About this role
<div class="content-intro"><p style="text-align: left;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span class="TextRun Highlight SCXW224091630 BCX0" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW224091630 BCX0">As a member of the </span><span class="NormalTextRun SpellingErrorV2Themed SCXW224091630 BCX0">ShipBob</span><span class="NormalTextRun SCXW224091630 BCX0"> Team, </span></span><span class="TextRun Highlight SCXW224091630 BCX0" lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW224091630 BCX0">you will...</span></span><span class="EOP SCXW224091630 BCX0" data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":6,"335551620":6,"335559685":0,"335559738":240,"335559739":240,"335559740":276}"> </span></span></p>
<ul>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt; text-align: left;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Grow with an Ownership Mindset</strong>: We champion continuous learning and proactive innovation. Team members are encouraged to identify challenges and take ownership of initiatives that drive merchant, company and personal growth. By tackling complex problems and exploring creative solutions, you won’t just follow a playbook, you’ll be actively building the future of ShipBob.</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt; text-align: left;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Collaborate with Peers and Leaders Alike: </strong>ShipBob values collaboration and support, where team members and leaders alike are committed to helping each other succeed. We all set<strong> </strong>high standards and understand the importance of<strong> </strong>transparency at all levels. We’ve created an environment where trust, open communication, and mutual respect motivate our teams to reach new heights.</span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt; text-align: left;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Experience a High-Performance Culture and Clear Purpose: </strong>Our commitment to delivering results creates a goal-driven, high-performance culture where everyone is empowered to contribute to our mission with a clear understanding of their direct impact and accountability. We measure success in tangible ways, allowing each team member to see the positive outcomes of their work and celebrate shared victories.</span></li>
</ul></div><p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong><span data-contrast="auto"><span class="TextRun SCXW238744794 BCX0" lang="EN" data-contrast="auto"><span class="NormalTextRun SCXW238744794 BCX0">Location:</span></span><span class="TextRun SCXW238744794 BCX0" lang="EN" data-contrast="auto"><span class="NormalTextRun SCXW238744794 BCX0"> </span></span></span></strong><span data-contrast="auto"><span class="TextRun SCXW238744794 BCX0" lang="EN" data-contrast="auto"><span class="NormalTextRun SCXW238744794 BCX0">Remote </span></span></span><strong><span data-contrast="auto"><span class="TextRun SCXW238744794 BCX0" lang="EN" data-contrast="auto"><span class="NormalTextRun SCXW238744794 BCX0">–</span></span></span></strong><span data-contrast="auto"><span class="TextRun SCXW238744794 BCX0" lang="EN" data-contrast="auto"><span class="NormalTextRun SCXW238744794 BCX0"> India</span></span></span><span data-contrast="auto"><span class="EOP SCXW238744794 BCX0" data-ccp-props="{"335551550":6,"335551620":6,"335559738":240,"335559739":240}"> </span></span></span></p>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="auto"><span class="EOP SCXW238744794 BCX0" data-ccp-props="{"335551550":6,"335551620":6,"335559738":240,"335559739":240}"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Shift Timings:</strong> <span data-teams="true">6pm-3am IST (US Shift)</span></span></span></span></span></p>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong><span data-contrast="auto">Role Description:</span></strong><span data-ccp-props="{"335551550":6,"335551620":6,"335559738":240,"335559739":240}"> </span></span></p>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="auto">The Supply Chain Analyst, Labor Planning will support and enhance our labor and capacity planning functions at ShipBob. With a growing global network of fulfillment centers, you will play a critical role in analyzing labor requirements, building planning tools, and ensuring operational efficiency across sites. You will work closely with operations stakeholders and cross-functional teams to optimize labor allocation and meet merchant SLAs. This role will report to the Supply Chain Operations, Labor Planning Manager. </span><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></span></p>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong><span data-contrast="auto">What you’ll do:</span></strong><span data-ccp-props="{"335551550":6,"335551620":6,"335559738":240,"335559739":240}"> </span></span></p>
<ul>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="auto">Assessing current and projected labor capacity across fulfillment centers to optimize for cost and SLA performance.</span><span data-ccp-props="{"134233117":true,"134233118":true,"335551550":6,"335551620":6}"> </span></span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="auto">Maintain and update staff planning models for all facilities.</span><span data-ccp-props="{"134233117":true,"134233118":true,"335551550":6,"335551620":6}"> </span></span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="auto">Build and maintain labor planning tools and dashboards using Excel, SQL, and PowerBI.</span><span data-ccp-props="{"134233117":true,"134233118":true,"335551550":6,"335551620":6}"> </span></span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="auto">Run analytical simulations and reconcile data across multiple systems to validate labor models.</span><span data-ccp-props="{"134233117":true,"134233118":true,"335551550":6,"335551620":6}"> </span></span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="auto">Collaborate with operations stakeholders, process managers, and implementation teams to align labor plans with merchant needs.</span><span data-ccp-props="{"134233117":true,"134233118":true,"335551550":6,"335551620":6}"> </span></span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="auto">Support peak season planning and strategic expansion initiatives.</span><span data-ccp-props="{"134233117":true,"134233118":true,"335551550":6,"335551620":6}"> </span></span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="auto">Develop centralized reporting solutions for accurate data publication and Informed planning.</span><span data-ccp-props="{"134233117":true,"134233118":true,"335551550":6,"335551620":6}"> </span></span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="auto">Additional duties and responsibilities as necessary.</span><span data-ccp-props="{"134233117":true,"134233118":true,"335551550":6,"335551620":6}"> </span></span></li>
</ul>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong><span data-contrast="auto">What you’ll bring to the table:</span></strong><span data-ccp-props="{"335551550":6,"335551620":6,"335559738":240,"335559739":240}"> </span></span></p>
<ul>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="auto">Bachelor’s degree in supply chain, operations, Industrial engineering, or related field.</span><span data-ccp-props="{"134233117":true,"134233118":true,"335551550":6,"335551620":6}"> </span></span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="auto">3+ years of experience in labor or capacity planning within warehousing or fulfillment environments.</span><span data-ccp-props="{"134233117":true,"134233118":true,"335551550":6,"335551620":6}"> </span></span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="auto">Strong analytical skills with proficiency in Excel and experience with SQL; familiarity with PowerBI and Python preferred.</span></span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="auto">Ability to translate complex data into actionable insights and communicate effectively with stakeholders.</span><span data-ccp-props="{"134233117":true,"134233118":true,"335551550":6,"335551620":6}"> </span></span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;" data-contrast="auto">Detail-oriented with a proactive approach to problem-solving and continuous improvement.</span></li>
</ul>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong><span data-contrast="auto">Perks & Benefits:</span></strong><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></span></p>
<ul>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="auto">Medical, Term & Accidental Insurance</span><span data-ccp-props="{"335559738":240}"> </span></span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="auto">All Purpose Leave (casual & sick time): 12 days</span><span data-ccp-props="{}"> </span></span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="auto">Earned Leave: 15 days</span><span data-ccp-props="{}"> </span></span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="auto">Public Holiday: 12 days</span><span data-ccp-props="{}"> </span></span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="auto">Generous Maternity & Paternity Leave</span><span data-ccp-props="{}"> </span></span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="auto">Quarterly Wellness Day</span><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="auto">Work From Home Allowance</span><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></span></li>
<li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="none">See Our High-Performing Culture >>></span><a href="https://www.instagram.com/lifeatshipbob/"><span data-contrast="none"><span data-ccp-charstyle="Hyperlink"> </span></span></a><a href="https://www.instagram.com/lifeatshipbob/"><span data-contrast="none"><span data-ccp-charstyle="Hyperlink">Check us out on Instagram</span></span></a><span data-contrast="none"> (@lifeatshipbob)</span><span data-ccp-props="{"335559738":240,"335559739":240}"> </span></span></li>
</ul>
<p><span data-ccp-props="{"335559738":240,"335559739":240}"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">#LI-AS1</span></span></p><div class="content-conclusion"><p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span class="TextRun SCXW177749497 BCX0" lang="EN" data-contrast="auto"><span class="NormalTextRun SCXW177749497 BCX0">We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions.</span></span><span class="LineBreakBlob BlobObject DragDrop SCXW177749497 BCX0"><span class="SCXW177749497 BCX0"> </span></span></span></p>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong><span data-contrast="auto">About You:</span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":6,"335551620":6,"335559738":240,"335559739":240,"335559740":276}"> </span></span></p>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="auto">The work we do at ShipBob is both challenging and rigorous, which means our environment isn’t the right fit for everyone, and that’s okay. We welcome energetic high performers who thrive in a dynamic, collaborative, results-driven environment. We value individuals who embrace accountability and humility, push boundaries, and are motivated by challenging work. Every team member, no matter their role or tenure, is expected to roll up their sleeves and tackle the complex problems we face in today’s global supply chain.</span><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":6,"335551620":6,"335559738":240,"335559739":240,"335559740":276}"> </span></span></p>
<p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;" data-contrast="auto">Learn more about our core values and how we perform at a high level in our day-to-day work on our Culture page (<a href="https://www.shipbob.com/careers/culture/">https://www.shipbob.com/careers/culture/</a>).</span></p>
<p><span class="LineBreakBlob BlobObject DragDrop SCXW177749497 BCX0" style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span class="SCXW177749497 BCX0"><strong><span class="TextRun SCXW177749497 BCX0" lang="EN" data-contrast="auto"><span class="NormalTextRun SCXW177749497 BCX0">About Us: </span></span> </strong><br class="SCXW177749497 BCX0"></span></span></p>
<p><span class="LineBreakBlob BlobObject DragDrop SCXW177749497 BCX0" style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span class="SCXW177749497 BCX0"><span class="TextRun Highlight SCXW177749497 BCX0" lang="EN" data-contrast="auto"><span class="NormalTextRun SCXW177749497 BCX0">ShipBob is a leading global supply chain and fulfillment technology platform designed for SMB and Mid-Market ecommerce merchants to provide them access to best-in-class capabilities and to deliver a delightful shopper experience. Merchants can outsource their entire fulfillment operations, utilize </span><span class="NormalTextRun SpellingErrorV2Themed SCXW177749497 BCX0">ShipBob’s</span><span class="NormalTextRun SCXW177749497 BCX0"> proprietary warehouse management system for in-house fulfillment, or take advantage of a hybrid solution across </span><span class="NormalTextRun SpellingErrorV2Themed SCXW177749497 BCX0">ShipBob’s</span><span class="NormalTextRun SCXW177749497 BCX0"> dozens of fulfillment center network in the United States, Canada, United Kingdom, Europe, and Australia. </span><span class="NormalTextRun SpellingErrorV2Themed SCXW177749497 BCX0">ShipBob</span><span class="NormalTextRun SCXW177749497 BCX0"> is backed by leading investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners, and SoftBank Vision Fund 2, and is one of the fastest-growing tech companies headquartered in Chicago.</span></span> <br class="SCXW177749497 BCX0"></span></span></p>
<p><span class="LineBreakBlob BlobObject DragDrop SCXW177749497 BCX0" style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span class="SCXW177749497 BCX0"><em><span class="TextRun SCXW263457653 BCX0" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW263457653 BCX0">ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.</span></span><span class="LineBreakBlob BlobObject DragDrop SCXW263457653 BCX0"><span class="SCXW263457653 BCX0"> </span><br class="SCXW263457653 BCX0"></span><span class="LineBreakBlob BlobObject DragDrop SCXW263457653 BCX0"><span class="SCXW263457653 BCX0"> </span><br class="SCXW263457653 BCX0"></span><span class="TextRun SCXW263457653 BCX0" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW263457653 BCX0">This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, </span><span class="NormalTextRun SCXW263457653 BCX0">c</span><span class="NormalTextRun SCXW263457653 BCX0">ompensation</span> <span class="NormalTextRun SCXW263457653 BCX0">and training.</span></span><span class="EOP SCXW263457653 BCX0" data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":6,"335551620":6,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559740":276,"335559991":360}"> </span></em></span></span></p>
<p><span class="LineBreakBlob BlobObject DragDrop SCXW177749497 BCX0" style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span class="SCXW177749497 BCX0"><em><span class="EOP SCXW263457653 BCX0" data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":6,"335551620":6,"335559685":720,"335559737":0,"335559738":0,"335559739":0,"335559740":276,"335559991":360}"><span data-teams="true"><strong>There is no deadline to apply for this position, as ShipBob accepts applications on an ongoing basis</strong>. </span></span></em></span></span></p></div>