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Guest Room Attendant (Housekeeping)| Hotel Don Fernando de Taos Hilton
full-time•Taos

Summary

Location

Taos

Type

full-time

Company links

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About this role

  • Be available to work a flexible schedule, including weekends, holidays, and varied shifts. 
  • Handle guest complaints ensuring guest satisfaction. 
  • Maintains standards of quality and cleanliness throughout daily assignments. 
  • Observes all house and safety rules, housekeeping room procedures, and security procedures. 
  • Cleans and services assigned guest rooms by category priority according to franchise and hotel standards. 
  • Returns and restocks cart at end of shift. 
  • Complete additional deep cleaning / seasonal cleaning functions as scheduled.
  • Other duties as assigned.
Responsibilities
Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness.  Responsible for reporting any maintenance deficiencies and handling guest requests or complaints.  Ensures the confidentiality and security of all guest rooms. 
Qualifications
  • Minimum one year cleaning experience; previous hotel experience preferred.
  • Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. 
  • Knowledge of proper chemical handling.
  • Bilingual English/Spanish a plus.
  • Knowledge of local activities and attractions appropriate for clientele.

Shaner Hotel Group

Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries.  We partner with the top Hospitality Brands including independent locations as well.  We provide a variety of services for investors, hotel owners and brands—including hotel development, design and construction, e-commerce, and revenue management.  You can find out more by visiting our website, www.shanercorp.com!  



Shaner Hotels has an amazing opportunity at our beautiful Hotel Don Fernando de Taos, located in beautiful Taos, New Mexico.   From the website:  https://www.hoteldonfernando.com/

An authentic New Mexico experience awaits at Hotel Don Fernando de Taos, Tapestry Collection by Hilton. Located on six and a half scenic acres in Taos, NM, our hotel features Southwestern architecture, charming casita-style accommodations and decorative artwork and tapestries by area artists to create a unique and locally inspired place to stay. Families, couples, skiers, hikers and travelers looking to explore this relaxed, eclectic city enjoy a central location near Taos’s classic Pueblo buildings, world-class museums, quirky cafés and superb restaurants.   
Whether you are seeking the perfect backdrop for a family vacation or romantic getaway, a base of operations for your outdoor adventures or an inspiring setting for your meeting or wedding, Hotel Don Fernando de Taos immerses you in local culture like few other hotels. 

Other facts

Tech stack
Cleaning,Guest Satisfaction,Complaint Handling,Chemical Handling,Bilingual,Maintenance Reporting,Housekeeping Procedures,Safety Rules,Attention to Detail,Time Management

About SHANER

Headquartered in State College, Pa., Shaner Hotels is part of the Shaner Companies, a diversified, privately held company that owns and operates investments in the lodging, investment, energy and professional service sectors. Shaner Hotels is a developer/owner/operator that currently owns and manages 60+ hotels in the United States, Italy, Greece and the Bahamas under the Marriott, IHG, Hilton and Choice brands as well as some independent properties.

Team size: 1,001-5,000 employees
LinkedIn: Visit
Industry: Hospitality

What you'll do

  • The Guest Room Attendant is responsible for cleaning and servicing assigned guest rooms according to hotel standards. They must also handle guest complaints and ensure guest satisfaction.

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Frequently Asked Questions

What does a Guest Room Attendant (Housekeeping)| Hotel Don Fernando de Taos Hilton do at SHANER?

As a Guest Room Attendant (Housekeeping)| Hotel Don Fernando de Taos Hilton at SHANER, you will: the Guest Room Attendant is responsible for cleaning and servicing assigned guest rooms according to hotel standards. They must also handle guest complaints and ensure guest satisfaction..

Why join SHANER as a Guest Room Attendant (Housekeeping)| Hotel Don Fernando de Taos Hilton?

SHANER is a leading Hospitality company.

Is the Guest Room Attendant (Housekeeping)| Hotel Don Fernando de Taos Hilton position at SHANER remote?

The Guest Room Attendant (Housekeeping)| Hotel Don Fernando de Taos Hilton position at SHANER is based in Taos, New Mexico, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the Guest Room Attendant (Housekeeping)| Hotel Don Fernando de Taos Hilton position at SHANER?

You can apply for the Guest Room Attendant (Housekeeping)| Hotel Don Fernando de Taos Hilton position at SHANER directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about SHANER on their website.