About this role
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Job Description:
Join us at the forefront of innovation as a Mobility Information and Digital Technology (IDT) Manager, where technology meets transformation. This role is pivotal in driving our exciting digital journey—reshaping how we deliver mobility solutions and creating seamless, connected experiences for our customers.
As a strategic business partner, you will collaborate across functions to align IT capabilities with business priorities, enabling every initiative to accelerate growth and enhance operational excellence. From modernising platforms to enabling data-driven decision-making, you’ll be at the heart of initiatives that redefine mobility for the future.
If you’re passionate about digital transformation, thrive on building strong partnerships, and want to make a tangible impact on how technology powers business success, this is your opportunity to lead the change.
Key Responsibilities
Deliver Strategic Value
Identify and unlock bottom-line benefits for Mobility Thailand by shaping innovative IT solutions and optimising existing technology assets. Ensure all initiatives align with business strategy, value drivers, and performance KPIs.Champion Business-IT Alignment
Foster a One Team mindset by partnering closely with business stakeholders to align strategic goals. Influence and challenge the business to maximise value through technology-driven opportunities.Lead Collaborative Networks
Guide the regional IT natural team and align internal and external IT partners to operate with a unified commercial focus. Build and leverage networks across organisational boundaries to deliver integrated solutions.Enable Informed Decision-Making
Provide advanced insights and perspectives to business decisions through strong relationships, deep understanding of IT and business landscapes, and awareness of external market trends.Shape Future Strategy
Define and evolve business and IT strategies to drive growth and transformation. Exploit existing IT capabilities while identifying opportunities for innovation through processes, data, and technology solutions.
Key Skills
Strategic & Visioning
Digital Transformation Leadership: Ability to define future-state mobility solutions and articulate a clear technology vision aligned with business priorities.
Innovation & Discovery: Skilled in identifying emerging technologies, trends, and opportunities to enhance mobility and user experience.
Enterprise Architecture Awareness: Understanding of how platforms, applications, and data integrate to support scalable and secure solutions.
Business Partnering
Stakeholder Engagement: Strong capability to build trust and influence across business units, translating needs into actionable technology strategies.
Value Realisation: Competence in framing technology initiatives in terms of business outcomes, ROI, and strategic impact.
Change Advocacy: Ability to champion transformation and guide stakeholders through ideation and adoption phases.
Analytical & Conceptual
Problem-Solving: Adept at analysing complex business challenges and conceptualizing innovative IT solutions.
Data-Driven Insight: Ability to leverage analytics for scenario planning, feasibility studies, and prioritization of initiatives.
Leadership & Behavioral
Collaborative Leadership: Inspires cross-functional teams and delivery partners without direct authority.
Influencing & Negotiation: Skilled in managing priorities and securing alignment among diverse stakeholders.
Agility & Adaptability: Comfortable navigating ambiguity and adjusting strategies in fast-changing environments.
Technical Awareness
Mobility Ecosystem Knowledge: Familiarity with mobile platforms, connectivity solutions, and security considerations.
Cloud & Integration Concepts: Understanding of cloud-based architectures and integration patterns for mobility solutions.
Key Requirements:
- Bachelor's degree in related fields is required (Master's degree is preferred)
- Demonstrated experience in change management project with a proven track record
- Fluent in both of Thai and English (spoken and written)
- Good financial knowledge and business acumen
- Experience in payment system is required
- Background in convenience retail, fuel industry is an advantage
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Other facts
About Shell
Jiffy Lube International recently named M.C.,LLC "Franchisee of the Year"for the organization’s leadership and dedication to the Jiffy Lube brand. The esteemed "Franchisee of the Year" award is presented annually to the franchisee who best exemplifies the values and attributes that are core to the Jiffy Lube brand, including commitment to their customers through the development and growth of their employees, appearance of both the interior and exterior of their service centers, and demonstrated operational excellence.
"M.C., LLC not only delivers an exceptional customer experience, they have also taken on leadership roles by dedicating resources toward piloting new programs, products and services on behalf of the Jiffy Lube system of more than 2,000 service centers,” said Steve Ledbetter, president of Jiffy Lube International.
M.C., LLC was instrumental in working with ride share partners to develop a program that was implemented nationwide. A Jiffy Lube franchisee for several decades, M.C., LLC owns and operates service centers in several markets including San Francisco, Boston, Providence, Portland and Los Angeles. The entity is a proven leader within the Jiffy Lube network,continuously investing in industry innovation while upholding the highest standards among its service centers across the country.
“We are proud to represent the brand and while we currently have 95 Jiffy Lube service centers, we are continuing to grow our footprint,” said Marc Fanticola, president of M.C., LLC. “The entire M.C., LLC team consistently strives to provide the best possible service to our customers every day, every visit and we look forward to continuing to serve those drivers who depend on us to keep their vehicles on the road.“
About Jiffy Lube
Jiffy Lube International, Inc. (“Jiffy Lube”),with more than 2,000 franchised service centers in North America, serves approximately 20 million customers each year. Jiffy Lube pioneered the fast oil change industry in 1979 by establishing the first drive-through service bay, providing customers with fast, professional service for their vehicles. Headquartered in Houston, Jiffy Lube is a wholly owned, indirect subsidiary of Shell Oil Company. Visit www.JiffyLube.com to learn more about Jiffy Lube and vehicle care.
About Shell Oil Company
Shell Oil Company is an affiliate of the Royal Dutch Shell plc, a global group of energy and petrochemical companies with 90,000
employees in more than 80 countries. We deliver a diverse range of energy solutions and petrochemicals to customers worldwide. These include transporting and trading oil and gas, marketing natural gas, producing and selling fuel for ships and planes, generating electricity and providing energy efficiency advice. We also produce and sell petrochemical building blocks to industrial customers globally, and we are investing in making renewable and lower-carbon energy sources competitive for large-scale use. In the U.S., we operate in 50 states and employ more than 20,000 people delivering energy in a responsible manner. For more information,visit www.shell.us. com
What you'll do
- The role involves delivering strategic value by shaping innovative IT solutions and ensuring alignment with business strategy. Additionally, it includes fostering business-IT alignment and guiding collaborative networks to deliver integrated solutions.
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