General Hand – Workshop and Stores
Location: HM Naval Base, Portsmouth
Salary: Up to £28,000 depending on experience
Schedule: Permanent, Full-time, 37 hours

Ready to impact a better future?

As a General Hand in our Marine Services team, you’ll play a vital role in supporting the daily operations of the workshop and stores. Your work will help maintain a safe, organised, and efficient environment, ensuring tools, equipment, and materials are managed effectively to keep our technical teams performing at their best.
This role is essential to delivering services that support the Royal Navy and Defence operations, contributing to a positive impact on communities and national security.

What you’ll do as a General Hand – Workshop and Stores

You’ll be entrusted to:

• Keep the workshop clean, organised, and free of hazards, ensuring tools and equipment are stored correctly.
• Assist with setup, breakdown, and minor maintenance of workshop tools and equipment.
• Handle materials safely, including receiving, storing, and distributing supplies.
• Support skilled technicians by providing tools and materials as needed.
• Follow health and safety procedures, wearing appropriate PPE and reporting hazards promptly.
• Help maintain records of equipment usage, maintenance, and inventory levels.
• Assist with stock audits, requisition processing, and logistics for stores deliveries.
• Support purchasing and administrative tasks, including visitor pass applications.

Does this sound like you?

You’ll be a great fit for this role if you have:

• Ability to obtain Security Clearance (SC).
• High attention to detail and strong organisational skills.
• Experience working in a store’s environment with stock management.
• A driving licence covering 3.5T vans.
• Commercial awareness and a willingness to learn.

A Standard DBS check will be carried out for this position. This includes spent and unspent convictions, cautions, reprimands, and warnings as permitted under the Rehabilitation of Offenders Act. An Occupational Health Questionnaire will also be completed so we can ensure you have the necessary support to perform your duties.
This role requires Baseline Personnel Security Standard (BPSS) clearance, which involves verifying your identity, employment history, nationality, and criminal record to meet government security standards. In addition, depending on the nature of the role, you may need to obtain formal Security Clearance (such as CTC or SC), which includes more detailed background checks on employment, criminal record, and financial history to ensure suitability for working in secure environments. Please note that UK residency requirements may apply for certain levels of clearance. You will also complete an Occupational Health Questionnaire so we can identify and provide any support you may need to undertake the role effectively.

Discover all you need to keep growing

We’re one of the top 1% of international employers, so you can have confidence you’ll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we’re proud to offer clear development opportunities – and the support and tools to help you seize them.

What we offer

Holidays: 25 days plus bank holidays (and the option to buy up to five additional leave days each year)
Pension: Up to 6% contributory pension scheme
Training and development: Over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression
Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
Charity: Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
Employee networks: Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds.

Let’s impact a better future, together. Apply today.

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To discover more about our careers in Defence, meet our team, and to find out more about what we offer, please follow this Link. We’re also a signatory of the UK Governments Women in Defence Charter, to find out more please click here.

Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens, we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. 

At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. As a proud Disability Confident Leader and holder of the Gold Inclusive Employer Standard, disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. 

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