It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

The Director, Global Employment Tax and Compliance is a core member of the ServiceNow Global Payroll Team, with primary responsibility of supporting the Global Head of Payroll in all external and internal employment tax reporting requirements for our legal entities globally. You must have the ability to work in a fast-paced environment and to work closely and proactively with numerous functional teams across our organization. This position will be based in Dublin, Ireland.

What you get to do in this role:

• Operate as a subject matter expert of global employment tax matters.
• Act as advisor to the Global Payroll function for all employment tax related issues, particularly on new regulations and changes to practice to ensure accurate payroll tax withholding and compliance.
• Effective collaboration with the Payroll, Global Mobiliry, HR, Compensation & Benefits, Legal, Accounting, FP&A, and business units on general payroll, benefits, mobility, equity, terminations and reporting matters with cross functional impact including :
  • Advising the Benefits team on the tax implications of new employee benefits.
  • Collaborating with the Equity team to ensure accurate reporting & tax withholding on stock based compensation. 
  • Advising the Global Mobility team on tax implications of global assignments, international transfers & remote working programs. 
  • Advising on reporting obligations & potential tax implications of employee expenses. 
  • Reviewing and maintaining details of Employment Status reviews of relevant contingent workers arrangements
• Proactively advise the business on all employment tax issues and opportunities, liaising with external advisors where necessary.
• Communicate and liaise with the Tax Team and broader finance organization on the financial implications of new legislation and tax exposures.
• Manage international employment tax audits and liaise with foreign Tax Authorities.
• Keep up to date with current tax and regulatory requirements and provide updates to senior stakeholders on new legislation relevant to employment taxes, providing insight into implications and recommendations on actions.
• Lead other ad hoc employment tax projects as needed

Requirements:

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry. 
• Bachelor’s degree in finance, accounting, tax or business administration
• 10+ years of experience working in employment tax including international payroll taxes
• Experience working in a global technology company, or having a global technology client.
• Experience with payrolls larger than 5,000+ employees including international payroll
• Experience with employment tax audits and compliance globally
• Experienced in research, analysis and documentation of complex tax issues.
• Experienced in SAP, BlackLine, Microsoft Power BI and Alteryx is a plus.
• Strong project management skills, demonstrated by consistently meeting deadlines and effectively managing  relationships with internal and external stakeholders.
• Self-motivated, with strong collaboration and communication skills dealing with senior management.

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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