Excellent communication skills and customer service skills

Detail oriented and ability to prioritize work assignments

Ability to adapt to change

Experience working in a fast-paced environment where high attention to detail and accuracy is essential

Ability to work and maneuver quickly and consistently for extended periods of time

Positive, cooperative, and team-oriented attitude

High School Diploma

Exposure to Hospital or Long Term Care Pharmacy

Experience working in a retail pharmacy environment

Pharmacy Technician Diploma from accredited college, but not required

Employment Type:

Full time

Type of Role:

Temporary with Benefits (Fixed Term)

Shoppers Drug Mart Inc. recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.

In addition, we believe that compliance with laws is about doing the right thing.  Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.

Hiring Range / Échelle salariale à l’embauche :

$17.60 - $23.65 / 17,60$ - 23,65$ (per hour / de l’heure)

A candidate’s experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position. This posting is for an existing vacancy. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. / L’expérience et les connaissances d’un candidat ainsi que la région géographique dans laquelle le poste est situé peuvent être prises en compte dans la rémunération qu’un candidat reçoit pour ce poste. Cette offre d’emploi concerne un poste vacant existant. L’entreprise utilise l’intelligence artificielle dans le but de filtrer, d’évaluer et/ou de sélectionner les candidats à ce poste.

#EN

#SS #PHARM #ON

Other facts

Tech stack
Communication Skills,Customer Service Skills,Detail Oriented,Prioritization,Adaptability,Fast-Paced Environment,Attention To Detail,Team-Oriented Attitude

About Shoppers Drug Mart

Built on a foundation of professional expertise and personal service, Shoppers Drug Mart has been meeting Canadians'​ health care needs for 50 years. What was once a small pharmacy in Toronto has grown into an organization of over 1,200 stores from coast to coast, becoming an indelible part of the lives of Canadians, young and old. Yet despite our growth, we have never forgotten our origins. We have always remained true to our belief that the personal satisfaction of each and every customer is at the root of our success - and it can only be ensured by the commitment of people who realize that success is built one customer at a time.

Team size: 1,001-5,000 employees
LinkedIn: Visit
Industry: Retail

What you'll do

  • The Pharmacy Assistant will answer and triage phone calls, process medication refills, and ensure regulatory compliance with pharmacy paperwork. They will also coordinate with other pharmacies for prescription transfers and support other pharmacy teams as needed.

Ready to join Shoppers Drug Mart?

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Frequently Asked Questions

What does Shoppers Drug Mart pay for a Pharmacy Assistant - Customer Service Representative?

Shoppers Drug Mart offers a competitive compensation package for the Pharmacy Assistant - Customer Service Representative role. The salary range is CAD 0k - 0k per year. Apply through Clera to learn more about the full compensation details.

What does a Pharmacy Assistant - Customer Service Representative do at Shoppers Drug Mart?

As a Pharmacy Assistant - Customer Service Representative at Shoppers Drug Mart, you will: the Pharmacy Assistant will answer and triage phone calls, process medication refills, and ensure regulatory compliance with pharmacy paperwork. They will also coordinate with other pharmacies for prescription transfers and support other pharmacy teams as needed..

Why join Shoppers Drug Mart as a Pharmacy Assistant - Customer Service Representative?

Shoppers Drug Mart is a leading Retail company. The Pharmacy Assistant - Customer Service Representative role offers competitive compensation.

Is the Pharmacy Assistant - Customer Service Representative position at Shoppers Drug Mart remote?

The Pharmacy Assistant - Customer Service Representative position at Shoppers Drug Mart is based in Toronto, Canada. Contact the company through Clera for specific work arrangement details.

How do I apply for the Pharmacy Assistant - Customer Service Representative position at Shoppers Drug Mart?

You can apply for the Pharmacy Assistant - Customer Service Representative position at Shoppers Drug Mart directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Shoppers Drug Mart on their website.