Head of Compliance (Aviation, Space & Technology)

Home based with travel across UK sites

Salary £60,000- £70,000 per annum plus company car, company bonus and private medical insurance

Serco is seeking a Head of Compliance to lead our Aviation, Space and Technology Assurance team. This pivotal role offers the opportunity to shape and oversee compliance across a dynamic and innovative portfolio, ensuring all operations and personnel meet regulatory approvals and exemptions with precision and integrity.

As the Head of Compliance, you will be the central figure in designing, implementing, and maintaining a robust Safety Management and Compliance Monitoring System that supports every facet of our Aviation, Space and Technology operations. Your leadership will be instrumental in fostering a culture of safety, accountability, innovation, and continuous improvement.

Main accountabilities:

• Be the primary liaison with key customer stakeholders and Regulatory and Certifying Bodies (MAA, CAA, BSI, LRQA, CAMOs, etc).
• Be the Deputy Accountable Manager.
• Lead on all professional engineering, operational, compliance and assurance matters, bounded by the scope of Serco’s Civil Aviation Authority (CAA), Military Aviation Authority (MAA), ISO9001:2015, AS/EN9110 and any other applicable approvals/certifications across the Aviation, Space & Technology Portfolio.
• Lead with establishing new/necessary approvals, i.e. Design Approved Organisational Scheme (DAOS), Maintenance Approved Organisational Scheme (MAOS).
• Lead the operational Safety and Compliance management team to develop, administer and maintain a highly effective Safety Management and Compliance Monitoring System
• Be the focal point for SME advice across the portfolio, supported by the Air Safety & Compliance Managers.
• Ensuring effective Aviation, Space & Technology safety publicity, education, training and dissemination of information
• Develop and deliver Aviation, Space & Technology compliance related training
• Develop standardised Aviation, Space & Technology policy, procedures and processes in conjunction with the wider Safety & compliance Management team.

What you’ll need to do the role:

• Able to achieve SC Clearance.
• Flexible to travel across UK.
• An experienced Aerospace Engineer, able to satisfy the MAA Form 4 requirements as nominated post holder for Quality delegated Level K authority.
• Hold an Engineering Degree or Higher National Certificate/Diploma & be a registered member of an appropriate institution, & holding Chartered or Incorporated Engineer status.
• Qualified Lead Auditor with sound understanding of safety, compliance and regulatory requirements to ISO 9001, AS9110, MAA, CAA or EASA standards
• Ability to lead change in performance through safety & operational improvement and strong leadership.
• Excellent communication skills.
• Proven experience working in military or civil aviation technical environments.
• Experience of leading transformational change.
• Operating in a highly regulated environment, meeting specific accountabilities set out by the regulating authority.
• Competent to deliver training, to all levels within the organisation.

What we offer: 

• Company car.
• Company bonus.
• Private Medical cover. 
• Salary: Competitive salaries with annual reviews.
• Pension: Up to 6% contributory pension scheme.
• Holidays: 25 days' annual leave plus bank holidays.
• Training and development: We offer a wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression.
• Wellbeing: 24/7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres.
• Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel.
• Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community
• Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme

To discover more about our careers in Defence, meet our team, and to find out more about what we offer, please follow this Link. We’re also a signatory of the UK Governments Women in Defence Charter, to find out more please click here.

Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens, we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. As a proud Disability Confident Leader and holder of the Gold Inclusive Employer Standard, disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. 

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