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Senior Manager Business Performance Analytics
full-timeHouston

Summary

Location

Houston

Type

full-time

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About this role

Our associates celebrate lives. We celebrate our associates.

The Senior Manager leads analytics for Sales and Marketing, managing the Sales Analytics Manager and Data Insights & Reporting Manager. This role is responsible for developing standardized data models, reporting frameworks, and logic structures to ensure data accuracy and consistency across the organization.

Partnering with cross-functional teams, the Senior Manager leads teams that identify business opportunities, provides actionable insights, and delivers reporting and visualization solutions that empower leadership, support strategic decisions, and drive conversion performance.

The position serves as an enterprise analytics partner to VP, AVP, and Director-level leaders across Sales, Marketing, FP&A, BI, and Digital. It requires exceptional communication and prioritization skills, along with the ability to translate performance trends into actionable recommendations. While not focused on technical development, the Senior Manager ensures reporting quality, consistency, and relevance, adapting to changing business needs.

Additionally, the role is responsible for leading teams through creation, optimization, and maintenance of reporting in support of the Sales and Marketing funnels, lead performance, and sales productivity. The Senior Manager ensures teams are building and producing analytical solutions that deliver business value and drives adoption across audiences.

JOB RESPONSIBILITIES 

Leadership & Team Oversight

  • Lead, mentor, and develop the Sales Analytics Manager and the Data Insights & Reporting Manager by setting clear goals, establishing priorities, and guiding team decisions and execution.
  • Ensure clear priorities, efficient workflows, and alignment across both analytics teams.
  • Support talent development, coaching, and performance management.
  • Communicate company and departmental goals and reinforce the critical role each team plays in achieving them.

Sales & Marketing Analytics Oversight        

  • Oversee teams that produce analytics related to lead generation, funnel performance, sales activities, sales conversion, and counselor productivity, including ad hoc analyses and investigative deep dives to uncover trends, diagnose issues, and inform decision-making.
  • Provide high-level performance insights to VP, AVP, and Director stakeholders in Sales and Marketing.
  • Ensure accuracy, consistency, and clarity in reporting and KPI logic across the organization.

Power BI Dashboards & Reporting Assets

  • Own the development, enhancement, and ongoing maintenance of all reporting tied to Sales and Marketing funnels.
  • Partner with BI and Digital to ensure data alignment, accuracy, and optimal performance of reporting assets.
  • Drive standardization and modernization of dashboard layouts, definitions, and visualizations.
  • Track reporting adoption and usage, gather stakeholder feedback, and recommend updates to improve clarity, usability, and business impact.
     

Prioritization & Insight Generation

  • Evaluate and prioritize analytical requests across Sales and Marketing leadership.
  • Deliver concise, executive-ready summaries of performance trends, pacing, and emerging issues.
  • Identify risks, opportunities, and key drivers within the sales funnel.

Cross-Functional Partnership                       

  • Serve as a key liaison between Sales, Marketing, FP&A, BI, and Digital leadership teams.
  • Communicate trends, risks, and insights clearly to upper-management leaders.
  • Ensure alignment on business definitions, assumptions, reporting standards, and analytical frameworks.
  • Support cross-functional implementations and pilots by establishing impact-tracking methods, defining successful metrics, and serving as the analytics voice to ensure reporting requirements are met.

Process & Reporting Governance    

  • Maintain standards for reporting quality, logic, and documentation.
  • Support automation, enhanced data structures, and improved workflows led by the Data Insights & Reporting Manager.
  • Promote continuous improvement and efficiency across analytics operations.
  • Establish clear processes for evaluating new reporting requests, prioritizing work, and determining business value.
  • This is not intended to be an all-inclusive list of the essential functions or duties related to this job

Minimum Requirements

Education

  • Bachelor’s degree in Business Administration, Finance, Analytics, or a related field.
  • Master’s degree preferred

Experience

  • Minimum of five (5) years in analytics, FP&A, Sales Operations, Marketing Analytics, or Business Intelligence.
  • Minimum of three (3) years leading teams or managing managers.
  • Experience supporting Sales or Marketing funnel-based metrics preferred.
  • Experience with enterprise reporting tools such as Power BI strongly preferred.

Knowledge, Skills and Abilities

  • Strong analytical and problem-solving skills with the ability to interpret and communicate trends.
  • Excellent verbal and written communication skills, including experience presenting to upper-management leaders.
  • Proven ability to lead and mentor analytics teams.
  • Strong collaboration skills across Sales, Marketing, FP&A, BI, and Digital.
  • High attention to detail and sound analytical judgment.
  • Ability to prioritize effectively and balance strategic and operational needs.
  • Familiarity with reporting automation, dashboard governance, and data visualization best practices.
  • Ability to interpret business needs and tailor communication for both leadership and analytics teams.

Work Conditions                                                               

Work Environment

  • Work indoors during all seasons and weather conditions
  • Comply with Corporate dress code policy

Work Postures

  • Sitting continuously for many hours per day, up to 6 hours per day
  • Climbing stairs to access buildings frequently

Physical Demands

  • Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage

Work Hours

  • Working beyond “standard” hours as the need arises

Postal Code: 77019

Category (Portal Searching): Finance and Accounting

Job Location: US-TX - Houston

Other facts

Tech stack
Analytics,Sales,Marketing,Data Visualization,Reporting,Leadership,Communication,Collaboration,Problem Solving,Performance Management,KPI Logic,Business Intelligence,Power BI,Funnel Performance,Trend Analysis,Process Improvement

About Service Corporation International

Service Corporation International (NYSE:SCI), headquartered in Houston, Texas, is North America’s leading provider of death care products and services. As of September 30, 2016, SCI operates 1,531 funeral service locations and 471 cemeteries (including 262 combination locations), which are geographically diversified across 45 states, eight Canadian provinces, the District of Columbia, and Puerto Rico. Through its businesses, SCI markets the Dignity Memorial® brand which offers assurance of quality, value, caring service and exceptional customer satisfaction. For more information about Service Corporation International, please visit www.sci-corp.com. For more information about Dignity Memorial, please visit www.dignitymemorial.com. As used herein, “SCI” or the “Company” refers to Service Corporation International and all of its affiliated companies.

Team size: 10,001+ employees
LinkedIn: Visit
Industry: Individual and Family Services

What you'll do

  • The Senior Manager leads analytics for Sales and Marketing, overseeing teams that produce analytics related to lead generation and sales performance. This role also involves developing standardized data models and reporting frameworks to ensure data accuracy and consistency across the organization.

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Frequently Asked Questions

What does a Senior Manager Business Performance Analytics do at Service Corporation International?

As a Senior Manager Business Performance Analytics at Service Corporation International, you will: the Senior Manager leads analytics for Sales and Marketing, overseeing teams that produce analytics related to lead generation and sales performance. This role also involves developing standardized data models and reporting frameworks to ensure data accuracy and consistency across the organization..

Why join Service Corporation International as a Senior Manager Business Performance Analytics?

Service Corporation International is a leading Individual and Family Services company.

Is the Senior Manager Business Performance Analytics position at Service Corporation International remote?

The Senior Manager Business Performance Analytics position at Service Corporation International is based in Houston, Texas, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the Senior Manager Business Performance Analytics position at Service Corporation International?

You can apply for the Senior Manager Business Performance Analytics position at Service Corporation International directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Service Corporation International on their website.