Banquet Server | State College Toftrees Golf Resort
part-time•Patton Township
About this role
- Be available to work a flexible schedule, including weekends, holidays, and varied shifts, as required to meet the needs of the Company’s business operations.
- Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications.
- Greet guests as they arrive and assist them with seating at tables.
- Take and retrieve guests' alcoholic beverage orders, utilizing suggestive selling techniques, when specified on function requirements.
- Serve all food courses and non-alcoholic beverage items to the guest in accordance with departmental standards and function requirements.
- Anticipate guests' needs, respond promptly, and acknowledge all guests; always maintain positive guest relations.
- Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately.
- Handle guest complaints, ensuring guest satisfaction.
- Monitor and maintain cleanliness, sanitation and organization of assigned station and service areas.
- Other duties as assigned.
Responsibilities
The Banquet Server ensures quality customer service to our guests during events and banquets. Set up assigned tables, retrieve and serve beverages and food orders to guest tables according to hotel specifications and group requirements; maintain cleanliness and condition of the work areas and equipment.
Qualifications
- Previous experience in banquet operations and/or hospitality preferred.
- Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
- High school graduate or equivalent, some college preferred.
- Minimum age requirement to serve alcoholic beverages.
- ServSafe and/or food safety training.
- Alcohol awareness training (such as TIPS).
- Bilingual English/Spanish a plus.
- Knowledge of local activities and attractions appropriate for clientele.
Shaner Hotel Group
Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands—including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, www.shanercorp.com!
Shaner Hotels has an amazing opportunity at our beautiful 102 room Toftrees Golf Resort. Toftrees—meaning "home among the trees"—is nestled amid 1,500 scenic wooded acres in beautiful Centre County, Pennsylvania. Toftrees Golf Resort offers 102 unique guestrooms and suites, an outdoor heated pool, fitness center, 11 fully appointed event rooms and a golf course with driving range and putting green. Enjoy some award-winning burgers and fries along with other great meals at The Field Burger and Tap restaurant. The course has recently been rated 4½ stars and featured in Golf Digest's "Places to Play," and our hotel and meeting space was named one of the Top 75 Golf Conference Center Resorts in the U.S.A. by Meetings & Conventions magazine.
Other facts
Tech stack
Customer Service,Food Safety,Beverage Service,Guest Relations,Banquet Operations,Communication,Problem Solving,Sanitation,Organization,Suggestive Selling,Hospitality,Teamwork,Flexibility,Attention to Detail,Local Knowledge
About SHANER
Headquartered in State College, Pa., Shaner Hotels is part of the Shaner Companies, a diversified, privately held company that owns and operates investments in the lodging, investment, energy and professional service sectors. Shaner Hotels is a developer/owner/operator that currently owns and manages 60+ hotels in the United States, Italy, Greece and the Bahamas under the Marriott, IHG, Hilton and Choice brands as well as some independent properties.
Team size: 1,001-5,000 employees
Website: http://www.shanercorp.com
LinkedIn: Visit
Industry: Hospitality
What you'll do
- The Banquet Server ensures quality customer service during events and banquets by setting up tables and serving food and beverages according to specifications. They are also responsible for maintaining cleanliness and organization of work areas.
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Frequently Asked Questions
What does a Banquet Server | State College Toftrees Golf Resort do at SHANER?
As a Banquet Server | State College Toftrees Golf Resort at SHANER, you will: the Banquet Server ensures quality customer service during events and banquets by setting up tables and serving food and beverages according to specifications. They are also responsible for maintaining cleanliness and organization of work areas..
Why join SHANER as a Banquet Server | State College Toftrees Golf Resort?
SHANER is a leading Hospitality company.
Is the Banquet Server | State College Toftrees Golf Resort position at SHANER remote?
The Banquet Server | State College Toftrees Golf Resort position at SHANER is based in Patton Township, Pennsylvania, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Banquet Server | State College Toftrees Golf Resort position at SHANER?
You can apply for the Banquet Server | State College Toftrees Golf Resort position at SHANER directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about SHANER on their website.