Senior Manager, Partnerships

<div class="content-intro"><p style="text-align: left;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span class="TextRun Highlight SCXW224091630 BCX0" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW224091630 BCX0">As a member of the </span><span class="NormalTextRun SpellingErrorV2Themed SCXW224091630 BCX0">ShipBob</span><span class="NormalTextRun SCXW224091630 BCX0"> Team, </span></span><span class="TextRun Highlight SCXW224091630 BCX0" lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW224091630 BCX0">you will...</span></span><span class="EOP SCXW224091630 BCX0" data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:0,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:276}">&nbsp;</span></span></p> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt; text-align: left;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Grow with an Ownership Mindset</strong>: We champion continuous learning and proactive innovation. Team members are encouraged to identify challenges and take ownership of initiatives that drive merchant, company and personal growth. By tackling complex problems and exploring creative solutions, you won’t just follow a playbook, you’ll be actively building the future of ShipBob.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt; text-align: left;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Collaborate with Peers and Leaders Alike: </strong>ShipBob values collaboration and support, where team members and leaders alike are committed to helping each other succeed. We all set<strong> </strong>high standards and understand the importance of<strong> </strong>transparency at all levels. We’ve created an environment where trust, open communication, and mutual respect motivate our teams to reach new heights.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt; text-align: left;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Experience a High-Performance Culture and Clear Purpose: </strong>Our commitment to delivering results creates a goal-driven, high-performance culture where everyone is empowered to contribute to our mission with a clear understanding of their direct impact and accountability. We measure success in tangible ways, allowing each team member to see the positive outcomes of their work and celebrate shared victories.</span></li> </ul></div><p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Location: </strong><span data-contrast="auto">Remote in these states: AL, AZ, CA, CO, FL, GA, KS, KY, IA, ID, IL, IN, LA, MA, ME, MI, MN, MO, NC, NH, NJ, NV, NY, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VA, VT, WA, WI</span><span data-ccp-props="{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:276}">&nbsp;</span></span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Role Description:</strong></span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">As Senior Manager of Partnerships, you will play a critical role in scaling ShipBob’s partner ecosystem and delivering measurable impact across pipeline generation, sales velocity, and merchant value. Reporting directly to the VP of Partnerships, you will oversee the Partner Manager team and execute against the core strategic goals through our technology, logistics, and agency partner programs, especially within the U.S. market.</span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">You will focus on turning high-potential partnerships into repeatable, revenue-generating motions through tight cross-functional collaboration with our Sales, Solutions, Marketing, Product, and Operations teams. You’ll also support regional enablement for our global teams by sharing best practices and providing operational lift.</span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Our Partnership program unlocks compounding value for our current and future customers. This role allows you to play an integral part in the success of our customers, partners, and ShipBob, simultaneously.</span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">This is a highly collaborative, hands-on role for someone who can both manage a team and execute strategic workstreams with urgency and precision.</span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>What you’ll do:</strong></span></p> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Partner Management &amp; Execution</strong></span> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Manage, mentor, and grow a team of Partner Managers responsible for onboarding, activating, and growing revenue-driving partnerships in the U.S.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Collaborate with partner counterparts to ensure mutual success and joint accountability.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Track and measure the performance of each partner using scorecards, dashboards, and feedback loops, ensuring partner efforts align with pipeline and revenue goals.</span></li> </ul> </li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Pipeline &amp; GTM Enablement</strong></span> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Execute co-selling and co-marketing plays with sales, BDR, and marketing teams to drive qualified pipeline and accelerate sales cycles.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Support account-based partner plays, including field marketing and events, target list alignment, outbound campaign coordination, and sales team training on partner value props.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Help remove friction in deals involving integrations or partner service providers through pre-sales guidance and internal coordination.</span></li> </ul> </li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Integration Expansion &amp; Activation</strong></span> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Collaborate with the Solutions Architecture and Product teams to scope, pilot, and operationalize high-impact integrations.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Work closely with Product Marketing and Sales Enablement to ensure new and existing integrations are clearly communicated, merchandised, and supported by field teams.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Monitor merchant adoption and satisfaction of partner integrations and escalate blockers where needed.</span></li> </ul> </li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Cross-Functional Collabora<em>tion</em></strong></span> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Partner with Sales, Customer Success, and Solutions teams to ensure smooth handoffs between ShipBob and partners throughout the merchant lifecycle.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Support Marketing and Partner Marketing with input and execution for campaigns, events, webinars, and case studies featuring top U.S. partners.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Share best practices and partner insights with our global teams to elevate overall ecosystem performance.</span></li> </ul> </li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Performance Management &amp; Reporting</strong></span> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Own weekly, monthly, and quarterly partner performance reporting for U.S. partner segments.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Collaborate with RevOps and the VP of Partnerships to refine partner attribution, influence tracking, and forecasting tools.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Use data to guide partner investment decisions and drive continuous improvement within the team.</span></li> </ul> </li> </ul> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>What you’ll bring to the table:</strong></span></p> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Leadership Experience:</strong> 5–8 years of experience in partnerships, business development, or GTM strategy, with at least 2 years managing people or projects in a fast-paced B2B SaaS, ecommerce tech, or logistics environment.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Execution Excellence:</strong> Proven ability to lead initiatives that drive pipeline, accelerate sales cycles, and expand product value through partnerships.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Partner Fluency:</strong> Familiarity with ecommerce platforms, ERPs, returns providers, CX solutions, logistics tech, and major players across the Shopify ecosystem, and how they integrate within modern tech stacks.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Cross-Functional Agility:</strong> Strong collaborator who thrives at the intersection of Sales, Solutions, Product, and Marketing.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Operational Rigor:</strong> Proficient in CRM and attribution systems (Salesforce, Crossbeam, etc.), with the ability to manage scorecards, reporting, and performance tracking.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Hands-On Approach:</strong> Willing to get in the weeds while coaching and scaling a team; this is not a “delegation-only” role.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Communication:</strong> Clear and confident communicator with both internal and external stakeholders, including partner executives, AEs, and GTM leaders.</span></li> </ul> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Perks &amp; Benefits:</strong>&nbsp;</span></p> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Medical, Dental, Vision &amp; Basic Life Insurance</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Paid Maternity/Parental Leave Program</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Flexible Time Off Program</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Paid Sick Leave&nbsp;</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Wellness Days (1 day/quarter)</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">401K Match&nbsp;</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Comprehensive Benefits Package &gt;&gt;&gt; <a href="https://www.shipbob.com/careers/">https://www.shipbob.com/careers/</a></span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">See Our High-Performing Culture &gt;&gt;&gt;<a href="https://www.instagram.com/lifeatshipbob/"> </a><a href="https://www.instagram.com/lifeatshipbob/">Check us out on Instagram</a> (@lifeatshipbob)&nbsp;</span></li> </ul> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong><em>ShipBob believes in transparency while providing a competitive total compensation package with a pay for performance approach. We are targeting a salary of $167,000 for this role. The full base pay range for this position in our compensation architecture is $125,784 - $209,641. In addition to base salary, this role includes the opportunity to be eligible for participation in the Company's discretionary bonus plan based on Company's plans and in accordance with Company’s policies.</em></strong>&nbsp;</span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-teams="true">#LI-DNI</span></span></p><div class="content-conclusion"><p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span class="TextRun SCXW177749497 BCX0" lang="EN" data-contrast="auto"><span class="NormalTextRun SCXW177749497 BCX0">We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions.</span></span><span class="LineBreakBlob BlobObject DragDrop SCXW177749497 BCX0"><span class="SCXW177749497 BCX0">&nbsp;</span></span></span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong><span data-contrast="auto">About You:</span></strong><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:276}">&nbsp;</span></span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span data-contrast="auto">The work we do at ShipBob is both challenging and rigorous, which means our environment isn’t the right fit for everyone, and that’s okay.&nbsp;We welcome energetic high performers who thrive in a dynamic, collaborative, results-driven environment. We value individuals who embrace accountability and humility, push boundaries, and are motivated by challenging work. Every team member, no matter their role or tenure, is expected to roll up their sleeves and tackle the complex problems we face in today’s global supply chain.</span><span data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:276}">&nbsp;</span></span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;" data-contrast="auto">Learn more about our core values and how we perform at a high level in our day-to-day work on our Culture page (<a href="https://www.shipbob.com/careers/culture/">https://www.shipbob.com/careers/culture/</a>).</span></p> <p><span class="LineBreakBlob BlobObject DragDrop SCXW177749497 BCX0" style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span class="SCXW177749497 BCX0"><strong><span class="TextRun SCXW177749497 BCX0" lang="EN" data-contrast="auto"><span class="NormalTextRun SCXW177749497 BCX0">About Us: </span></span>&nbsp;</strong><br class="SCXW177749497 BCX0"></span></span></p> <p><span class="LineBreakBlob BlobObject DragDrop SCXW177749497 BCX0" style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span class="SCXW177749497 BCX0"><span class="TextRun Highlight SCXW177749497 BCX0" lang="EN" data-contrast="auto"><span class="NormalTextRun SCXW177749497 BCX0">ShipBob is a leading global supply chain and fulfillment technology platform designed for SMB and Mid-Market ecommerce merchants to provide them access to best-in-class capabilities and to deliver a delightful shopper experience. Merchants can outsource their entire fulfillment operations, utilize </span><span class="NormalTextRun SpellingErrorV2Themed SCXW177749497 BCX0">ShipBob’s</span><span class="NormalTextRun SCXW177749497 BCX0"> proprietary warehouse management system for in-house fulfillment, or take advantage of a hybrid solution across </span><span class="NormalTextRun SpellingErrorV2Themed SCXW177749497 BCX0">ShipBob’s</span><span class="NormalTextRun SCXW177749497 BCX0"> dozens of fulfillment center network in the United States, Canada, United Kingdom, Europe, and Australia. </span><span class="NormalTextRun SpellingErrorV2Themed SCXW177749497 BCX0">ShipBob</span><span class="NormalTextRun SCXW177749497 BCX0"> is backed by leading investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners, and SoftBank Vision Fund 2, and is one of the fastest-growing tech companies headquartered in Chicago.</span></span>&nbsp;<br class="SCXW177749497 BCX0"></span></span></p> <p><span class="LineBreakBlob BlobObject DragDrop SCXW177749497 BCX0" style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span class="SCXW177749497 BCX0"><em><span class="TextRun SCXW263457653 BCX0" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW263457653 BCX0">ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.</span></span><span class="LineBreakBlob BlobObject DragDrop SCXW263457653 BCX0"><span class="SCXW263457653 BCX0">&nbsp;</span><br class="SCXW263457653 BCX0"></span><span class="LineBreakBlob BlobObject DragDrop SCXW263457653 BCX0"><span class="SCXW263457653 BCX0">&nbsp;</span><br class="SCXW263457653 BCX0"></span><span class="TextRun SCXW263457653 BCX0" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW263457653 BCX0">This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, </span><span class="NormalTextRun SCXW263457653 BCX0">c</span><span class="NormalTextRun SCXW263457653 BCX0">ompensation</span> <span class="NormalTextRun SCXW263457653 BCX0">and training.</span></span><span class="EOP SCXW263457653 BCX0" data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:720,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:276,&quot;335559991&quot;:360}">&nbsp;</span></em></span></span></p> <p><span class="LineBreakBlob BlobObject DragDrop SCXW177749497 BCX0" style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span class="SCXW177749497 BCX0"><em><span class="EOP SCXW263457653 BCX0" data-ccp-props="{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:720,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:276,&quot;335559991&quot;:360}"><span data-teams="true"><strong>There is no deadline to apply for this position, as ShipBob accepts applications on an ongoing basis</strong>.&nbsp;</span></span></em></span></span></p></div>