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Front Desk Receptionist
full-timeFort Worth

Summary

Location

Fort Worth

Type

full-time

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About this role

Want to Make a Difference Through a Career in Healthcare?   Welcome to Serenity. 

If you’ve ever thought about a career in healthcare but didn’t know where to start — this is your sign. Serenity Healthcare is redefining what mental wellness looks and feels like.  

 

No Healthcare Experience? No Worries! 

We’re not looking for résumés stacked with medical jargon — we’re looking for energy, drive, and people who get people. If you can stay focused, work efficiently, and connect authentically with those we serve, you’re our kind of person. We’ll teach you the healthcare side — just bring your hustle, heart, and commitment to doing meaningful work.

 

The Role: Front Desk Receptionist | Fort Worth, TX

As the Front Desk Receptionist, you’re the first smile patients see when they walk in. You’ll help keep things running smoothly, from checking people in to answering calls and making patients feel welcome, heard, and supported.

 

What You’ll Do:

  • Greet patients (and their support crew) with warmth and professionalism
  • Update and verify patient info at every visit
  • Help with forms and answer patient questions
  • Answer phones and emails — with clarity, kindness, and efficiency
  • Make appointment reminder calls
  • Get to know our patients — names, stories, and what makes them feel seen
  • Keep the front space clean, calm, and inviting
  • Use scheduling software and medical office tech like a pro
  • Pitch in wherever needed — we’re a team, always

 

Who We Are:

Using advanced medical devices recently released to market, Serenity Healthcare gives our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we help patients take back their lives with a revolutionary technological approach to healthcare. 

 

Serenity Healthcare is an equal opportunity employer – if you’re qualified, you’re welcome here. This position is contingent on successfully completing a criminal background check and drug screen upon hire.  

What You Need:

·       Calm energy, attention to detail, and team spirit

·       Can juggle multiple tasks without breaking a sweat

·       Fluent in digital — from email to scheduling systems and databases

·       You get that privacy matters — or you're down to learning the rules

·       1+ year of helping people in fast-paced, service-focused roles

·       High School Diploma or GED

Why You’ll Love It:

·       A consistent schedule: 3 days/week (13-hour shifts)

·       Fulfillment – make a real difference for others as you help our patients ‘take back their lives’

·       Room to grow — real career paths and skill-building support

·       Time to live your life — 10 PTO days (15 after first year) + 10 paid holidays

·       Excellent health, dental, & vision — we cover 90%

·       401k

·       Earn rewards for referring great people to our team

Other facts

Tech stack
Attention To Detail,Team Spirit,Multitasking,Digital Literacy,Customer Service,Communication,Scheduling,Professionalism

About Serenity Mental Health Centers

Team size: 51-200 employees
LinkedIn: Visit
Industry: Mental Health Care

What you'll do

  • As the Front Desk Receptionist, you will greet patients and help keep the front office running smoothly. Your role includes checking in patients, answering calls, and ensuring a welcoming environment.

Ready to join Serenity Mental Health Centers?

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Frequently Asked Questions

What does a Front Desk Receptionist do at Serenity Mental Health Centers?

As a Front Desk Receptionist at Serenity Mental Health Centers, you will: as the Front Desk Receptionist, you will greet patients and help keep the front office running smoothly. Your role includes checking in patients, answering calls, and ensuring a welcoming environment..

Why join Serenity Mental Health Centers as a Front Desk Receptionist?

Serenity Mental Health Centers is a leading Mental Health Care company.

Is the Front Desk Receptionist position at Serenity Mental Health Centers remote?

The Front Desk Receptionist position at Serenity Mental Health Centers is based in Fort Worth, Texas, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the Front Desk Receptionist position at Serenity Mental Health Centers?

You can apply for the Front Desk Receptionist position at Serenity Mental Health Centers directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Serenity Mental Health Centers on their website.