About this role
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Posting Start Date:
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Job Description:
The annual base salary range for this position:
zł80,400.00 - zł121,200.00
We are interested in attracting people to our business who share our core working values of honesty, integrity, and respect for others. We also seek individuals who can build on our business vision, are prepared to accept accountability, and can achieve great results through teamwork while adapting to a dynamic business environment.
The successful candidate will join a team of Operations Support Analysts in Krakow, providing critical support for the completion of cargo movements. This includes nomination creation and maintenance, invoicing, cargo document handling, and reporting for both internal and external customers. The scope of the team evolves as business needs change.
Responsibilities:
Manage cargo-related documentation, including export and import paperwork.
Support cargo movement execution, resolve complex issues, and implement new business scenarios.
Collaborate with Commercial/In-Land Operators, Operations Support Teams, Team Lead, and other internal and external stakeholders to ensure efficient global processes.
Investigate posting errors and handle month end reporting.
Update operational reports regularly and maintain onboarding materials and manuals, ensuring continuous review and improvement.
Drive process improvements and participate in LEAN or Continuous Improvement projects to adopt best practices.
Manage invoice processing and financial reconciliations as part of operational support.
Requirements:
University degree and/or equivalent work experience.
Proven ability to cover multiple roles, including roles on other desks, take on additional projects, and manage a high volume of transactions efficiently and accurately.
Ability to manage competing priorities and maximize value in a fast-paced environment.
Working knowledge of LEAN or other CI tools will be highly considered.
Very good level of English (B2 minimum).
Knowledge of SAP is preferable; proficiency in Microsoft Excel would be an asset.
Benefits Overview:
We offer an annual performance bonus paid in February, along with a comprehensive benefits package. This includes Shell-sponsored medical and life insurance, with options to extend coverage at competitive rates. Our employees benefit from a diverse and inclusive culture where care and wellbeing are a priority. Our employees enjoy vacation benefit, three additional Personal Leave Days, dedicated wellbeing spaces, subsidized canteen, 24/7 access to psychologist, a Cafeteria program and sports cards.
We foster integration through team activities, employee clubs, and networks. Our hybrid work model is supported by a Workplace Accessibility program, and we offer access to online learning platforms and a broad range of development resources.
Additional benefits include participation in a voluntary long-term savings plan (PPK), discounts on pension products (IKE/IKZE) and a discounted share
purchase program.
If you don't see yourself fully reflected in every job requirement listed in the posting above, we still encourage you to reach out and apply. Research has shown that women and underrepresented groups often only apply when they feel 100% qualified. We are committed to creating a more equitable, inclusive, and diverse company and we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to apply!
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Other facts
About Shell
Jiffy Lube International recently named M.C.,LLC "Franchisee of the Year"for the organization’s leadership and dedication to the Jiffy Lube brand. The esteemed "Franchisee of the Year" award is presented annually to the franchisee who best exemplifies the values and attributes that are core to the Jiffy Lube brand, including commitment to their customers through the development and growth of their employees, appearance of both the interior and exterior of their service centers, and demonstrated operational excellence.
"M.C., LLC not only delivers an exceptional customer experience, they have also taken on leadership roles by dedicating resources toward piloting new programs, products and services on behalf of the Jiffy Lube system of more than 2,000 service centers,” said Steve Ledbetter, president of Jiffy Lube International.
M.C., LLC was instrumental in working with ride share partners to develop a program that was implemented nationwide. A Jiffy Lube franchisee for several decades, M.C., LLC owns and operates service centers in several markets including San Francisco, Boston, Providence, Portland and Los Angeles. The entity is a proven leader within the Jiffy Lube network,continuously investing in industry innovation while upholding the highest standards among its service centers across the country.
“We are proud to represent the brand and while we currently have 95 Jiffy Lube service centers, we are continuing to grow our footprint,” said Marc Fanticola, president of M.C., LLC. “The entire M.C., LLC team consistently strives to provide the best possible service to our customers every day, every visit and we look forward to continuing to serve those drivers who depend on us to keep their vehicles on the road.“
About Jiffy Lube
Jiffy Lube International, Inc. (“Jiffy Lube”),with more than 2,000 franchised service centers in North America, serves approximately 20 million customers each year. Jiffy Lube pioneered the fast oil change industry in 1979 by establishing the first drive-through service bay, providing customers with fast, professional service for their vehicles. Headquartered in Houston, Jiffy Lube is a wholly owned, indirect subsidiary of Shell Oil Company. Visit www.JiffyLube.com to learn more about Jiffy Lube and vehicle care.
About Shell Oil Company
Shell Oil Company is an affiliate of the Royal Dutch Shell plc, a global group of energy and petrochemical companies with 90,000
employees in more than 80 countries. We deliver a diverse range of energy solutions and petrochemicals to customers worldwide. These include transporting and trading oil and gas, marketing natural gas, producing and selling fuel for ships and planes, generating electricity and providing energy efficiency advice. We also produce and sell petrochemical building blocks to industrial customers globally, and we are investing in making renewable and lower-carbon energy sources competitive for large-scale use. In the U.S., we operate in 50 states and employ more than 20,000 people delivering energy in a responsible manner. For more information,visit www.shell.us. com
What you'll do
- The successful candidate will manage cargo-related documentation and support cargo movement execution. They will collaborate with various stakeholders to ensure efficient global processes and drive process improvements.
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