SI
Claims Assistant
full-time•Columbia
About this role
A company built to serve you. It's your career, Shelter it!
Claims Assistant
$17.06 minimum starting pay
Job Level: Individual Contributor
Shelter maintains broad salary ranges for its roles in order to account for variations in geographic location, education, training, skills, relevant work experience, business needs and market demands. Please remember that this is the minimum starting base pay only and does not consider other components that make up the total rewards package for the position.
What You Will Be Doing:
Perform duties associated with draft processing and problem solving, recovery balancing, resolving issues related to claims processing and performing special projects as assigned by Supervisor. Coordinate all facets of claims draft processing and duties associated with claims recovery functions.
Due to the duties and responsibilities of this position, a Credit Bureau may be ordered on final candidates.
What We're Looking For:
Superior administrative office skills: including oral and written communications skills, and proper telephone etiquette.
Above average interpersonal and investigative skills.
Must have excellent mathematical skills to perform balancing procedures.
Ability to accept supervision but also serve as a leader when needed.
Ability to communicate with irate customers and resolve issues effectively.
Twelve months on-the-job training necessary to learn all aspects of the position, as well as Claims Department functions, processes and guidelines.
Ability to perform essential functions of the job, with or without a reasonable accommodation.
Shelter's uncompromising commitment to excellence doesn't stop with our customers. We recognize our employees are what make us a premier organization in the insurance industry. Shelter Employees enjoy such benefits as:
Health, Dental, Voluntary Vision and Prescription Drug Insurance
Savings and Profit Sharing 401(k)
Paid Time Off for Sick and Personal Leave, Vacation and Holidays
Vitality Wellness Program
"Dress for Your Day" Dress Code
Flexible Scheduling
And much more!
#IND1#
If interested, please apply by:
02/09/2026What you'll do
- The Claims Assistant will perform duties related to claims draft processing, problem solving, and recovery balancing. They will also coordinate claims recovery functions and resolve issues related to claims processing.
About Shelter Insurance Companies
Shelter Insurance® is a property casualty insurance company offering auto and home insurance in addition to several other insurance products, including:
Life Insurance
Renters Insurance
Motorcycle Insurance
RV Insurance
ATV Insurance
Boat Insurance
Umbrella Insurance
Personal Articles/Inland Marine Insurance
Farm Insurance
Business Insurance
Shelter Insurance® products are sold by agents in 14 states— Arkansas, Colorado, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Missouri, Nebraska, Ohio, Oklahoma and Tennessee. We consistently receive high ratings from A.M. Best Company (a national firm that rates the financial strength and operating performance of insurance companies) and we are a mutual insurance company, which means we are owned by our policyholders rather than stockholders, and governed by a Board of Directors.
We believe integrity and a commitment to continuous improvement are essential, and we make customer service one of our top priorities. Our primary goal is to be a benefit to our customers, communities, employees and our nearly 1,400 licensed agents as we find ways to maintain our strong financial position and protect our policyholders. That view has served us well throughout our company’s history, and we expect it to carry us well into the future.
The Past to the Present
We opened our doors in 1946, but in those days, we were MFA Mutual Insurance® and we only offered auto insurance. We also only operated in Missouri. Through the years, the Shelter Insurance Group of Companies has expanded to 21 states and offers far more products than we did in 1946. The Group of Companies includes Shelter Life Insurance Company, Shelter Reinsurance® and AmShield Insurance®.
Our Vision
Redefine value in the insurance industry.
Our Mission Statement
Be a leader in our communities by providing daily value while we SHELTER what matters most.
Ready to join Shelter Insurance Companies?
Take the next step in your career journey
Frequently Asked Questions
What does a Claims Assistant do at Shelter Insurance Companies?
As a Claims Assistant at Shelter Insurance Companies, you will: the Claims Assistant will perform duties related to claims draft processing, problem solving, and recovery balancing. They will also coordinate claims recovery functions and resolve issues related to claims processing..
Is the Claims Assistant position at Shelter Insurance Companies remote?
The Claims Assistant position at Shelter Insurance Companies is based in Columbia, Missouri, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Claims Assistant position at Shelter Insurance Companies?
You can apply for the Claims Assistant position at Shelter Insurance Companies directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.