Field Operations Support Assistant (part-time)
part-time•Dallas
About this role
Our associates celebrate lives. We celebrate our associates.
Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities. Duties include greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations.- prepares death certificates, prayer cards and related documents
- Completes required permits and or certificates
- Prepares and processes Veteran’s Paperwork
- Prepares marker monument placement paperwork
- Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules
- Prepares and distributes daily schedules, reports, and documents
- Receives and processes payments and contracts
- Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers
- Orders office supplies
- Oversees the processing of installation orders to grounds and maintenance departments
- Processes accounts payable transactions
- Assists with the preparation of obituaries
- Assists Location Management, Sales, Family Service Counselors and payroll as needed
- Acts as backup to Receptionist
- Greets family members and friends
- Communicates client family’s needs promptly and accurately to the appropriate staff member
- Conveys a sense of concern and empathy with client family members at all times
- Responds to customer inquiries via telephone, internet and in person
- Maintains professional and cooperative relationships with county clerk, medical examiner and physicians
MINIMUM REQUIREMENTS
Education
- High School or equivalent
Experience
- 1 - 2 years of experience in an office clerical or customer service capacity required
- Experience working in a customer-focused and fast-paced professional environment required
Knowledge, Skills & Abilities
- Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience
- MS Office Suite experience preferred
- Basic mathematics skills required
- Good verbal and written communication skills
- Strong organizational skills and detail oriented
- High level of compassion and integrity
- Ability to maintain confidentiality
Other facts
Tech stack
Administrative Support,Clerical Support,Customer Service,Compassion,Integrity,Communication,Organization,Detail Oriented,Office Equipment,MS Office Suite,Mathematics Skills,Documentation,Scheduling,Payment Processing,Obituary Preparation,Relationship Management
About Service Corporation International
Service Corporation International (NYSE:SCI), headquartered in Houston, Texas, is North America’s leading provider of death care products and services. As of September 30, 2016, SCI operates 1,531 funeral service locations and 471 cemeteries (including 262 combination locations), which are geographically diversified across 45 states, eight Canadian provinces, the District of Columbia, and Puerto Rico. Through its businesses, SCI markets the Dignity Memorial® brand which offers assurance of quality, value, caring service and exceptional customer satisfaction. For more information about Service Corporation International, please visit www.sci-corp.com. For more information about Dignity Memorial, please visit www.dignitymemorial.com. As used herein, “SCI” or the “Company” refers to Service Corporation International and all of its affiliated companies.
Team size: 10,001+ employees
Website: http://www.sci-corp.com
LinkedIn: Visit
Industry: Individual and Family Services
What you'll do
- The Field Operations Support Assistant provides administrative and clerical support to funeral homes, cemeteries, and crematories. Responsibilities include greeting the public, preparing documents, processing payments, and coordinating with various departments.
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Frequently Asked Questions
What does a Field Operations Support Assistant (part-time) do at Service Corporation International?
As a Field Operations Support Assistant (part-time) at Service Corporation International, you will: the Field Operations Support Assistant provides administrative and clerical support to funeral homes, cemeteries, and crematories. Responsibilities include greeting the public, preparing documents, processing payments, and coordinating with various departments..
Why join Service Corporation International as a Field Operations Support Assistant (part-time)?
Service Corporation International is a leading Individual and Family Services company.
Is the Field Operations Support Assistant (part-time) position at Service Corporation International remote?
The Field Operations Support Assistant (part-time) position at Service Corporation International is based in Dallas, Texas, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Field Operations Support Assistant (part-time) position at Service Corporation International?
You can apply for the Field Operations Support Assistant (part-time) position at Service Corporation International directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Service Corporation International on their website.