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Restaurant Supervisor | Panorama on Seven
full-timeBuffalo

Summary

Location

Buffalo

Type

full-time

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About this role

  • Be available to work a flexible schedule, including weekends, holidays, and varied shifts. 
  • Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department.
  • Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. 
  • Establishes, maintains, and trains standards and procedures for operations and safe working conditions in the department. 
  • Responsible for responding and handling guest related issues pertaining to the department. 
  • Ensures communication with General Manager, all other Department Managers, Supervisors and Staff. 
  • Assists in managing all aspects of employee performance to ensure productivity and a quality work environment.
  • Other duties as assigned.
Responsibilities:
 
Responsible for the supervising of all aspects of the service Restaurant functions, in accordance with hotel standards.  Directs, implements and maintains a service and management philosophy which serves as a guide to respective staff.
 
Qualifications:
  •  Minimum one year of experience in the Restaurant / Food and Beverage field.
  •  Previous supervisory / management experience a plus.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  
  • Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. 
  • High school graduate or equivalent, some college preferred.
  • ServSafe and/or food safety training.
  • Alcohol awareness training (such as TIPS).
  • Familiarity with food and beverage cost controls.
  • Ability to write routine reports and correspondence.
  • Ability to accurately compute mathematical calculations and use required measurement tools.
  • Ability to prepare budgets and ensure cost controls.
  • Bilingual English/Spanish a plus.
  • Knowledge of local activities and attractions appropriate for clientele. 

Job Type: Full-time

Pay: $20 per hour

Work Location: In person

Benefits:

  • Health insurance
  • Paid time off
  • 8 Paid holidays
  • Marriott Hotel Discounts
  • 2 Complimentary night hotel stays per year at any Shaner Hotel property 
  • 1 Complimentary meal per shift worked
  • Located on bus and metro routes.

Shaner Hotel Group

Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries.  We partner with the top Hospitality Brands including independent locations as well.  We provide a variety of services for investors, hotel owners and brands—including hotel development, design and construction, e-commerce, and revenue management.  You can find out more by visiting our website, www.shanercorp.com!  



Shaner Hotels has an amazing opportunity at our 205 room Buffalo Marriott LECOM HARBORCENTER. Located off I-190 in downtown Buffalo's Canalside Entertainment District, the Buffalo Marriott LECOM HARBORCENTER is attached to Key Bank Center, the home of the NHL Buffalo Sabres. Niagara Falls, a natural wonder of the world, is just a short drive away. This hotel features modern rooms, elegant meeting space and a seventh-floor restaurant and bar offering stunning views of Lake Erie and the Buffalo skyline. 

Other facts

Tech stack
Food Safety,Quality Control,Guest Relations,Communication,Supervision,Training,Budgeting,Cost Control,Bilingual,Mathematical Calculations,Safety Procedures,Service Management,Operational Procedures,Employee Performance,Hospitality Knowledge,Alcohol Awareness

About SHANER

Headquartered in State College, Pa., Shaner Hotels is part of the Shaner Companies, a diversified, privately held company that owns and operates investments in the lodging, investment, energy and professional service sectors. Shaner Hotels is a developer/owner/operator that currently owns and manages 60+ hotels in the United States, Italy, Greece and the Bahamas under the Marriott, IHG, Hilton and Choice brands as well as some independent properties.

Team size: 1,001-5,000 employees
LinkedIn: Visit
Industry: Hospitality

What you'll do

  • The Restaurant Supervisor is responsible for supervising all aspects of the restaurant's service functions and ensuring compliance with operational procedures. They also handle guest-related issues and maintain communication with management and staff.

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Frequently Asked Questions

What does a Restaurant Supervisor | Panorama on Seven do at SHANER?

As a Restaurant Supervisor | Panorama on Seven at SHANER, you will: the Restaurant Supervisor is responsible for supervising all aspects of the restaurant's service functions and ensuring compliance with operational procedures. They also handle guest-related issues and maintain communication with management and staff..

Why join SHANER as a Restaurant Supervisor | Panorama on Seven?

SHANER is a leading Hospitality company.

Is the Restaurant Supervisor | Panorama on Seven position at SHANER remote?

The Restaurant Supervisor | Panorama on Seven position at SHANER is based in Buffalo, New York, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the Restaurant Supervisor | Panorama on Seven position at SHANER?

You can apply for the Restaurant Supervisor | Panorama on Seven position at SHANER directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about SHANER on their website.